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Distinction New Plymouth Hotel & Conference Centre

Photo gallery for Distinction New Plymouth Hotel & Conference Centre

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Iron/ironing board, free WiFi, bed sheets, alarm clocks
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Iron/ironing board, free WiFi, bed sheets, alarm clocks

Overview of Distinction New Plymouth Hotel & Conference Centre

Distinction New Plymouth Hotel & Conference Centre

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
42 Powderham Street, New Plymouth, 4310

Explore the area

  • Popular LocationWind Wand6 min walk
  • Popular LocationCentre City Shopping Centre6 min walk
  • Popular LocationPukekura Park12 min walk
  • AirportNew Plymouth (NPL)11 min drive

Choose dates to view prices

About this area

New Plymouth

In the city centre, Distinction New Plymouth Hotel & Conference Centre is in an area with good shopping. Pukekura Park and East End Reserve reflect the area's natural beauty and area attractions include Observatory and Brooklands Zoo. Sugar Loaf Marine Reserve and Pouakai Zoo Park are also worth visiting. Guests appreciate the hotel's central location.
Visit our New Plymouth travel guideOpens in a new window
Map

What's nearby

  • Saint Mary's Church - 3 min walk
  • TSB Showplace - 4 min walk
  • Wind Wand - 6 min walk
  • Centre City Shopping Centre - 6 min walk
  • Pukekura Park - 12 min walk

Getting around

  • New Plymouth (NPL) - 11 min drive

Restaurants

  • Laughing Buddha - 3 min walk
  • Petit Paris - 4 min walk
  • Frederics - 4 min walk
  • Monica's Eatery - 4 min walk
  • Kathakali - 5 min walk

About this property

Distinction New Plymouth Hotel & Conference Centre

3.5-star New Plymouth hotel in New Plymouth CBD with free parking
A 24-hour fitness centre, a business centre and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and free newspapers are on-site. All 62 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and TVs with digital channels. Showers, phones and ironing boards are among the other amenities that guests will find.
Distinction New Plymouth Hotel & Conference Centre offers 62 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. Televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This New Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • Business centre
  • Conference space (6155 square feet)
  • Meeting rooms 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Iron/ironing board
  • Phone

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Business-friendly
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Free WiFi
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3 star
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Air conditioned
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Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

COPTHORNE GRAND CENTRAL
COPTHORNE GRAND CENTRAL New Plymouth
COPTHORNE HOTEL GRAND CENTRAL
COPTHORNE HOTEL GRAND CENTRAL New Plymouth
Grand Central Hotel
Copthorne Hotel Grand Central New Plymouth
Distinction New Plymouth Hotel & Conference Centre Hotel
Distinction New Plymouth Hotel & Conference Centre New Plymouth

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 342 out of 830 reviews
5 - Excellent 41%
Rating 4 - Good. 362 out of 830 reviews
4 - Good 44%
Rating 3 - Okay. 96 out of 830 reviews
3 - Okay 12%
Rating 2 - Poor. 23 out of 830 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 830 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities
Write a review

2/5 Poor

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No working wifi for the duration of my stay. Reception advised it had been looked into but was unable to be resolved. There was a dirty towel hanging behind the bathroom door when I checked in and was never removed. It wasn’t a great stay and I won’t stay again.
Stayed 2 nights in Jul 2021

3/5 Okay

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Great room size, clean and tidy, but very tired. Tv in bedroom not working first night, boogie wire/cabling job sticking in and out of wall, shower control/button broken
Stayed 2 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service
The property was a bit dated and I found the lift a bit scary to use (encouraged me to use the stairs) but the room was clean and the bed was comfy and staff were all excellent.
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and extremely accommodating. Location is central and would stay again
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021