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Reviews

4.7 / 5Exceptional
758 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Lafayette Cemetery
    12 min walk
  • Popular Location
    National World War II Museum
    19 min walk
  • Restaurant
    Copeland's Cheesecake Bistro
    1 min walk
  • Restaurant
    Igor's Lounge and Game Room
    1 min walk
  • Airport
    New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    22 min drive

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Book online or call:

+64 9913 4658
  • Room, 1 King Bed (Clio)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 2 Queen Beds (Euterpe)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Room, 2 Double Beds (Erato)

    Room Amenities

    • Sleeps 4
    More details
  • Family Suite (Thalia)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Suite, 1 King Bed (Calliope)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Suite (Polyhymnia)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Suite, 2 Bedrooms (Melpomene)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • City Room

    Room Amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More details

About this area

New Orleans

Located in New Orleans's Lower Garden District neighbourhood, The Pontchartrain Hotel is in the city centre. The area's natural beauty can be seen at Jackson Square and Lafayette Square, while National World War II Museum and Mardi Gras World are cultural highlights. Check out an event or a game at Smoothie King Center, and consider making time for Audubon Aquarium of the Americas, a top attraction not to be missed.

Visit our New Orleans travel guide
Popular Location

What's nearby

  • Lafayette Cemetery - 12 min walk
  • National World War II Museum - 19 min walk
  • Ernest N. Morial Convention Center - 3 min drive
  • Mardi Gras World - 4 min drive
  • Smoothie King Center - 4 min drive

Getting around

  • New Orleans Union Passenger Terminal - 3 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • Silver Whistle — 1 min walk
  • Jack Rose — 1 min walk
  • Copeland's Cheesecake Bistro - 1 min walk
  • Igor's Lounge and Game Room - 1 min walk
  • Trolley Stop - 1 min walk

About this property

The Pontchartrain Hotel

4-star New Orleans hotel in Lower Garden District, walk to Magazine Street
Along with 4 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking and concierge services. All 106 rooms offer free WiFi, minibars and TVs. Guests will also find room service (during limited hours), free local calls and hairdryers.
The Pontchartrain Hotel offers 106 forms of air-conditioned accommodation with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.
Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: USD 39.00 per day

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–1:00 PM: USD 25 per person
4 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

ATM/banking services
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English
Spanish

Business services

2 meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Climate control (heating)

Bathroom

Free toiletries
Hairdryer

Entertainment

TV/satellite channels
TV

Food and drink

Minibar

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Pets

  • Pets are allowed for an extra charge of USD 75 per pet, per stay.
  • 2 per room (up to 50 lb/23 kg)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

American Express
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 25 per person (approximately)
  • Valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Pontchartrain Hotel New Orleans
  • Pontchartrain Hotel
  • Pontchartrain New Orleans
  • Pontchartrain
4.7

Exceptional

5 - Excellent
568
4 - Good
156
3 - Okay
23
2 - Mediocre
6
1 - Poor
5
4.7
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything about it. Location great. There is nowhere in the united states that has this culture

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely hands down best hotel in NOLA!!!! Great service. So much to do in the hotel and the rooms are divine!

Stayed 2 nights in Feb. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This magnificent Hotel is right on the St Charles street car line which makes it easy to get around. While there are not a lot or restaurants around the area they are a ton within a 5 min uber including Commanders Palace. The hotel is old and cool and has an amazing rooftop bar. The BEST thing about this hotel is the staff!! Unbelievable how every single one of them were all on the same page as far as service goes. Josh and the rest of the staff were simply amazing and I cant wait to come back! The rooms are stocked with glamorous robes , toiletries and snacks/drinks as well.

    Stayed 2 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    no coffee in room make this less than a desirable hotel. maid skipped me one day, freezing humid room.

    Stayed 3 nights in Jan. 2020

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