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The Islander Hotel

Photo gallery for The Islander Hotel

Featured image
Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, desk
Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, desk
View from Room
Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, desk

Overview of The Islander Hotel

The Islander Hotel

3 out of 5

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Main Road, Panama, Rarotonga

Explore the area

  • Popular LocationCook Islands Whale and Wildlife Centre15 min walk
  • Popular LocationPunanga Nui Market18 min walk
  • AirportRarotonga (RAR-Rarotonga Intl.)1 min drive
  • Popular LocationNational Stadium3 min drive

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About this area

Rarotonga

The Islander Hotel is located on the waterfront and in a walkable area with good airport proximity. Cook Islands Library and Museum and Cook Islands National Museum are cultural highlights, and some of the area's attractions include Te Vara Nui Village and Maire Nui Botanical Gardens. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby.
Visit our Rarotonga travel guideOpens in a new window
Map

What's nearby

  • Cook Islands Whale and Wildlife Centre - 15 min walk
  • Punanga Nui Market - 18 min walk
  • National Stadium - 3 min drive
  • Para O Tane Palace - 3 min drive
  • Cook Island Christian Church (CICC) - 3 min drive

Restaurants

  • Trader Jacks Bar & Grill - 3 min drive
  • Bamboo Jacks - 4 min drive
  • Tuoro Restaurant & Cafe - 5 min drive
  • Tamarind House - 5 min drive
  • Kikau Hut - 5 min drive

Getting around

  • Rarotonga (RAR-Rarotonga Intl.) - 1 min drive

About this property

The Islander Hotel

Family-friendly hotel with full-service spa and free breakfast
Guests of this beach hotel will appreciate convenient on-site amenities such as spa services or a picnic area. All 13 rooms feature comforts such as Tempur-Pedic beds and Egyptian cotton sheets, while conveniences include electric kettles and free tea bags/instant coffee. Other amenities available to guests include WiFi, LED TVs and room service.
The Islander Hotel offers 13 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Rarotonga hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, My Beauty and Spa. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open selected days. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per hour)
  • Available in some public areas: WiFi (NZD 10 for 2 hours)
  • WiFi in public areas has a 1-device limit
  • In-room WiFi has a 1-device limit

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free off-site parking
  • Street parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 33 km
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM–10 AM
  • 1 restaurant and 1 coffee shop
  • 2 poolside bars and 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 25 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of NZD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: NZD 10 per hour (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 (for 2 hours, 1-device limit, rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Property is also known as

Islander Hotel Rarotonga
Islander Rarotonga
The Islander Hotel Hotel
The Islander Hotel Rarotonga
The Islander Hotel Hotel Rarotonga

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 37 out of 199 reviews
5 - Excellent 19%
Rating 4 - Good. 68 out of 199 reviews
4 - Good 34%
Rating 3 - Okay. 55 out of 199 reviews
3 - Okay 28%
Rating 2 - Poor. 27 out of 199 reviews
2 - Poor 14%
Rating 1 - Terrible. 12 out of 199 reviews
1 - Terrible 6%

3.9/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.3/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing Birthday Weekend
Checkin was fantastic! Staff were attentive, knew what was happening and really made everyone feel welcomed! My mum was very happy! Room was spotless, fresh and comfortable. Flowers and card started the mood of what was to be a great weekend. Our lunch menu options were deliciously delicious! Simple but refined. The menu catered for both children and adults - you could find exactly what you were looking for. Dinner was a bit on the rough side - no fault on theirs - but to see the staff and management really get in and get it done - hats off and take a bow. Unfortunately it feels as though because of familiarity, you don’t get the service as much
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly! I've read other reviews about the staff being friendly, and it is true! Thankful for their services even though my stay was very short! I didn't get to stay here long to review the amenities but I'm pleased with my stay here. Malo.
Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked out 15 minutes after checking in as the accomodation was nothing like advertised. The entire placed had an overwhelming smell the moment you walked in. The front desk was not staffed as advertised, we had to get a bar staff member to find the receptionist. The doors to the rooms have large glass panels which offer no privacy. The pictures on the listing of outside the windows appear to be photoshopped. They are a nightclub/hula bar which operates directly outside of the hotel rooms (which appear to be an afterthought of their business thrown off to the side) and that it is so loud that they offer complimentary earplugs to be able to sleep. Even when we checked in at 2pm you could hear constant noise just from the kitchen. We did not get what we paid for and the receptionist did not seem even slightly surprised when we checked out and even asked if it was just the room or the whole place.
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021