Dear Katharine, Thank you for your time in sharing a review and we hope to see you again for a flawless experience. Sincerely, Alan Garrabrant, GM

Dear Satomi, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Alan Garrabrant, GM

Dear Valerie, It seems like you enjoyed many aspects of your stay, but I regret that we fell short of exceeding your expectations overall. Your feedback is valuable to us as it allows us to pinpoint areas that require immediate attention for improvement. We hope you will consider visiting us again so that we can ensure you have a more satisfying experience. Thank you for sharing your thoughts with us. Sincerely, Alan Garrabrant, GM

Dear Rosario, I'm so sorry for your poor experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service, so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and management, I apologize. Sincerely, Alan Garrabrant, GM

Dear Hwee Ping, It is tremendous to see that we were a perfect fit for your recent visit to New York. I can't thank you enough for your business and for letting others know that there is a great stay waiting for them here at The Cambria. We appreciate your kind words and look forward to your next visit. Best, Alan Garrabrant, GM

Dear anastassija, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Sincerely, Alan Garrabrant, GM

Dear Sheril, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a positive experience overall, and I appreciate your feedback on how we can improve our service next time. Thank you for your business, and please come again. Best, Tyler Smith, GM

Dear sheira, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Tyler Smith, GM

Dear Michelle, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Tyler Smith, GM

Dear Carla, Your flattering review is music to our ears! Thank you so much for choosing Cambria and letting other travelers know you were well taken care of here. Hosting you was our pleasure, and we hope to welcome you back again soon. Best, Tyler Smith, GM

Dear Lisa, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our clean accommodations and friendly service. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Tyler Smith, GM

Dear Gordon, Thank you for choosing us and giving us the opportunity to welcome you. Our main goal is to provide an exceptional guest experience, and we apologize for falling short this time. We value your feedback and will share it with our management team to improve our service. We would love to have another chance to host you and provide a WOW experience. Sincerely, Tyler Smith GM

Dear Rafael, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Tyler Smith GM

Dear Kasey, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Tyler Smith GM

Dear Louie, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our great location, comfortable rooms, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write, and we hope to host you again. Best, Tyler Smith, GM

Dear Mona, Thank you for sharing your informative feedback regarding your experience at our Courtyard by Marriott. We're pleased you were primarily satisfied with your accommodations; however, we apologize for the lapses in hospitality you encountered. Your valuable insight allows us to have purposeful coaching sessions with our staff to foster improvement. We appreciate your business and hope you might reconsider a return visit. Sincerely, Tyler Smith, GM

Dear Kevin, We appreciate your glowing recommendation and would like to extend a warm welcome to you to settle in with us again anytime. Best, Tyler Smith GM

Dear Laura, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service, location, and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Tyler Smith, GM

Dear Micaela, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Tyler Smith, GM

Dear Diane, It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Tyler Smith, GM

Dear Jay, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Tyler Smith, GM

Dear Anonymous, We sincerely regret your experience. I apologize that we did not have a room ready for your arrival. This is not up to our standards. Again, my sincere apologies for any stress we caused, and thank you for taking the time to write. Sincerely, Tyler Smith, GM

Dear Fernando, I'm truly sorry for the unfortunate experience you had during your arrival, and for the fact that our accommodations did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. As a team, we strive to ensure that our guests' satisfaction is our top priority, and I regret that we were not able to meet your needs. Your feedback is important to us, and we appreciate you taking the time to share it with us. We will use your feedback to improve our services and ensure that your future stays with us are more enjoyable. Thank you for bringing this to our attention. Sincerely, Tyler Smith, GM

Dear Ryan Alexander, It is lovely to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Tyler Smith, GM

Dear Jennifer, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon. Best, Tyler Smith GM

Dear Ashley, WOW! Thank you so much for taking the time to share your generous feedback with us! We are so thrilled to hear that you enjoyed your stay and that you would highly recommend our property. Thank you for acknowledging the level of service provided and it is wonderful that our accommodations met your needs. We look forward to welcoming you back again for memorable moments. Best, Tyler Smith GM

Dear Jennifer,We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our location and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.Best,Tyler SmithGeneral Manager

Dear Debra,Our team strives to provide a great experience. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit.Best,Tyler SmithGeneral Manager

Dear Michele, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Tyler Smith, GM

Dear Caroline, As a return guest, you have the gratitude of the entire staff. Thank you so much for your business and uplifting words regarding your experiences here. We are proud to be your favorite hotel in New York and look forward to your next stay. Best, Tyler Smith, GM

Dear Elia, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Tyler Smith, GM

Dear masako, I appreciate you taking the time to review our hotel. I’m glad you enjoyed your visit, thanks in large part to our exceptional location. We appreciate your choosing us and hope to host you again. Best, Tyler Smith, GM

Dear Simone,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best,Tyler SmithGeneral Manager

Dear Julie, It is lovely to hear you had a great overall stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. I’ve taken note of your feedback regarding the music in the Courtyard. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Tyler Smith, GM

Dear Steven E.,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Tyler SmithGeneral Manager

Dear christina,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.Sincerely,Tyler SmithGeneral Manager

Dear Lisa, Thank you so much for your business and for sharing your detailed review here on Expedia. It is great to hear that you found our Cambria a comfortable and above-average option for a great stay in New York City. We appreciate your business, and we sincerely hope you will stay again. Best, Tyler Smith, GM

Dear Anonymous, Thank you for taking the time to provide us with your feedback and for choosing to stay with us. We sincerely apologize for the unpleasant experience you encountered during your stay at our hotel. Cleanliness is a top priority for us, and we regret that your room did not meet your expectations in this regard. Please know that we have shared your comments with our housekeeping team to ensure that we improve our service. Sincerely, Tyler Smith, GM

Dear Mercedes, Although your stay may not have been flawless, I believe that our staff's dedication and hard work made it deserving of a "perfect ten" rating. Thank you for choosing to stay with us and for taking the time to share your positive experience. We hope to continue providing you with excellent lodging services and to become your top choice in the area. Best, Tyler Smith, GM

Dear Khemara, Thank you for sharing the awesome rating of your experience, and please revisit us. Best, Tyler Smith, GM

Dear Delora, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, Tyler Smith, GM

Dear Damon, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Tyler Smith, GM

Dear Steven, While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future. Sincerely, Tyler Smith General Manager

Dear Michael, Thank you for your kind words. It is excellent to hear that our hotel provided an awesome backdrop for your fun concert visit. We are thrilled that you made some special memories on this trip and hope you will return in the future to make more. Best, Tyler Smith General Manager