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The Metrotel Motel

Photo gallery for The Metrotel Motel

Featured image
Terrace/patio
Balcony
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk

Overview of The Metrotel Motel

The Metrotel Motel

3 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
22 Gill Street, New Plymouth, 4310

Explore the area

  • Popular LocationWind Wand5 min walk
  • Popular LocationPukekura Park12 min walk
  • Popular LocationFitzroy Beach16 min walk
  • AirportNew Plymouth (NPL)11 min drive

Choose dates to view prices

About this area

New Plymouth

Located in New Plymouth, The Metrotel Motel is in the city centre and near the beach. Puke Ariki and TSB Showplace are cultural highlights, and some of the area's attractions include Observatory and Brooklands Zoo. Sugar Loaf Marine Reserve and Pouakai Zoo Park are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Centre City Shopping Centre - 1 min walk
  • Wind Wand - 5 min walk
  • Puke Ariki - 6 min walk
  • Pukekura Park - 12 min walk
  • Fitzroy Beach - 16 min walk

Getting around

  • New Plymouth (NPL) - 11 min drive

Restaurants

  • Petit Paris - 2 min walk
  • India Today - 2 min walk
  • Kathakali - 2 min walk
  • Laughing Buddha - 3 min walk
  • Sushi Ninja - 3 min walk

About this property

The Metrotel Motel

3-star New Plymouth hotel in New Plymouth CBD with free parking
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out. All rooms are individually decorated and offer free WiFi and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like fridges and microwaves.
The Metrotel Motel offers 31 forms of accommodation with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bike parking
  • Bike storage

Family friendly

  • Full-sized fridge
  • Laundry facilities
  • Microwave

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Microwave
  • Fridge
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out fee: NZD 70.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.00 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: NZD 70.00
  • Rollaway bed fee: NZD 35.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 171 out of 194 reviews
5 - Excellent 88%
Rating 4 - Good. 18 out of 194 reviews
4 - Good 9%
Rating 3 - Okay. 2 out of 194 reviews
3 - Okay 1%
Rating 2 - Poor. 1 out of 194 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 194 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and walking distance to town.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Plymouth stay
Great location. Easy walk to shops, sea and restaurants. Friendly, helpful service at reception. Room was quiet and modern, with everything you need. Very clean. Would recommend this motel to others.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very central and the unit itself was spacious and new
Stayed 3 nights in Jul 2021