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Reviews of Bourbon Orleans Hotel

4 out of 5
Bourbon Orleans Hotel
717 Orleans St., New Orleans, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2018 out of 3032 reviews" "
Rating 8 - Good. 596 out of 3032 reviews" "
Rating 6 - Okay. 219 out of 3032 reviews" "
Rating 4 - Poor. 108 out of 3032 reviews" "
Rating 2 - Terrible. 91 out of 3032 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Walid G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully updated and clean. The staff were friendly and welcoming and love in the bar every night was great. The concierge was really helpful. Food options were limited to breakfast which was poor and expensive. Otherwise we loved it and had a great stay.
Stayed 5 nights in May 2024

10/10 Excellent

Taressa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing yet quiet. We walked everywhere and never got lost since the hotel is right behind the Cathedral. The pool was a lovely respite to the heat and humidity so pack upper swimsuit!
Stayed 3 nights in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Great recommendations
Stayed 3 nights in May 2024
Response from Jaquan on 27 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Good

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L
Stayed 2 nights in May 2024
Response from Jaquan on 27 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful
Stayed 4 nights in May 2024
Response from Jessica Allen on 26 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the thick of bourbon street. Make sure you request to be roomed on the side of the hotel that is opposite of bourbon street if you want to have quiet night of sleeping.
Stayed 5 nights in Feb 2024
Response from Jaquan on 26 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 4 nights in May 2024
Response from Jessica Allen on 26 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for everything
Stayed 4 nights in May 2024
Response from Jessica Allen on 26 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Melisa

Stayed 3 nights in May 2024
Response from Jaquan on 26 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Staff was excellent and always helpful!
Stayed 4 nights in May 2024
Response from Jessica Allen on 23 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to Bourbon St and other popular bars, restaurants. Bourbon O bar has great drinks and atmosphere. Very nice pool area.
Stayed 5 nights in May 2024
Response from Jessica Allen on 22 May 2024
hank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Good

Alessia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2024
Response from Jessica Allen on 22 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating and your feedback. It allows us to share your feedback with our team and address any issues that need to be corrected or brought to our team’s attention. Your rating and the acknowledgment of our staff services let us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Great "home base" location in the heart of the French Quarter. I could see Bourbon Street from my balcony but could hear very little noise. Decent sized room compared to other French Quarter Hotel rooms.
Stayed 3 nights in May 2024
Response from Jessica Allen on 22 May 2024
hank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniece. In the heart of the French Quarter, but not disturbed by the noise on Bourbon Stret. Rooms were clean and comfortable and friendly, supportivr staff
Stayed 4 nights in May 2024
Response from Jessica Allen on 26 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great Hotel with alot of history. Staff was top notch and rooms are amazing
Stayed 2 nights in May 2024
Response from Jaquan on 22 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
French quarter is a 24 hr party-only issue was people coming back to hotel late and loud
Stayed 5 nights in Apr 2024
Response from Jessica Allen on 23 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

Heather A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and very polite. Great location!
Stayed 3 nights in Apr 2024
Response from Jaquan on 22 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

Mark

Travelled with partner
Liked: Amenities
Very nice place to stay in NOLA in French Quarter, close to everything!
Stayed 4 nights in May 2024
Response from Jessica Allen on 22 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

6/10 Okay

Kimberly

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel is adequate. It’s very expensive for what they offer… which is location location location. The rooms are lack luster in options for convenience. There’s one ice maker per floor with NO air conditioning in the halls…if your towards either end your use will melt by the time you’re back to your room. The coffee makers are not commercial grade and two different rooms they were not working. There are very many outlets in the room to plug in devices… or even usb plugs available. There’s a decadence to old charm of the hotel that could be gorgeous, but with what seems like understaffing… the chandeliers were all very dirty with cob webs… the lobby furniture has seen many better days. We opted to try breakfast in the hotel and it took nearly an hour to have croissants and orange juice. Again a notable staffing issue, and not much cross training when they pull other staff to fill in. The hardest part of this stay was a request for a room that wasn’t far from the elevator because of limited mobility and we were placed in no man’s land… then offered an upgrade (that we needed to pay for) as the only option to have an accesible room. As said the hotel is adequate to be close to all the action… but for comfort… find a new place.
Stayed 2 nights in May 2024
Response from Jessica Allen on 22 May 2024
Thank you for choosing to stay with us. I first want to apologize for all the issues you encountered during your stay. I appreciate you for bringing these issues to our attention. I understand your frustration and assure you that I will share your feedback with my staff and management team. Your feedback allows us to address and correct the issues mentioned; therefore, we won't have these issues in the future. I hope we are one day given another chance to show our improvements in the areas mentioned.

