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The Towers at Lotte New York Palace

5.0 star property
Luxury hotel with free local area shuttle and health club

Photo gallery for The Towers at Lotte New York Palace

Relax in a stylish living area with a large sofa set and panoramic city views.
Property video
Stunning grand staircase with ornate railings and marble floor, leading to a balcony with golden balustrades and a decorative ceiling.
Wine enthusiasts can enjoy a selection of chilled beverages in this kitchen, featuring a wine cooler and ample wine storage.
Enter the grand entrance of Lotte New York Palace, featuring a central archway and chandelier, surrounded by a beautifully maintained courtyard.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Breakfast available
  • Room service
  • Parking available
The current price is NZ$1,686
includes taxes & fees
28 July - 29 July

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, 3 Bedrooms, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 3 Bedrooms, Tower

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 325 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Tower

View from room

Suite, 2 Bedrooms, Tower

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 279 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Luxury Room, 1 King Bed, Tower

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Luxury Room, 2 Queen Beds, Tower

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Towers)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed with Sofa bed, Corner (Towers)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Suite, 1 King Bed with Sofa bed, Tower

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Jewel Triplex)

Suite (Jewel Triplex)

Suite (Jewel Triplex)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse, Tower (Triplex)

Penthouse, Tower (Triplex)

Penthouse, Tower (Triplex)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Corner (Towers)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Bedrooms, Corner (Towers)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 156 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, Multiple Beds, Corner (with Pantry, Towers)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, Multiple Beds, Corner (with Pantry, Towers)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Executive Suite, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Suite, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, 1 King Bed, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Luxury Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Metropolitan)

Suite (Metropolitan)

Suite (Metropolitan)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 232 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom, Tower

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 232 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Champagne Triplex)

Suite (Champagne Triplex) | Living area

Suite (Champagne Triplex)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
  • 334 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Studio Suite, 1 Bedroom, Tower (King)

42-inch plasma TV with cable channels, TV, video game console

Studio Suite, 1 Bedroom, Tower (King)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 99 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite, 2 Queen Beds, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Studio Suite, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Fridge
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 61 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
455 Madison Avenue, New York, NY, 10022

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Rockefeller Center - 5 min walk - 0.5 km
  • Grand Central Terminal - 9 min walk - 0.8 km
  • Times Square - 10 min walk - 0.9 km
  • Broadway - 11 min walk - 1.0 km

Getting around

  • 5 Av.-53 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Toasties - ‬1 min walk
  • ‪Joe's Home of Soup Dumplings - ‬3 min walk
  • ‪Mangia - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Duke Eatery - ‬3 min walk

About this property

The Towers at Lotte New York Palace

Luxury boutique hotel near 5th Avenue
A short walk from Rockefeller Center and Radio City Music Hall, The Towers at Lotte New York Palace provides shopping on-site, a coffee shop/cafe and a garden. Treat yourself to spa services, such as a manicure/pedicure, a body treatment or a facial. The on-site restaurant, Pomme Palais, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
  • Luggage storage, a porter/bellboy and newspapers in the reception
  • A 24-hour front desk, concierge services and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 176 rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Designer toiletries and hairdryers
  • 42-inch plasma TVs with premium channels and DVD players
  • Wardrobes/cupboards, fridges and dishwashers

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Similar properties

Stunning staircase with ornate balustrades, flanked by tall columns and a large arched window offering a view of the outside.

Lotte New York Palace

  • Spa
  • Pet-friendly
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,531 reviews
The price is NZ$964
includes taxes & fees
1 Aug - 2 Aug
Lotte New York Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Secured, covered valet parking on site (USD 90 per day)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 16 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard Restuarant

Things to do

  • Health club
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • DVD player
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Dishwasher
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 11 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

Is The Towers at Lotte New York Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 11 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Towers at Lotte New York Palace?

As of 13 Jul 2025, prices found for a 1-night stay for 2 adults at The Towers at Lotte New York Palace on 28 Jul 2025 start from NZ$1,638.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Towers at Lotte New York Palace?

Valet parking is available for USD 90 per day.

What time is check-in at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at The Towers at Lotte New York Palace?

Checkout is at 11:00 AM.

Where is The Towers at Lotte New York Palace located?

This family-friendly New York hotel is located in the entertainment district, within a 10-minute walk of 5th Avenue, Rockefeller Center and Radio City Music Hall. Grand Central Terminal and Museum of Modern Art are also within 10 minutes. 5 Av.-53 St. Station and 51 St. Station are within a 5-minute walk.

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The Towers at Lotte New York Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 450 out of 617 reviews
Rating 8 - Good. 95 out of 617 reviews
Rating 6 - Okay. 39 out of 617 reviews
Rating 4 - Poor. 18 out of 617 reviews
Rating 2 - Terrible. 15 out of 617 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

We loved our stay!
Stayed 4 nights in Feb 2025

10/10

We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!!
Stayed 7 nights in Mar 2025

10/10

This is always a GREAT place for Christmas time. Best service, location and accommodations.
Stayed 4 nights in Dec 2024

10/10

it was a very nice and large room with excellent service and location was fantastic.
Stayed 4 nights in Sep 2024

10/10

Wonderful Hotel and the staff were all amazingly helpful and kind.
Stayed 4 nights in Oct 2024

10/10

Had a wonderful time. Would highly recommend
Stayed 5 nights in Dec 2024

10/10

Such beautiful decor and views, generous room size and friendly professional service
Stayed 8 nights in Nov 2024

10/10

Great staff
Stayed 2 nights in Dec 2024

10/10

Just wow
Stayed 3 nights in Feb 2025

10/10

This property is very unique. Beautiful historic place.
Stayed 4 nights in Nov 2024

10/10

Hands down one of the best hotel stays
Stayed 7 nights in Jun 2024

10/10

Everything is great here, and surprisingly quiet given the location.
Stayed 3 nights in Sep 2024

10/10

Lovely stay, staff are very helpful throughout our stay
Stayed 4 nights in Mar 2024

10/10

great location and great hotel
Stayed 3 nights in Apr 2023

10/10

Great stay, perfect location. Minor touches in the room could be fixed to make it nicer
Stayed 3 nights in Oct 2024

10/10

Beautiful property!
Stayed 4 nights in Jul 2024

8/10

Not exactly a 5 star experience. Location good. Views very good
Stayed 2 nights in Nov 2024

8/10

Staff made us feel so welcomed, comfortable, and practically like royalty. Room was very spacious compared to a typical hotel room. Plenty of closet space. Location was great. Close to shopping and a couple blocks from Metro. Walking distance to Times Square and Central Park. For a 5 star hotel, the room showed quite of bit of wear and tear.
Stayed 4 nights in Dec 2024

10/10

Anna Marie was so kind in making sure we had everything we needed at the front desk. From the bell hop to the room service Everything was wonderful. Our view was amazing and our room was outstanding. It was perfect for our three generation girls trip. Thank you for all you do
View from room
Stayed 2 nights in Nov 2024

10/10

Excellent all around.
Stayed 5 nights in Sep 2024

10/10

Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
Stayed 3 nights in Jun 2024

10/10

The view from the room is great, overseeing the St. Patrick’s Church.
Stayed 3 nights in Jun 2024

10/10

Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
Stayed 1 night in Dec 2023

10/10

Staff was amazing!
Stayed 1 night in Feb 2024

10/10

I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
Stayed 3 nights in Aug 2024