Junior Double Room
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Reviews of Great North Hotel

4 out of 5
Great North Hotel
Great North Road, Newcastle-upon-Tyne, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 367 out of 480 reviews" "
Rating 8 - Good. 88 out of 480 reviews" "
Rating 6 - Okay. 19 out of 480 reviews" "
Rating 4 - Poor. 5 out of 480 reviews" "
Rating 2 - Terrible. 1 out of 480 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay, we’ve stayed twice recently and will definitely use again. Handy for a short bus ride into the city
Stayed 1 night in May 2024
Response from Great North Hotel Team. on 28 May 2024
Thank you very much for your positive feedback. We look forward to you staying with us again.

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Great North Hotel is a 3yr old sympathetically, spacious and modern extension to the Three Mile which clearly is a well established venue at the heart of the Gosforth community. Located on the outskirts of Newcastle close to Jesmond & Gosforth high street it is an ideal location well served by 4 buses into the 'Toon' (c£7.50 rtn for 2). The metro is a short walk away. Booking online with Expedia was a doddle. Cheap too with an excellent member discount (£118 ro basis) for a Fri/Sat stay. Breakfast was extra at £13 for Full English, Continental slightly cheaper. Excellent choices and quick efficient service. Two resto's for evening meals ... arrived late so tried the Pizza bar which had a good report but was slightly underwhelmed at choices. On arrival check=in was straightforward and we were upgraded. Bedroom almost in 'as new' condition. Excellent, spacious, clean, well equipped and importantly quiet. Access to Bedrooms served by lift and steps along spacious, clean and tidy corridors. Bar area inside and out was lively. Inside themed on horse racing - nice artwork. Well staffed, provisioned and comfortable bar area with an excellent drinks deal and also happy hour 'win your drinks free or discounted' Bongo press style spinning wheel - great fun. Outside area was clean, spacious, with lots of seating for those warm evenings. In short, an excellent choice and great weekend spent in comfortable, convenient and lively accommodation.
Stayed 2 nights in May 2024
Response from Great North Hotel on 24 May 2024
Hi colin, Wow, 10/10 review. Thank you for your great feedback! We are so glad you enjoyed your stay with us and our Pizza Dough restaurant/Three mile too. We look forward to welcoming you back in the not too distant future.Many thanks,Great North Hotel Team

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Great North Hotel Reception Team on 22 May 2024
Thank you for taking your time to leave us a positive review. We look forward to welcoming you back very soon.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thin walls, but who cares, people sometimes are loud. It's may, the weather is gorgeous, so the outdoor tables were packed. Restaurant staff were terrific. My window looked out onto a black metal tree--oh well. Conveniently located, and easy to find. Skipped the breakfast.
Stayed 1 night in May 2024
Response from Great North Hotel Team on 20 May 2024
I am thrilled to read your great comments regarding your stay here with us, we do look forward to your next visit. Great North Hotel Team.

10/10 Excellent

David, POCATELLO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange there were no outlets in the bath room for my wifes blow dryer or curling iron. It had the mirror.
Stayed 1 night in May 2024
Response from Great North Hotel Team on 4 May 2024
Thank you for your review, we do not place outlets in our bathrooms for Health & Safety reasons. We do hope this does not put you off for staying with us in the future.Many Thanks Great North Hotel

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real enjoyed our stay - rooms not huge but spotless and modern. Faultless customer service. Would definitely return.
Stayed 1 night in Apr 2024
Response from Great North Hotel Team on 25 Apr 2024
Hi Brian, I am thrilled to read your great comments regarding your stay here with us, we do look forward to your next visit. Many Thanks, Great North Hotel Team

10/10 Excellent

Trevor

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Great North Hotel Team on 22 Apr 2024
A 5/5 review. Wow. Thank you, we look forward to your next visit, hopefully in the not to distant future. Kind Regards,

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and all staff very helpful and friendly.
Stayed 3 nights in Apr 2024
Response from Great North Hotel on 22 Apr 2024
Thank you for taking your time to leave us a positive review. We look forward to welcoming you back very soon.

