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Ace Hotel New York

4.0 star property
Hotel with a restaurant, steps from 5th Avenue

Photo gallery for Ace Hotel New York

Front of property
Lobby lounge
Bar (on property)
Reception
Street view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Medium King)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(49 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

8.2 out of 10
Very good
(35 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Double Bed (Single)

8.4 out of 10
Very good
(28 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(39 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Bunk)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds (Bunk)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Times Square - 16 min walk - 1.3 km
  • Broadway - 16 min walk - 1.3 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪Pergola - ‬2 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services and a bar. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • A front desk safe, a porter/bellboy and luggage storage
  • Smoke-free property, 1 meeting room and coworking spaces
  • Guest reviews say great things about the helpful staff and location
Room features
All 286 individually furnished rooms have perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and baths or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Ace Hotel New York?

Self-parking is available for USD 75 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Checkout is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building and Madison Square Garden. Herald Square and Macy's are also within 10 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

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Ace Hotel New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1016 reviews
Rating 8 - Good. 243 out of 1016 reviews
Rating 6 - Okay. 145 out of 1016 reviews
Rating 4 - Poor. 98 out of 1016 reviews
Rating 2 - Terrible. 66 out of 1016 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, and rooms are quite spacious!
Stayed 2 nights in Jun 2025

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities
Great location and artsy feeling hotel with friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great location and easy
Stayed 1 night in Jun 2025

8/10 Good

Nicholas

Great location
Stayed 6 nights in May 2025

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Cool place with a unique feel. Enjoyed the service also.
Stayed 3 nights in Jun 2025

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Excellent - had a few issues with the room but the staff were amazing and got me into the correct room in the end.
Stayed 5 nights in Jul 2025

4/10 Poor

peter

Disliked: Cleanliness, amenities, property conditions & facilities
Great location but overpriced
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryoko

Liked: Cleanliness, amenities, property conditions & facilities
the service is great and the room we stayed was also nice for the price! also the location is very good, right next to the empire state building.
Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location!
Stayed 4 nights in Apr 2025

8/10 Good

Caden

Liked: Cleanliness, staff & service, amenities
pretty nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was top-notch! My stay was excellent, and the staff was exceptional! There was a bar to purchase coffee and croissant sandwiches in the morning, which was great since we were on the go. The rooms were uniquely decorated. My bed was super comfortable and the shower was one of the best I've ever experienced. I would highly recommend and stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Çaglar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good location.
Stayed 1 night in Apr 2025

8/10 Good

Hideaki

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good experience,
Stayed 8 nights in Jun 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific hotel. Wonderful aesthetic, great, friendly and considerate service.
Stayed 3 nights in May 2025

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic boutique hotel. Good amenities. Staff is very helpful. lots to do around the area within walking distance
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
plenty of food options, hotel is buzzy and fun, room was awesome….only little gripes no ESPN and bathroom is tight tight
Stayed 3 nights in May 2025

8/10 Good

Kerim

Liked: Staff & service
Nice stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Rooms were a little basic but the most clean I have ever seen. Would stay here again for sure.
Stayed 13 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Great location and loved the vibe. Everyone was super friendly
Dinner in the bar
Stayed 3 nights in Mar 2025

6/10 Okay

Krisho

Coming to the ace for over 10 years. This was by far the most disappointing visit. A lot has changed over the years I guess.
Stayed 2 nights in Jul 2025

8/10 Good

Gretchen

Liked: Amenities
Comfortable bedding, spacious room. Wasn’t crazy about the nightclub vibe in the lobby (in the evenings- during the day it’s workers on laptops)-but I’m sure works well for lots of folks. Good adjacent restaurant. Location convenient to many transportation options and tasty grab and go food options right there.
Stayed 4 nights in Jun 2025

6/10 Okay

Sam

Liked: Cleanliness, amenities
The style of the Ace Hotel is cool and conveniently located just off Broadway near a subway station. However, the room left quite a bit to be desired such as a working fridge, and A/C.
Stayed 4 nights in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Staff was great. Decent size rooms. Would definitely stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and beautiful property with great food, staff and location.
Stayed 2 nights in Feb 2025