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The Towers at Lotte New York Palace

5 out of 5

Overview of The Towers at Lotte New York Palace

Photo gallery

Featured image
Egyptian cotton sheets, premium bedding, down duvet, pillow top beds
Egyptian cotton sheets, premium bedding, down duvet, pillow top beds
42-inch plasma TV with cable channels, video game console, DVD player
Egyptian cotton sheets, premium bedding, down duvet, pillow top beds

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationRockefeller Center5 min walk
    Popular LocationMuseum of Modern Art6 min walk
    Popular LocationGrand Central Terminal10 min walk
    AirportNew York, NY (LGA-LaGuardia)27 min drive
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  • Luxury Room, 1 King Bed, Accessible, Tower

    Photos of Luxury Room, 1 King Bed, Accessible, Tower

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, Accessible, Tower

  • Suite, Accessible, Corner (Corner, with Pantry)

    Photos of Suite, Accessible, Corner (Corner, with Pantry)

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, Accessible, Corner (Corner, with Pantry)

  • Luxury Suite, 1 Bedroom, Tower

    Photos of Luxury Suite, 1 Bedroom, Tower

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Suite, 1 Bedroom, Tower

  • Penthouse, Tower (Triplex)

    Photos of Penthouse, Tower (Triplex)

    Room amenities

    • City view
    • Sleeps 5
    • 1 King Bed and 2 Queen Beds
    More detailsPenthouse, Tower (Triplex)

  • Executive Suite, 1 King Bed with Sofa bed, Tower

    Photos of Executive Suite, 1 King Bed with Sofa bed, Tower

    4.6/5 guest room rating

    Room amenities

    • 61 sq m
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsExecutive Suite, 1 King Bed with Sofa bed, Tower

  • Suite, 3 Bedrooms, View, Tower (Specialty)

    Photos of Suite, 3 Bedrooms, View, Tower (Specialty)

    Room amenities

    • 61 sq m
    • City view
    • Sleeps 6
    • 1 King Bed
    More detailsSuite, 3 Bedrooms, View, Tower (Specialty)

  • Hastens Suite

    Photos of Hastens Suite

    Room amenities

    • 232 sq m
    • City view
    • Sleeps 4
    • 1 King Bed and 2 Queen Beds
    More detailsHastens Suite

  • Imperial Suite

    Photos of Imperial Suite

    Room amenities

    • 334 sq m
    • City view
    • Sleeps 5
    • 2 King Beds and 2 Queen Beds
    More detailsImperial Suite

  • Penthouse Suite

    Photos of Penthouse Suite

    Room amenities

    • 465 sq m
    • City view
    • Sleeps 4
    • 1 King Bed and 2 Queen Beds
    More detailsPenthouse Suite

  • Suite (Jewel Triplex)

    Photos of Suite (Jewel Triplex)

    Room amenities

    • 465 sq m
    • City view
    • Sleeps 4
    • 1 King Bed and 2 Queen Beds
    More detailsSuite (Jewel Triplex)

  • Suite, Accessible, Tower (Corner)

    Photos of Suite, Accessible, Tower (Corner)

    Room amenities

    • 112 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, Accessible, Tower (Corner)

  • Suite, 3 Bedrooms, View, Tower

    Photos of Suite, 3 Bedrooms, View, Tower

    Room amenities

    • Sleeps 8
    • 2 King Beds and 2 Queen Beds
    More detailsSuite, 3 Bedrooms, View, Tower

  • Suite, 2 Bedrooms, View, Tower

    Photos of Suite, 2 Bedrooms, View, Tower

    Room amenities

    • Sleeps 6
    • 1 King Bed and 2 Queen Beds
    More detailsSuite, 2 Bedrooms, View, Tower

  • Suite, 2 Bedrooms, Corner (Corner)

    Photos of Suite, 2 Bedrooms, Corner (Corner)

    Room amenities

    • 155 sq m
    • City view
    • Sleeps 6
    • 2 Queen Beds and 1 King Bed
    More detailsSuite, 2 Bedrooms, Corner (Corner)

  • Luxury Room, 2 Queen Beds, Tower

    Photos of Luxury Room, 2 Queen Beds, Tower

    4.8/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsLuxury Room, 2 Queen Beds, Tower

  • Executive Suite, Accessible, Tower

    Photos of Executive Suite, Accessible, Tower

    Room amenities

    • 61 sq m
    • City view
    • Sleeps 4
    • 1 Double Sofa Bed and 1 King Bed
    More detailsExecutive Suite, Accessible, Tower

  • Luxury Room, 1 King Bed, Tower

    Photos of Luxury Room, 1 King Bed, Tower

    4.1/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, Tower

  • Suite, 1 King Bed, Corner (Corner, with Pantry)

    Photos of Suite, 1 King Bed, Corner (Corner, with Pantry)

    Room amenities

    • 112 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, Corner (Corner, with Pantry)

  • Luxury Suite, 1 King Bed with Sofa bed, Corner (Corner)