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the bed (which I only found out when I got in it was two beds pushed together) being really uncomfortable when positioned in the middle because you essentially fell down a bit of a gap, I couldn’t fault this place. Super clean, really modern, with high end fixtures and fittings. Amazing shower!
Stayed 1 night in Apr 2024
Response from Great North Hotel Reception Team on 19 Apr 2024
Thank you for your feedback, much appreciated. We hope to have the opportunity to welcome you back in the not-too-distant future. Kind Regards,

10/10 Excellent

Kayode

Liked: Amenities
Was really clean and good environment will like to visit again when I’m around
Stayed 2 nights in Apr 2024
Response from Great North Hotel Reception on 17 Apr 2024
Thank you for your feedback and kind words, we are delighted you had a comfortable stay. We hope to see you again soon.

10/10 Excellent

Rhys

Stayed 1 night in Apr 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the A1. Staff were exceptional very helpful and happy. Not sure I would call the junior suite a junior suite. Very pleasant but just a large room. Good car park and quiet pleasant hotel even though it's next to a big road. Ten out of Ten.
Stayed 4 nights in Apr 2024
Response from Great North Hotel Team on 12 Apr 2024
A 10/10 review Wow, what a great review. Thank you, we look forward to your next visit.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room decor was great and different to other mainstream chains. The Three Mile restaurant attached to the hotel was great as was the breakfast menu with specials. Parking was no problem and free, and the airport was only 15 minutes away.
Stayed 1 night in Mar 2024
Response from Great North Hotel Team on 1 Apr 2024
Wow, Thank you very much for your lovely comments regarding your stay. We will pass your review onto all the staff. We look forward to your next stay here with us. Many Thanks,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Great North Hotel Team on 29 Mar 2024
•Thank you for your positive review. We do hope you return to us soon. Many Thanks

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel is spotless throughout …. Staff friendly and attentive .. Only let know what that the king size bed as actually 2 standard single beds pushes together .. which made it rather uncomfortable
Stayed 3 nights in Mar 2024
Response from Hotel Reception on 27 Mar 2024
Thank you for your feedback, much appreciated. We hope to have the opportunity to welcome you back in the not-too-distant future.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room was lovely
Stayed 2 nights in Mar 2024
Response from Great North Hotel Team on 5 Mar 2024
Thank you for your great feedback, we hope you will come back and stay with us very soon.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff (including in the ‘pub’) and lovely room. Would happily stay again.
Stayed 1 night in Feb 2024
Response from Great North Hotel Team on 29 Feb 2024
Thank you for your feedback and kind words, we are delighted you had a great stay. We hope to see you again soon. Many thanks,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value!
Great value stay in a well appointed room.
Stayed 1 night in Feb 2024
Response from Great North Hotel Team on 26 Feb 2024
Thank you for your great review, we are pleased you had a comfortable stay with us and we look forward to your next visit here with us.

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, would stay again
Nice room, good service, friendly staff. On site car charging for guests.
Stayed 2 nights in Feb 2024
Response from Hotel Reception on 25 Feb 2024
Wow, thank you for your amazing feedback, we hope you will come back and stay with us very soon.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed a few times and the property is always spotless, beds are comfortable, staff always friendly and complimentary car charging. Only a mile walk into Gosforth High St
Stayed 2 nights in Feb 2024
Response from Hotel Reception on 25 Feb 2024
Thank you for taking your time to leave us a positive review. We look forward to welcoming you back very soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Great North Hotel Team on 26 Feb 2024
Thank you for taking your time to leave us a positive review. We look forward to welcoming you back.

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, comfy beds. Would definitely come again.
Stayed 1 night in Feb 2024
Response from Great North Hotel Team. on 23 Feb 2024
Thank you for a great review, we are so pleased you enjoyed your stay with us. We do hope you come back and visit us again soon. Many Thanks

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Scott.Hindmarch on 22 Feb 2024
Thank you for your positive review. We do hope you return to us soon. Many Thanks Great North Hotel Team.

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Scott.Hindmarch on 22 Feb 2024
Thank you for your positive review. We do hope you return to us soon. Many Thanks Great North Hotel Team.

