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Hyatt Herald Square New York

4.0 star property
Beaux Arts hotel with 2 restaurants and bars/lounges

Choose dates to view prices

Located close to Empire State Building and Macy's, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services and 2 bars. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Gym
The current price is NZ$355
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.0 out of 10
Very good
(27 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (with Shower)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Two Queen Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

  • Sleeps 2

View all photos for King Room with ADA Shower

Premium bedding, in-room safe, desk, blackout curtains

King Room with ADA Shower

  • Sleeps 2

2 Double Beds

  • Sleeps 4

View all photos for King Room with City View

Premium bedding, in-room safe, desk, blackout curtains

King Room with City View

  • Sleeps 2

View all photos for Two Queen Room with City View

Premium bedding, in-room safe, desk, blackout curtains

Two Queen Room with City View

  • Sleeps 4

View all photos for Deluxe King Room

Bathroom amenities

Deluxe King Room

  • Sleeps 2

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8.8 out of 10, Excellent, 1,707 reviews
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10 Nov - 11 Nov
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About the area

Map
30 W 31st St, New York, NY, 10001

What's nearby

  • Empire State Building - 3 min walk - 0.3 km
  • Macy's - 5 min walk - 0.4 km
  • Times Square - 12 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km
  • Rockefeller Center - 9 min drive - 1.8 km

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪OSAMIL Korean Gastropub - ‬1 min walk
  • ‪Irving Farm Coffee Roasters - ‬2 min walk
  • ‪New Wonjo - ‬3 min walk

About this property

Hyatt Herald Square New York

Upscale hotel near Empire State Building
Located close to Macy's and Grand Central Terminal, Hyatt Herald Square New York provides a rooftop terrace, dry cleaning/laundry services and 2 bars. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a 24-hour front desk and a TV in reception
  • Multilingual staff, a computer station and a lift
  • Guest reviews speak highly of the helpful staff and location
Room features
All 122 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 40-inch HDTVs with satellite channels
  • Mini fridges, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay (maximum USD 150 per stay)
Welcoming dogs only

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.18 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Is Hyatt Herald Square New York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay.

How much does it cost to stay at Hyatt Herald Square New York?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on 23 Nov 2025 start from NZ$298.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Herald Square New York?

Valet parking is available for USD 85 per day.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Herald Square New York?

Checkout is at noon. Late check-out is available for a fee.

Where is Hyatt Herald Square New York located?

Located in Manhattan, this hotel is within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

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Reviews

Hyatt Herald Square New York Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 579 out of 1005 reviews
Rating 8 - Good. 245 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

Reviews

10/10 Excellent

Lenorae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff are amazing. The room/bed was very comfortable. I had paid more for a hotel nearby and booked this when my flight canceled. I wish I had stayed here throughout the entire trip.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't do breakfast. Great location, very good staff. Pretty good room.
Stayed 6 nights in Oct 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff especially their bartender. Room was clean and comfortable. They had a beautiful rooftop view, with a Relaxing lounge set up. Enjoyed my stay tremendously
Stayed 1 night in Sep 2025

8/10 Good

BIlly

Liked: Cleanliness
It was an okay experience staying here.
Stayed 4 nights in Jul 2025

10/10 Excellent

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! It’s close to everything and walkable. I will definitely stay here again
Stayed 6 nights in Jun 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a gem of a hotel. Perfect location near to subway stations, around the corner from the Empire State Building, Macy's, restaurants etc. BUT........ what is amazing is the view from the rooftop bar of this hotel! Just perfect. Been to NY 3 times and this location was the best.
Stayed 2 nights in Aug 2025

10/10 Excellent

Majdolin

Liked: Cleanliness, amenities, property conditions & facilities
An amazing location at the heart of Koreatown where you can gind great dining and shopping. Furthermore if you go to the rooftop you can enjoy incredible dinning experience with the most beautiful view to the Empire State Building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and very close to main attractions
Stayed 1 night in Feb 2025

8/10 Good

Chieko

Clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Ivanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time there this week and the bartender last night was so nice and polite!
Stayed 2 nights in May 2025

6/10 Okay

Britany

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t able to check in earlier but the stay wasn’t bad at all.
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again, loved the rooftop access!
Stayed 3 nights in Jan 2025

10/10 Excellent

Stacey Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend this hotel and I will definitely stay here again. Great location, clean, with great rooftop area & nice, friendly, welcoming staff.
Stayed 4 nights in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Penn Station. Staff was very welcoming and accommodating. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at the Hyatt Herald Square in New York—it truly exceeded all our expectations! From the moment we arrived, Taion at the front desk made us feel so welcome with his warmth and professionalism (my kids are still talking about him!). I know this hotel had some bad reviews about the elevators in the past, but during our stay both were in service and super fast. The hotel itself is very well maintained, with cozy, quiet rooms and a beautiful rooftop to enjoy. The location couldn’t be better—right in the perfect spot for exploring the city. We loved every moment of our stay and will definitely be coming back, both to see Taion and to enjoy more of this amazing city!
Stayed 5 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Dec 2024

2/10 Terrible

Wasil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just avoid this property
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, and comfortable…couldn’t ask for more. Would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Ugyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of this Hotel is impressive in Manhattan area.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Room was clean and lobby was nice
Stayed 1 night in Jan 2025

8/10 Good

nigel

Liked: Cleanliness, staff & service, amenities
Excellent Midtown Manhatten hotel with excellent acces for Broadway, Times Square etc
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and kind.
Stayed 2 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and the downstairs reception were great
Stayed 3 nights in Dec 2024