    Photos of Luxury Suite, 1 King Bed with Sofa bed, Corner (Corner)

    5/5 guest room rating

    Room amenities

    • 112 sq m
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsLuxury Suite, 1 King Bed with Sofa bed, Corner (Corner)

  • Room, 2 Queen Beds, Accessible, Tower

    Photos of Room, 2 Queen Beds, Accessible, Tower

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Tower

About this area

New York

Located in New York's Midtown neighbourhood, The Towers at Lotte New York Palace is in the city centre and near a metro station. Port Imperial Ferry Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Central Park Zoo and Madame Tussauds Wax Museum. Travelling with kids? Make time for American Museum of Natural History, or head to an event or a match at Madison Square Garden. Guests appreciate the hotel's location for the sightseeing.
Visit our New York travel guide
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Popular Location

What's nearby

  • Rockefeller Center - 5 min walk
  • Museum of Modern Art - 6 min walk
  • Grand Central Terminal - 10 min walk
  • Times Square - 11 min walk
  • Broadway - 14 min walk

Getting around

  • 51 St. Station - 6 min walk
  • Grand Central - 42 St. Station - 11 min walk
  • AirportNew York, NY (LGA-LaGuardia) - 27 min drive

Restaurants

  • Bill's Bar & Burger - 3 min walk
  • Le Pain Quotidien - 3 min walk
  • P.J. Moran's - 4 min walk
  • Maggie's Place - 4 min walk
  • Papillon Bistro & Bar - 4 min walk

About this property

The Towers at Lotte New York Palace

Family-friendly New York hotel in Midtown, walk to 5th Avenue
This smoke-free hotel features 5 bars/lounges, a health club and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, spa services, 24-hour room service and a business centre are on-site. All 176 rooms offer free WiFi and free wired Internet, plasma TVs with cable channels, and comforts such as pillowtop beds and Egyptian cotton sheets. Guests will also find iPod docking stations, 24-hour room service and DVD players.
The Towers at Lotte New York Palace offers 176 forms of air-conditioned accommodation with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 42-inch Plasma televisions come with premium cable channels, video game consoles and pay-per-view films. Fridges and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. Microwaves, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 65 per day)
  • Free local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 7 AM–11:30 AM on weekends: USD 16-26 per person
  • 5 bars/lounges
  • 24-hour room service

Things to do

  • Health club
  • Shopping
  • Spa services

Family friendly

  • Dry cleaning service
  • DVD player
  • Free area shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Phone accessibility kit
  • Roll-in shower
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV channels
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

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Guest rating 4.5+
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Policies

Check-in

Check-in from 3 PM - 2 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16 and USD 26 per person (approximately)
  • Self-parking fee: USD 65 per day
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

Can I cancel my reservation for free at The Towers at Lotte New York Palace and receive a full refund?
Yes, The Towers at Lotte New York Palace offers free cancellation on select room rates, because flexibility matters! Please refer to The Towers at Lotte New York Palace cancellation policy on our site for more details about any exclusions or requirements.
Is The Towers at Lotte New York Palace pet-friendly?
Yes, dogs are allowed at this property. Service animals are exempt from fees.
How much is parking at The Towers at Lotte New York Palace?
Self-parking is available for USD 65 per day.
What time is check-in at The Towers at Lotte New York Palace?
Check-in is from 3 PM - 2 AM.
What time is check-out at The Towers at Lotte New York Palace?
Checkout is at noon.
Where is The Towers at Lotte New York Palace located?
This family-friendly New York hotel is located in the entertainment district, just steps away from St. Patrick's Cathedral and 5th Avenue. Rockefeller Center and Madison Avenue are also within 5 minutes. 51 St. Station is 6 minutes by foot and 47 - 50 Sts - Rockefeller Center Station is 8 minutes.
4.6
Wonderful
5 - Excellent
300
4 - Good
66
3 - Okay
24
2 - Poor
9
1 - Terrible
1

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

3/5 Okay

Business traveller, Travelled with partner
Not worth the price. Part of it are 5 star but others are not. Cheaply renovated and from service way overpriced.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and was in great location within walking distance to everything
Stayed 5 nights in Feb 2020

5/5 Excellent

Business traveller, Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lotte best in NY
Like always, lotte is the best in new york, so chic and luxurious everyone is so generous and lovely, hotel room with cathedral view is incredible
Stayed 2 nights in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Well, this was very strange. The hotel is crazy beautiful and nice but i had a problem with the reservation. I booked through Expedia and they were not going to back the reservation. I even bought insurance because i was a little leary of the reservation to begin with. The hotel itself said they had no open reservations but i was able to book the last suite through Wxpedia. When i got there, they refused to uphold the reservation. I had a confirmation number and a copy of my reservation. They ended up giving me the suite but charged an extra $1000 for my stay. 3 nights. I didn't agree or think it was right but i really love the hotel and the location is perfect. Walking distance to my office.
Stayed 2 nights in Jan 2020

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