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Ace Hotel New York

4.0 star property
Art and culture collide in this iconic neighborhood where attentive service elevates the stay just steps from New York's most famous landmarks

Choose dates to view prices

The Ace Hotel New York is near the Empire State Building and Madison Square Garden. Guests enjoy 2 coffee shops, a Michelin-starred restaurant for breakfast and dinner, a relaxing bar, and a 24-hour gym. Staff members ensure visitors feel well cared for.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$340
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(44 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Single)

7.8 out of 10
Good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Bunk)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds (Bunk)

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
29 Mar - 30 Mar
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About the area

Located in Manhattan, a neighbourhood in New York, Ace Hotel New York is in the entertainment district and near a metro station. Manhattan Cruise Terminal and American Dream are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Times Square. Check out an event or a game at Madison Square Garden, and consider making time for Lincoln Center, a top attraction not to be missed. Visit our New York travel guide
Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • 5th Avenue
    5th Avenue
    2 min walk - 0.2 km
  • Madison Square Park
    Madison Square Park
    3 min walk - 0.3 km
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    5 min walk - 0.4 km
  • view from top on Madison Square Garden and Empire State Building
    Madison Square Garden
    9 min walk - 0.8 km
  • Museum of Sex
    2 min walk - 0.2 km

Getting around

  • 28 St. Station (Broadway)
    1 min walk
  • New York W 32nd St. Station
    4 min walk
  • John F. Kennedy International Airport (JFK)
    57 min drive

Restaurants

  • Milk Bar NYC Flagship
    1 min walk
  • Lady M Cake Boutique - NYC
    1 min walk
  • Ace Hotel Lobby Bar
    1 min walk
  • Electric Shuffle NYC
    2 min walk
  • KazuNori: The Original Hand Roll Bar
    2 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services and a bar. The on-site Michelin star rated bistro, Bistro 29, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • A 24-hour front desk, ATM/banking services and luggage storage
  • A lift, coworking spaces and smoke-free property
  • Guest reviews say great things about the helpful staff and location
Room features
All 286 individually furnished rooms have perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and baths or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 29
  • Libera
  • The Lobby

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.92 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Ace Hotel New York?

As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 29 Mar 2026 start from NZ$340, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self-parking is available for USD 75 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Checkout is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building and Madison Square Garden. Herald Square and Macy's are also within 10 minutes. 28 St. Station (Broadway) is only a 2-minute walk and 34 St. Station (Herald Square) is 6 minutes.

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Reviews

Ace Hotel New York Reviews

8.0

Very good

8.4

Cleanliness

7.8

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 498 out of 1042 reviews
Rating 8 - Good. 235 out of 1042 reviews
Rating 6 - Okay. 148 out of 1042 reviews
Rating 4 - Poor. 90 out of 1042 reviews
Rating 2 - Terrible. 71 out of 1042 reviews

Reviews

Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have a breakfast here- but the menu looked great!
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Lorenzo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No wifi, just elevator functionality for 2 week… not the Ace I was used to. Staff all ways good though
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Jessica

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Great hotel location. The staff were not very friendly or helpful. I called down for coffee one night because they did not refill it in our room for the second day in a row. The man who answered the phone said that he had no access to the coffee and couldn’t help. I was to call back at 9am the next morning!!! He then hung up the phone on me. The beds are so comfortable and the room spacious. The bathroom was beyond small and had a rusty shelf that held glasses and our products- not very appealing. The shower was insanely small and the room had no outlets. Our coffee pot had to be in the bathroom in order to warm it- not practical.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tricia

Liked: Cleanliness
What an absolute gem in the heart of NYC. I would stay here again and again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness
Great location, spacious room and comfortable beds!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Gym is standard but can't use the treadmill without a peloton account. so slightly limited. Overall property if good, only downside is if you're waiting to check in you have to purchase something to sit in the hotel lobby even as a hotel guest.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a very central part of Manhattan
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fun vibes. The lobby remains one of the most energetic places to hang out. Very dog friendly as well!
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike the advertised photos which show bright windows right nest to the bed, my room was a dark hole. Had a stayed more than two nights, I could see myself getting depressed here. And it was not quiet when you opened the windows, you heard the utility noise. The AC was loud and not very efficient.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, plenty of food options, easy to get anywhere...always enjoy staying here!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Fun lobby bar and super helpful staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my go to when staying in the city for work.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

renee

Liked: Cleanliness
Disliked: Amenities
Heating system was hard to control, took a while to get hot water
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

sherman

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great atmosphere, front desk was exceptional
Stayed 1 night in Feb 2026
Verified

8/10 Good

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Good vibe
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness
The ACE team is always so lovely and helpful. And the location can't be beat. The hotel is tired and needs an update. One set of elevators was out for part of our stay, the shelving was coming down in our bathroom, and the furniture in the lounge is no longer shabby chic, it's just shabby. But I still love it for staff, location and people watching!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

jamie

Liked: Cleanliness
No hot water so had to move rooms. Hôtel was ok.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebecca Smith

Liked: Cleanliness, amenities, property conditions & facilities
Room was large, clean and quiet. Staff was very friendly at check in and in the lobby bar. We will be back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, great views, we had a room facing the Empire State Building! Good location too. Safe area. Would stay again!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Susanna

Disliked: Property conditions & facilities
Staff was wonderful, food great, bed really comfortable with nice bedding, location great. It needs to be updated. The carpet is old, the shower tiles are old showing age, cracking. There wasn’t a place to sit except at an 8 foot cafeteria table that was beat up, and this was an upgraded room. I get the concept, and love the idea, but it opened in 2009, just needs to be refreshed.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel multiple times and it never disappoints. The rooms are consistently spotless, and the location is unbeatable, just two minutes from the subway, with Macy’s and the Empire State Building both within a ten-minute walk. The staff truly stand out as well: warm, friendly, and always happy to help, which makes every stay feel easy and welcoming.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the hotel has a really cool vibe!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marlon

Liked: Cleanliness, amenities, property conditions & facilities
Vibe of the place is what I like. But come On a $200.00 hold fee? Way too much!
Stayed 1 night in Jan 2026