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Novotel New Plymouth Taranaki

Photo gallery for Novotel New Plymouth Taranaki

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Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Novotel New Plymouth Taranaki

UNESCO Sustainable Property

Novotel New Plymouth Taranaki

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Cnr Of Hobson And Leach Streets, New Plymouth, 4312

Explore the area

  • Popular LocationFitzroy Beach9 min walk
  • Popular LocationTaranaki Cathedral18 min walk
  • Popular LocationPukekura Park19 min walk
  • AirportNew Plymouth (NPL)10 min drive

Choose dates to view prices

About this area

New Plymouth

Located in New Plymouth, Novotel New Plymouth Taranaki is in the city centre and near the beach. Wind Wand and Te Rewa Rewa Bridge are notable landmarks, and the area's natural beauty can be seen at Pukekura Park and Mount Taranaki. Looking to enjoy an event or a match while in town? See what's going on at TSB Stadium. Explore all the area has to offer with mountain biking, hiking/biking trails and mountain climbing. Guests appreciate the hotel's central location.

What's nearby

  • East End Reserve - 7 min walk
  • Fitzroy Beach - 9 min walk
  • Te Henui Walkway - 12 min walk
  • Taranaki Cathedral - 18 min walk
  • Pukekura Park - 19 min walk

Getting around

  • New Plymouth (NPL) - 10 min drive

Restaurants

  • Governors — 1 min walk
  • Marbles Buffet - 6 min walk
  • Federal Store - 11 min walk
  • Deluxe Diner - 11 min walk
  • Joe's Garage - 13 min walk

About this property

Novotel New Plymouth Taranaki

Eco-friendly New Plymouth hotel in New Plymouth CBD, near Centre City Shopping Centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, 24-hour room service and conference space. All 85 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as pillow menus and bathrobes.
Novotel New Plymouth Taranaki offers 85 forms of air-conditioned accommodation with a safe and free newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:00 AM: NZD 19-25 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Free bike hire

Family friendly

  • Free cots/infant beds
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English
  • Filipino
  • Hindi
  • Indonesian

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2153 square feet)
  • Meeting rooms 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for NZD 40 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 19 and NZD 25 per person (approximately)
  • Airport shuttle fee: NZD 25 per person (one-way)
  • Airport shuttle fee per child: NZD 5 (one-way), (up to 12 years old)
  • Rollaway bed fee: NZD 40 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel New Plymouth Hobson Hotel
Novotel Hobson Hotel
Novotel New Plymouth Hobson
Novotel Hobson
Novotel New Plymouth Hobson
Novotel New Plymouth Taranaki Hotel
Novotel New Plymouth Taranaki New Plymouth
Novotel New Plymouth Taranaki Hotel New Plymouth

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 236 out of 357 reviews
5 - Excellent 66%
Rating 4 - Good. 96 out of 357 reviews
4 - Good 27%
Rating 3 - Okay. 19 out of 357 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 357 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 357 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room, delicious breakfast
Stayed 5 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Nice and quite. Good service
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely go back, all services were exceptionally good, staff were, very polite, courteous and place was very clean. Only concerns is parking at the premises. Have to be back lates 6 pm else have to park next door at a garage.
Stayed 3 nights in Jul 2021

1/5 Terrible

Business traveller
Disliked: Staff & service
After staying at the property about 10 times, I incorrectly selected a non-refundable reservation. When I needed to change this due to a client request, neither the Novotel or Expedia were willing to change the date or provide a refund. Instead they charged me $380 for two nights I did not stay. Loyalty not rewarded; I will now stay somewhere else.
Stayed 2 nights in Jun 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021