10/10 Excellent

Arastoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
Great hotel.
Stayed 1 night in Feb 2024
Response from Great North Hotel Team on 16 Feb 2024
Thank you for a great review, we are so pleased you enjoyed your stay with us. We do hope you come back and visit us again soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Reception staff very helpful, rooms very impressive and quiet. Great value for money. Would definitely recommend.
Stayed 1 night in Feb 2024
Response from Great North Hotel Team on 16 Feb 2024
Thank you very much for your positive feedback. We look forward to you staying with us again.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Great North Hotel Team on 16 Feb 2024
Thank you for your positive review. We do hope you return to us soon.

10/10 Excellent

Gary

Stayed 2 nights in Feb 2024
Response from Great North Hotel Team on 16 Feb 2024
Thank you for your positive review. We do hope you return to us soon.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Perfect hotel & staff very helpful (Katie).
Stayed 1 night in Feb 2024
Response from Great North Hotel Reception on 8 Feb 2024
Wow, Thank you very much for your lovely comments regarding your stay. We will pass your review onto all the staff. We look forward to your next stay here with us. Many Thanks Great North Hotel Team.

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and a pleasant place to stay
Stayed 2 nights in Feb 2024
Response from Great North Hotel Reception on 8 Feb 2024
Thank you for a great review, we are so pleased you enjoyed your stay with us. We do hope you come back and visit us again soon. Many Thanks Great North Hotel Team.

10/10 Excellent

Andrew

Stayed 1 night in Feb 2024
Response from Great North Hotel Reception on 8 Feb 2024
Thank you for a great review, we are so pleased you enjoyed your stay with us. We do hope you come back and visit us again soon. Many Thanks Great North Hotel Team.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely hotel, perfectly placed for my business appointment the following day. I had been staying in Premier Inns all week and this was a good step up in quality without any extra price. Obviously some work has been undertaken to update the facilities which has been done well. Having the restaurant available was great and the Caesars Salad was absolutely perfect.
Stayed 1 night in Jan 2024
Response from North hotel team on 4 Feb 2024
Hi David, Thank you for a great review! We are so pleased you enjoyed your stay with us. We do hope you come back and visit us again soon. Many Thanks, Great North Hotel Team.

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Great North Hotel on 2 Feb 2024
Thank You for a great 10/10 score , we do look forward to your next stay here with us. Great North Hotel Team.

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Booked as we were visiting the race course, great location with pub attached, short taxi ride to Newcastle, gosforth and jesmond. The room was lovely with nice touches like bottled water etc, the bed bed was huge, it was a zip link bed but we found it way to soft for our liking and didn’t get the best nights sleep unfortunately but other than that great hotel, also had free 3.7kw charge ports which we were really pleased about
Stayed 1 night in Jan 2024
Response from North hotel team on 4 Feb 2024
Hi Lynsey, Thank you for a great review! We are so pleased you enjoyed your stay with us. We do hope you come back and visit us again soon. Many Thanks, Great North Hotel Team.

10/10 Excellent

KATHLEEN

Stayed 1 night in Jan 2024
Response from Brogan receptionist on 4 Feb 2024
Thank you for a great review, we are so pleased you enjoyed your stay with us. We do hope you come back and visit us again soon. Many Thanks Great North Hotel Team.

8/10 Good

Keara, Addyston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brogan receptionst on 4 Feb 2024
Thank you for your positive review. We do hope you return to us soon. Many Thanks Great North Hotel Team.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Great North Hotel Team on 2 Feb 2024
Thank You for a great 10/10 score , we do look forward to your next stay here with us. Great North Hotel Team.