8/10 Good

James

Liked: Property conditions & facilities
Stayed 4 nights in May 2024
Response from Jaquan on 22 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older, beautiful hotel!
Stayed 4 nights in May 2024
Response from Jaquan on 22 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, amenities
Area, clean,
Stayed 1 night in May 2024
Response from Jaquan on 20 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, our room was very nice abd as described. Would definitely come back!
Stayed 2 nights in May 2024
Response from Jessica Allen on 19 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

Kimberli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of the French Quarter
Stayed 5 nights in Feb 2024
Response from Jessica Allen on 19 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Josephine, Ocean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel was clean and staff were very helpful and nice. The only thing that disappointed me was that when we arrived we were early but our room was ready so we would be able to check in early. Then we were charged $40 for early check in. If our room was ready why were we charged? I was told that it’s Hotel policy. This has never happened to me before. We travel a lot and if room is ready we are allowed to check in with no charge.
Stayed 5 nights in May 2024
Response from Jessica Allen on 19 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

Norma, santa clarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service! I will recommend it over again and again!
Stayed 4 nights in May 2024
Response from Jaquan on 22 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to adjust our stay as our previous hotel's basement flooded requiring them to shut down all electrical and evacuate. The staff at Bourbon Orleans were all incredibly kind and accommodating, and the beautiful pool area was the perfect place for us to relax and wait for our room to be ready. The poolside bar was a wonderful touch and the gentleman working it was very kind as well, he even made little complimentary spiked lemonades that he passed out to everyone at the pool. The hotel was next door to quite a few bars, but I found they all cut off the excessive noise around midnight (e.g. microphones, karaoke, etc.). I would definitely stay here again.
Stayed 1 night in May 2024
Response from Jaquan on 22 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Good

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are very professional and treated us amazing. The area is great and walking distance to every bar, restaurant imaginable. The pool is such a plus. The only thing was the A/C in our room went out twice in the 3 nights we stayed and the room was 76 inside. But great experience overall
Stayed 3 nights in May 2024
Response from Jessica Allen on 17 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

Luis Estuardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Id love to visit again.
Stayed 4 nights in Apr 2024
Response from Jaquan on 17 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Carla, Bensalem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location , staff! Super clean and beautiful! Never had to ask for towels or anything! Room was cleaned everyday! Great Bar inside called The Bourbon 0!
Stayed 7 nights in Apr 2024
Response from Jaquan on 17 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Good

Leslie Ann

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2024
Response from Jessica Allen on 17 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Jessica Allen on 17 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Good

Carmen

Liked: Staff & service, property conditions & facilities
Right in the middle of French Quarter, walking distance from everything you would want. Very kind and helpful staff.
Stayed 4 nights in May 2024
Response from Jaquan on 16 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jaquan on 17 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Good

Jakeara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful the rooms are spacious. The staff have great communication and goes above and beyond
Stayed 3 nights in May 2024
Response from Jaquan on 16 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Dawid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the history of the property and that they had the amenities you would need
Stayed 4 nights in May 2024
Response from Jaquan on 15 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Danielle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy with the property! It was clean and quiet. We had no issues and it was close to all the places we wanted to go.
Stayed 3 nights in May 2024
Response from Jessica Allen on 14 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk and support staff housecleaning was hit or miss as far as when they clean, if they refill toiletries. But the location is perfect for anything you’d want to do in the French Quarter.
Stayed 4 nights in May 2024
Response from Jessica Allen on 14 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Good

Carolyn M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent staff friendly young workers who always seem to be on their cell phones, older worker were more attentive
Stayed 5 nights in May 2024
Response from Jessica Allen on 14 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property it self was nice however the lack of eating on site was a problem.
Stayed 5 nights in May 2024
Response from Jessica Allen on 14 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like this hotel: the staff were all really friendly and helpful, it was great that the door staff were always at the door and opened it anytime I went in or out. The pool was great and relaxing. The bar was superb and definitely my favorite of the trip.
Stayed 4 nights in May 2024
Response from Jessica Allen on 14 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

8/10 Good

marjorie, north riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Jessica Allen on 13 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

6/10 Okay

Tina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not enough amenities. Restaurant very limited hours. Bar music was sooooooo loud all night. Even on 3rd floor.
Stayed 3 nights in May 2024
Response from Jaquan on 12 May 2024
Thank you for choosing to stay with us.. I also apologize for the lack of service provided during your stay. I assure you that these issues will be addressed to prevent service issues from occurring in the future.

6/10 Okay

Violeta otilia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property and staff!! Bar and fresh water … bell desk and concierge was perfect just loud with guest at night and outdoor
Stayed 3 nights in May 2024
Response from Jaquan on 12 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Efrem

Business traveller, Travelled with partner
Beautiful property with plenty of old New Orleans charm. In the heart of the French Quarter and 5 minutes walk to Cafe du Monde.
Stayed 5 nights in May 2024
Response from Jessica Allen on 11 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Alayna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in the French Quarter, loved the pool! Will definitely choose this hotel again for our next stay.
Stayed 4 nights in May 2024
Response from Jessica Allen on 11 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Denis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the professionalism of your staff,desk,pool bar,concierge great people. Very noisy if your room is located above the bar,room 205 and 207.
Stayed 4 nights in May 2024
Response from Jessica Allen on 11 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Leslie S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, plenty of entertainment around the area. The hotel staff were very courteous and professional. Hotel accommodations and grounds well kept.
Stayed 4 nights in May 2024
Response from Jessica Allen on 11 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Jessica Allen on 11 May 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Good

Temel, Zionsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Hotel is in a great location. Staff is friendly enough. We never heard of Bourbon street noise. Only issue we had was that our room was made ready after 4 pm.
Stayed 4 nights in May 2024
Response from Jessica Allen on 11 May 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!