The Paul Hotel NYC

4.0 star property
Travelers find an urban oasis in this walkable neighborhood with Times Square and Union Square Park nearby, plus a rooftop offering breathtaking city views

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The Paul Hotel NYC sits surrounded by iconic New York landmarks while providing a sophisticated retreat from the city bustle. Visitors can take in stunning Manhattan views from the rooftop terrace, relax with drinks at the bar, or use the 24-hour business center when work calls.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

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About this property

The Paul Hotel NYC

  • Upscale hotel near Empire State Building
  • Located close to Union Square Park and Times Square, The Paul Hotel NYC provides a rooftop terrace, dry cleaning/laundry services and a bar. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and tour/ticket information
    • Laundry services, multilingual staff and a computer station
    • Guest reviews speak well of the walkable location
  • Room features
  • All 122 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • LCD TVs with premium channels
    • Coffee/tea makers, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 150.00

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 14 March 2023 to 31 July 2024 (dates subject to change).
This property will be closed from 28 February 2023 to 31 March 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 21.72 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Housekeeping
  • In-room bottled water
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately USD 18.00 for adults and from USD 18.00 for children
  • Airport shuttle fee: USD 22.00 per person (one way)
  • Self-parking fee: USD 45.00 per day
  • Nearby parking fee: USD 45.00 per day (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is The Paul Hotel NYC pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Paul Hotel NYC?

Self-parking is available for USD 45.00 per day.

What time is check-in at The Paul Hotel NYC?

Check-in start time: 3:00 PM; check-in end time: 11 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Paul Hotel NYC?

Checkout is at 11 AM. Late checkout is available for USD 150.00 (subject to availability).

Does The Paul Hotel NYC provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 22.00 per person applies.

Where is The Paul Hotel NYC located?

Located in Manhattan, this hotel is within a 15-minute walk of Empire State Building, Union Square Park and Times Square. New York University is 1.1 mi (1.8 km) away. 28 St. Station (Broadway) is only a 2-minute walk and 28 St. Station (7th Av.) is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.6

Cleanliness

8.6

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 259 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 130 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Noeli

Liked: Staff & service, amenities, property conditions & facilities
I loved that it was walkable and near Broadway.
Verified

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Good location
Verified

8/10 Good

Panitsara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized, perfect location
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, walkable.
Stayed 6 nights in Jun 2022
Verified

8/10 Good

Daniel James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close walk to all that Manhattan has to offer. Clean & comfortable rooms with comfy bed. Friendly staff. Great stay, would definitely stay again.
Stayed 4 nights in Nov 2022
Verified

4/10 Poor

Angel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is in a convenient location
Stayed 1 night in Oct 2022
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice spot.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Prushad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

The stay was fine, no complaints, but not spectacular, it looks like they haven’t fully opened up yet since the Covid-19 lockdowns. Great central location.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are small, but if you just want a cheaper hotel for midtown, this hotel will do. It was clean and the location is good. This hotel is great if you just need a place to sleep.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for a weekend getaway

Great spot for a quick weekend getaway. AC worked great. Clean. Terrific location.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So Far so Good

Nice Stay
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Great location, friendly staff, and clean well appointed room. Bar and Restaurant not open which was a little disappointing but given the convenient location wasn’t the end of the world!
Stayed 10 nights in Jun 2022
Verified

4/10 Poor

HENRY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Near trains and iconic areas
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and price were big win for me! Happy with my experience
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Clara

Liked: Cleanliness, property conditions & facilities
The premises and the room were very clean. The staff was rather stiff though and the restaurant was closed which was a bummer.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized rooms - stylish and clean. Good access to public transit. No breakfast in the hotel but several good places within 10 minute walk
Verified

8/10 Good

Vivian

Liked: Staff & service, property conditions & facilities, room comfort

NYC stay

It was ok to be in NYC
Stayed 1 night in Dec 2022
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to Madison Square Garden.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Khaldoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will go back there again

very clean i slept good
Stayed 1 night in Oct 2022
Verified

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Convenient and comfortable
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Esterio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and pleasant

Wonderful
Stayed 1 night in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Small rooms (typical for nyc) but comfortable and very clean. Kind receptionists.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location - Attention to Detail

Was very happy that the manager took the time to ensure my wife and I got a good room since I made note on my initial reservation that it was our 14 year wedding anniversary!
Stayed 2 nights in Jul 2022