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Ace Hotel New York

4.0 star property
Hotel with a restaurant, steps from 5th Avenue

Choose dates to view prices

The Ace Hotel New York is near the Empire State Building and Madison Square Garden. Guests enjoy 2 coffee shops, a Michelin-starred restaurant for breakfast and dinner, a relaxing bar, and a 24-hour gym. Staff members ensure visitors feel well cared for.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available
The current price is NZ$308
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(37 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(50 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(41 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Single)

8.4 out of 10
Very good
(31 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, City View

1 bedroom, premium bedding, down duvets, minibar

Suite, Multiple Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Bunk)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds (Bunk)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Museum of Sex - 2 min walk - 0.2 km
  • Madison Square Park - 3 min walk - 0.3 km
  • Empire State Building - 5 min walk - 0.4 km
  • Madison Square Garden - 9 min walk - 0.8 km

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk
  • ‪Nubeluz - ‬2 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services and a bar. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Multilingual staff, smoke-free property and ATM/banking services
  • A front desk safe, a porter/bellboy and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 286 individually furnished rooms have perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and baths or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.92 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Ace Hotel New York?

As of 23 Nov 2025, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 30 Nov 2025 start from NZ$225.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self-parking is available for USD 75 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Checkout is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building and Madison Square Garden. Broadway and Bryant Park are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and 34 St. Station (Herald Square) is 6 minutes.

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Ace Hotel New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 96 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

LeAnna R

location is great, room was clean and very cute and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Daphnie

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Warm welcome with small gift upon arrival based on loyalty of visits to hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Sep 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, good vibes
Stayed 3 nights in Sep 2025

8/10 Good

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Cool design. Excellent location.
Stayed 7 nights in Oct 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
My favorite hotel in NYC! I've stayed there a few times and on this most recent trip Catherine made my stay particularly enjoyable. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose to stay at this property every time we visit New York, and it never disappoints. The location is excellent, the staff are consistently welcoming and attentive, and the facilities are always well-maintained. It truly feels like our home away from home in the city.
Stayed 6 nights in Oct 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our weekend. Great vibes all around at the hotel and really decent space in the double bed room for 4 people! Highly recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mualah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent supportive staff. Very unique atmosphere with a nice lounge and bar area.
Stayed 1 night in Aug 2025

4/10 Poor

Gail

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are horrible. Dirty and out of date. The robe in my room had holes in it. The bathtub was all rusty. I as there 3 days and room service dishes sat outside the whole time. There was a big bucket in the hall to collect water dripping from the ceiling. At least the desk staff were very nice and the location is good.
Bathtub rust
Bathtub rust
Water dripping from ceiling
These dishes sat for three days in front of the elevator
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly & great location!
Stayed 3 nights in Jul 2025

10/10 Excellent

Suad Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique style hotel in Manhattan. Rooms are exceptionally spacious, clean and quiet. Loved the coffee shop in the lobby with great pastries and coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

Björn Halldór

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a really nice stay, great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Ace. I’ve been staying there since 2015 and I just can’t see myself staying at any other hotel. The central location is unbeatable and the low key vibe is exactly my speed.
Stayed 5 nights in Sep 2025

10/10 Excellent

Tong

Great location and service.
Stayed 3 nights in Jul 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very well-located to transit and bike rentals. Room was spacious and cleverly-appointed. Shared a 2-bed with my adult son and there was ample room for both of us.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, and rooms are quite spacious!
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Got in late (2a). Front desk was 100% on - couldn't have been more efficient or nice foe thar matter. Room was clean. Shower was great after a long businesa trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! The lobby had a DJ, the room had a guitar, it had a fun vibe, and was centrally located in the middle of the city. I got a great price and would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 4 nights in Aug 2025

2/10 Terrible

Aliammar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was so rude and started screaming and being disrespectful.
Stayed 1 night in Oct 2025

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities
Great location and artsy feeling hotel with friendly staff.
Stayed 1 night in Jun 2025