Nepean Hotels, Ottawa

"Clean room, Friendly staff Shuttle is always on time. Close proximity to airport "

"Room was very clean and tidy."

"The renovations on the main floor was frustrating, but the room and the bed were fantastic"

"Pleasantly impressed. Staff was good. Great parking. Steak house is-one of the very best I have had. And they deliver you a 5 star meal to -your room. I will be coming back. Too bad they always give the worst room to expedia and hotels.com customers. “ yes we notice”. "

"they have a free print of your documents and staff are so kind very friendly very clean"

"I didn't stay long enough for the bar etc but eerything else was awesome. Thanks for the cleanliness, the bed area and the room."

"Great Experience!!"

"Good value "

"We arrived at 6 PM and the room was not yet properly made up. We are three adults and all that was made up was the one king size bed we had been charged $60 for the three nights for an extra person. The front desk person told us it was Expedia’s fault, but then they brought in a maid to make up the rest of the room while we were in the room. The TV didn’t work. They attempted to fix it and could not so we had to move to a second room. They gave us a key for the second room and we headed out for dinner when we return from dinner the key would not open the door. We had to go to the office to get a second key. The door was locked. The manager was inside looking at me and indicated he was on the phone and would get to me when he had time. The advertising said that there is a light breakfast available between 6 AM and 11 AM so the next morning I went down to get coffee at 10 AM and they had already cleaned up breakfast and they told me it finishes at 10 AM when their advertising told me 11 AM at this point we checked out cancelled the next two days although they said they’re gonna charge us for them anyway, so I am right now trying to get my money back from Expedia. Don’t go to the RideauHeights motel."