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Overview of The Metrotel Motel

Photo gallery

Featured image
Terrace/patio
Terrace/patio
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk

The Metrotel Motel

3 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationWind Wand5 min walk
    Popular LocationPukekura Park12 min walk
    Popular LocationFitzroy Beach16 min walk
    AirportNew Plymouth (NPL)11 min drive

Choose dates to view prices

Studio, Accessible

5/5 guest room rating
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Studio

4.9/5 guest room rating
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Double or Twin Room, 2 Bedrooms

5/5 guest room rating
  • 61 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds

Compact Studio

5/5 guest room rating
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Double or Twin Room, 2 Bedrooms, Mezzanine

5/5 guest room rating
  • 49 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds

About this area

New Plymouth

Located in New Plymouth, The Metrotel Motel is in the city centre and near the beach. Puke Ariki and TSB Showplace are cultural highlights, and some of the area's attractions include Observatory and Brooklands Zoo. Sugar Loaf Marine Reserve and Pouakai Zoo Park are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Centre City Shopping Centre - 1 min walk
  • Wind Wand - 5 min walk
  • Puke Ariki - 6 min walk
  • Pukekura Park - 12 min walk
  • Fitzroy Beach - 16 min walk

Getting around

  • New Plymouth (NPL) - 11 min drive

Restaurants

  • Elixir Cafe - 4 min walk
  • Frederics - 4 min walk
  • Chaos Cafe - 5 min walk
  • Social Kitchen - 5 min walk
  • Joe's Garage - 5 min walk

About this property

The Metrotel Motel

3-star New Plymouth hotel in New Plymouth CBD with free parking
Along with dry cleaning, this smoke-free hotel has laundry facilities and free self-parking. WiFi in public areas is free. All rooms are individually decorated and offer free WiFi and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like fridges and microwaves.
The Metrotel Motel offers 31 forms of accommodation with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Dry cleaning service
  • Full-sized fridge
  • Laundry facilities
  • Microwave

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Microwave
  • Fridge
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - 8:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 8:30 PM) and Saturday - Sunday (8:00 AM - 8:30 PM)
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.00 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: NZD 35.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

Frequently asked questions

Can I cancel my reservation for free at The Metrotel Motel and receive a full refund?
Yes, The Metrotel Motel offers free cancellation on select room rates, because flexibility matters! Please refer to The Metrotel Motel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Metrotel Motel?
As of 11 Apr 2021, prices found for a 1-night stay for 2 adults at The Metrotel Motel on 15 Apr 2021 start from NZ$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Metrotel Motel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Metrotel Motel?
Self-parking is free at this property.
What time is check-in at The Metrotel Motel?
Check-in is from 3 PM - 8:30 PM. Late check-in is available during limited hours.
What time is check-out at The Metrotel Motel?
Checkout is at 10 AM.
Where is The Metrotel Motel located?
Located in New Plymouth CBD, this hotel is within a 10-minute walk of Centre City Shopping Centre, Wind Wand and TSB Showplace. Puke Ariki and Govett-Brewster Art Gallery are also within 10 minutes.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 145 out of 166 reviews
5 - Excellent 87%
Rating 4 - Good. 17 out of 166 reviews
4 - Good 10%
Rating 3 - Okay. 1 out of 166 reviews
3 - Okay 1%
Rating 2 - Poor. 1 out of 166 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 166 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful service. New and modern. Walking distance to key attractions and high quality cafes and restaurants.
Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is ideally situated and was very clean and comfortable.
Stayed 3 nights in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stay here. Units are spacious and well laid out. Clean & modern. Central to everything and the staff are lovely.
Stayed 2 nights in Jan 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good apart from paying a $100 bond that takes more than a week to get back
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and spacious, and centrally located. Helpful staff.
Stayed 2 nights in Dec 2020

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