New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive
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About this area
Located in Lower Garden District neighbourhood, The Pontchartrain Hotel is connected to a railway/underground station. Notable landmarks in the area include Magazine Street and Jackson Square, and travellers wishing to experience a bit of culture can try National World War II Museum. Enjoy an event or a match at Smoothie King Center, and consider making time for Audubon Zoo—a top attraction that's not to be missed.
New Orleans Union Passenger Terminal - 3 min drive
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
Silver Whistle — 1 min walk
Jack Rose — 1 min walk
Houston's Restaurant - 3 min walk
Blind Pelican - 6 min walk
Zea - 7 min walk
About this property
The Pontchartrain Hotel
Pet-friendly hotel connected to a railway/underground station in New Orleans with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking and concierge services. All 106 rooms offer free WiFi, room service and TVs. Other amenities available to guests include free local calls, hairdryers and safes.
The Pontchartrain Hotel offers 106 forms of accommodation with a safe and a hairdryer. This New Orleans hotel provides complimentary wireless Internet access.
Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Valet parking on site (USD 39.00 per day; includes in/out privileges)
Food and drink
Cooked-to-order breakfast available for a fee daily 7 AM–1:00 PM: USD 25 per person
4 restaurants and 1 coffee shop/cafe
Room service available
Things to do
Free newspapers in reception
24-hour front desk
Meeting rooms 2
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
Staffed front desk
Pets are allowed for an extra charge of USD 75 per pet, per stay
2 per room (up to 50 lbs/23 kg)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for cooked-to-order breakfast: USD 25 per person (approximately)
Valet parking fee: USD 39.00 per day (in/out privileges)
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Pontchartrain Hotel New Orleans
Pontchartrain New Orleans
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans
Frequently asked questions
Yes, The Pontchartrain Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Pontchartrain Hotel cancellation policy on our site for more details about any exclusions or requirements.
As of 17 May 2021, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on 25 May 2021 start from NZ$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, The Pontchartrain Hotel allows pets (limit 2 per room) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per pet, per stay.
Valet parking is available for USD 39.00 per day.
Check-in is from 3:00 PM - anytime.
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street, National World War II Museum and Ernest N. Morial Convention Center. Port of New Orleans and Smoothie King Center are also within 2 mi (3 km). New Orleans Union Passenger Terminal is 20 minutes by foot.
Location is great. Need to reserve rooftop bar before arrival if plan to access at all. Staff at rooftop bar was rude. There should not be difficulty for hotel guest gaining access to this amenity but that wasn’t possible for the 2 nights stayed by any of our 8 guests in the 4 rooms reserved. No coffee makers in room. Would stay here again but be aware if amenity reservation.