5/5 Excellent
Verified traveller
7 Jul 2021
Stayed 5 nights in Jun 2021
Ace Hotel New York
Photo gallery for Ace Hotel New York
Overview of Ace Hotel New York
Ace Hotel New York
4.2/5 Very good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- 48-hour vacancy between guest room stays
- Hand sanitiser provided
- Personal protective equipment
20 West 29th Street, New York, NY, 10001
Explore the area
- Empire State Building6 min walk
- Times Square14 min walk
- Broadway18 min walk
- New York, NY (JFK-John F. Kennedy Intl.)21 min drive
Choose dates to view prices
About this area
New York
Ace Hotel New York is located in Midtown, a neighbourhood in New York, and is in the city centre and near a metro station. The area's natural beauty can be seen at Madison Square Park and Herald Square, while Irving Plaza and Broadway are cultural highlights. Ready for a night out? Consider St. James Theatre and Webster Hall. Guests love the hotel's convenience for public transportation: 28 St. Station (Broadway) is just steps away and 34 St. Station (Herald Square) is 6 minutes on foot.
What's nearby
- 5th Avenue - 1 min walk
- Empire State Building - 6 min walk
- Madison Square Garden - 9 min walk
- Times Square - 14 min walk
- Broadway - 18 min walk
Getting around
- 28 St. Station (Broadway) - 2 min walk
- New York W 32nd St. Station - 4 min walk
- John F. Kennedy International Airport (JFK) - 21 min drive
Restaurants
- The Breslin — 1 min walk
- Cafe 28 - 3 min walk
- O'Reilly's Pub - 3 min walk
- Pondicheri - 3 min walk
- Ilili - 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (USD 65.00 per day)
Food and drink
- Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10.00-50.00 per person
- 1 restaurant and 2 coffee shops
- 2 bars/lounges
Things to do
- 24-hour fitness centre
- Shopping
Family friendly
- Fridge
Conveniences
- ATM/banking services
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
Business services
- Computer station
- Conference space
- Meeting rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Step-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Designer toiletries
- Hairdryer
- Towels
Entertainment
- TV channels
- LCD TV
- MP3 dock
- Films for purchase
- Premium channels
Food and drink
- Minibar
- Fridge
More
- Connecting rooms available
- Individually decorated
- Individually furnished
- Iron/ironing board
- Phone
- Safe
Similar properties
See similar properties
New York
Manhattan
Air conditioned
Hotel
4 star
Pet-friendly
Business-friendly
Guest rating 4+
Policies
Check-in
Check-in from 3 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 25.00 per pet, per day
Dogs welcome
1 per room (up to 25 lbs/11 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 51.64 per night.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Destination fee: USD40.16 per accommodation, per night. This fee does not apply to children under 1 year of age.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between USD 10.00 and USD 50.00 per person (approximately)
- Self-parking fee: USD 65.00 per day
- Pet fee: USD 25.00 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: USD 51.64 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Property is also known as
Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York
Frequently asked questions
Overall score and ratings
4.2
Very good
4.4/5
Cleanliness
4.4/5
Staff & service
4.1/5
Amenities
4.1/5
Property conditions & facilities
5/5 Excellent
Verified traveller
6 Jul 2021
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveller
28 Jun 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2021
3/5 Okay
Ted
27 Jun 2021
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I would not stay here again.
Stayed 1 night in Jun 2021
5/5 Excellent
Verified traveller
27 Jun 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021