10/10 Excellent

Wulfdan

Stayed 2 nights in Jan 2024
Response from Brogan receptionist on 4 Feb 2024
A 10/10 review Wow, what a great review. Thank you, we look forward to your next visit Great North Hotel Team

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every detail taken care of and I was stunned xxxxx
From start to finish every member of staff made me feel a £1000000 they couldn’t do enough for yeh, the rooms where immaculate the decor trendy, the food out of this world the office desk in the room was comfy the bed was heaven and I am a big lad and slept soundly peace and pleasant clientele but out of my staff the most pleasant part was Richard night reception manager, who could be the hotel manager of the Savoy in London he a true professional and went above and beyond to ensure my stay was to perfection. Till the next time don’t change a thing especially the staff as they smashed it. Yours truly The customer….
The best Sticky Toffee Pudding ever xxx
Stayed 2 nights in Jan 2024
Response from Great North Hotel on 2 Feb 2024
Wow, Thank you very much for your lovely comments regarding your stay. We will pass your review onto all the staff. We look forward to your next stay here with us. Many Thanks Great North Hotel Team.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Great North Hotel Team on 2 Feb 2024
Thank You for a great 10/10 score , we do look forward to your next stay here with us. Great North Hotel Team.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliantly service
Stayed 1 night in Jan 2024
Response from Brogan Receptionist on 4 Feb 2024
Thank you very much for your positive feedback. We look forward to you staying with us again. Great North Hotel Team

10/10 Excellent

Jeff

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Update hotel ,rooms well fitted out,large comfortable beds,reception staff very pleasant and helpful,easy free parking,restaurant on site
Stayed 1 night in Jan 2024
Response from Hotel Reception on 13 Jan 2024
Thank you for a great review, we are so pleased you enjoyed your stay with us. We do hope you come back and visit us again soon. Many Thanks Great North Hotel Team.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Reception on 13 Jan 2024
A 10/10 review Wow, what a great review. Thank you, we look forward to your next visit Great North Hotel Team

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Reception on 13 Jan 2024
A 10/10 review Wow, what a great review. Thank you, we look forward to your next visit Great North Hotel Team

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Reception on 13 Jan 2024
Thank you for a great review, we are so pleased you enjoyed your stay with us. We do hope you come back and visit us again soon. Many Thanks Great North Hotel Team.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Great North Hotel Team on 2 Jan 2024
Thank you very much for your positive feedback. We look forward to you staying with us again.Kind Regards,

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall but a pillow issue
After our first night, the hotel said you could request softer pillows if required - which we did the very next morning and was assured these would be put in our room for us. When we got back that evening, no pillows had been given and I was told that there were only 4 in the whole hotel. The reception staff were very nice and there wasn't anything that they could've done, but being notified earlier in the day, could've allowed us to source some others from a shop. As a result, we had 1 night with hard, high pillows and sore necks the next day and 3 nights with a single duvet as a pillow which didn't provide the greatest night's sleep, especially while pregnant so pretty disappointed in that respect. As a suggestion, either stock more than 4 pillows as an alternative or remove the option of changing the pillows from the welcome pack if you are unable to fulfil this requirement. I note that the Grey Street Hotel is part of your chain and I'd have happily driven to them and picked some up, but this wasn't an option.
Stayed 4 nights in Dec 2023
Response from Brogan Receptionist on 4 Feb 2024
Thank you for your review, we take all our feedback here at Great North Hotel into consideration your review will be passed on. We hope you come back and visit us again soon. Many Thanks Great North Hotel Team.

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Great North Hotel Team on 2 Jan 2024
Thank you for your positive review. We do hope you return to us soon. Many Thanks,

10/10 Excellent

p

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay at the great north
Perfect
Stayed 1 night in Dec 2023
Response from Great North Hotel Team. on 2 Jan 2024
Dear Guest,Thank You for a great 10/10 score and review, we do look forward to your next stay here with us!

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a different hotel on Saturdays ….
I stay here fairly regularly during the week for work and really like the quality of the hotel etc however I brought my partner for a night away on a Saturday to go Xmas shopping and what a difference. The bar was open until midnight and extremely loud drowned out the TV - no warning seen on the website. Loud guests in corridors at all hours and banging doors.( obviously no fault of the hotel but possibly indicative of the difference in clientele at weekends so be warned) During the week it’s my go to hotel in the area but may think twice for the next weekend away.
Stayed 1 night in Dec 2023
Response from Great North Hotel. on 2 Jan 2024
Dear Craig,Thank you for taking the time to leave some feedback. We appreciate all feedback positive or negative. We are sorry you were not fully satisfied with your stay. We are busier on the weekend if there is events and other things on in the city centre or around our location. We hope you visit us again soon. Kind Regards,