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Overview of The Metrotel Motel

Photo gallery

Guest reviews

4.8/5 Exceptional
142 reviews
Guests rated this property 4.9/5 for cleanliness.

Amenities

  • Free WiFi
  • Free parking
  • Air conditioning
  • Laundry

Map

Explore the area

Popular LocationCentre City Shopping Centre1 min walk
Popular LocationCoastal Walkway3 min walk
Popular LocationWind Wand5 min walk
AirportNew Plymouth (NPL)11 min drive

Choose dates to view prices

  • Studio, Accessible

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 2
    More details
  • Double or Twin Room, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 61 sq m
    • Sleeps 4
    More details
  • Studio

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 2
    More details
  • Double or Twin Room, 2 Bedrooms, Mezzanine

    5/5 guest room rating

    Room amenities

    • 49 sq m
    • Sleeps 4
    More details
  • Compact Studio

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More details

About this area

New Plymouth

Located in New Plymouth, The Metrotel Motel is in the city centre and near the beach. Puke Ariki and TSB Showplace are cultural highlights, and some of the area's attractions include Brooklands Zoo and Pouakai Zoo Park. Looking to enjoy an event or a game while in town? See what's happening at TSB Stadium or Yarrow Stadium. Spend some time exploring the area's activities, including outlet shopping.

Visit our New Plymouth travel guide
Map
Popular Location

What's nearby

  • Centre City Shopping Centre - 1 min walk
  • Coastal Walkway - 3 min walk
  • Wind Wand - 5 min walk
  • TSB Showplace - 6 min walk
  • Puke Ariki - 6 min walk

Getting around

  • New Plymouth (NPL) - 11 min drive

About this property

The Metrotel Motel

3-star New Plymouth hotel in New Plymouth CBD with free parking
Along with dry cleaning, this smoke-free hotel has laundry facilities and free self-parking. WiFi in public areas is free. All rooms are individually decorated and offer free WiFi and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like full-sized fridge/freezers and microwaves.
The Metrotel Motel offers 31 forms of accommodation with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking

Family friendly

Dry-cleaning service
Full-sized fridge
Laundry facilities
Microwave

Conveniences

Lift

Guest services

Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Languages spoken

English

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Climate control (heating)
Linens
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

40-inch flat-screen TV
TV channels

Food and drink

Cleaning supplies
Electric kettle
Microwave
Fridge
Toaster

More

Connecting rooms available
Desk
Free local calls
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in between 3 PM and 8:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 8:30 PM) and Saturday - Sunday (8:00 AM - 8:30 PM)
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.00 per night.
Cots (infant beds) are not available

Payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: NZD 35.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Can I cancel my reservation for free at The Metrotel Motel and receive a full refund?
Yes, The Metrotel Motel offers free cancellation on select room rates, because flexibility matters! Please refer to The Metrotel Motel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to 8:30 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10 AM.
Where is this hotel located?
Located in New Plymouth CBD, this hotel is within a 10-minute walk of Centre City Shopping Centre, Wind Wand and TSB Showplace. Puke Ariki and Govett-Brewster Art Gallery are also within 10 minutes.

Guest reviews

4.8
Exceptional
5 - Excellent
125
4 - Good
14
3 - Okay
1
2 - Mediocre
1
1 - Poor
1
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Way nicer than expected! Very modern and clean. I'd definitely stay here again

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

First we arrived a little early and our room was ready, so the woderfull person gave us our room. Thank you! Secondly the cleaning staff worked very very hard cleaning everything and i mean it! They were wonderful. Or room was better than i was expecting and there was shopping within walking distance. Good parking.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location convenience, room presentation, very helpful and friendly front desk staff.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

New and modern, with the staff being very accommodating and friendly.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean, comfortable in New Plymouth

Great place to stay in New Plymouth. Less than 5 minutes walk to iSite, Museum, downtown, coastal walk. Very convenient, clean and comfortable. Shining Peak Brewery, recommended, is 1 block away.

Stayed 4 nights in Feb 2020