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Rating 10 - Excellent. 1684 out of 2537 reviews" "
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Very clean and well kept property. Large room, felt safe, and the pool was nice.
Brian
Stayed 1 night in May 2024
Response from Guest Services on 27 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
The staff was excellent with regards to their service and the attention to detail they paid to our room requests.
Cristian
Stayed 1 night in May 2024
Response from Guest Services on 27 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Looks and acts like a much more expensive hotel which is great. The person in front of me kept telling the desk person how fancy it looked. And it does. The fireplace in the lobby is a great touch!
David
Stayed 1 night in May 2024
Response from Guest Services on 27 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
For me is important a clean place to sleep, these hotel has it from entrance to the rooms.
Thank you
Lourdes
Stayed 1 night in May 2024
Response from Guest Services on 27 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Property was clean and staff was friendly. Room was huge. The shower gel and shampoo provided by the hotel smelled wonderful.
Lisa
Stayed 1 night in May 2024
Response from Guest Services on 26 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
10/10 Excellent
Teresa
25 May 2024
Liked: Cleanliness
Teresa
Stayed 2 nights in May 2024
Response from Guest Services on 26 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
My stay was great & would definitely stay again. The location is very convenient & close to the highway. The room was clean & the bed was comfortable.
keishauna
Stayed 2 nights in May 2024
Response from Front Desk on 23 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
It was very clean and well kept. Restaurant was conveniently located. WiFi worked well. Easy freeway access to Downtown San Diego.
Christine
Stayed 2 nights in May 2024
Response from Guest Services on 22 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
2/10 Terrible
Luis Trujillo
Travelled with family and small children
22 May 2024
Disliked: Cleanliness, amenities
Cons: Well we saw a roach in the bathroom. And the mini fridge was in an awkward spot right behind the bathroom door which could be an inconvenience. Only one trash can which was I. The bathroom and no extra bag for trash once it got full.
Pros: easy freeway access.
Luis Trujillo
Stayed 2 nights in May 2024
Response from Guest Services on 22 May 2024
On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will use the feedback you provided to implement improvements to ensure we offer a better guest experience in the future.
The hotel is clean and check in was smooth.
The restaurant in the shared parking lot is very loud as previous comments shared, but if you get a room away from that side you can hear it much.
They have a fancy coffee machine in the lobby but it was broken when we were there.
Overall a solid stay for a night or two.
Liliana
Stayed 1 night in May 2024
Response from Front Desk on 22 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Even though I was only there for 3 nights, me and my daughter loved the hotel!!!!!! The staff was amazing, the pool was excellent and it was nice and quiet!!!!! Would definitely stay there again!!!!
jennifer
Stayed 3 nights in May 2024
Response from Front Desk on 22 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
The staff were very kind and knowledgeable, the hotel was well kept including the room we had. The hotel is also close to the freeway which made it alot easier to access different parts of San Diego.
Christine
Stayed 2 nights in May 2024
Response from Front Desk on 19 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Nice staff. Nice location for leaving too drive, not much for walking though. Food options very limited. Pool is heated and nice hot tub. Laundry room was convenient. Enjoyed out stay and would stay here again.
Kc
Stayed 2 nights in May 2024
Response from Front Desk on 19 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
The location its was right in the middle of everything
Fernando
Stayed 2 nights in May 2024
Response from Front Desk on 19 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Very clean hotel good friendly staff. Enjoyed our stay
James
Stayed 5 nights in May 2024
Response from Front Desk on 19 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Great place to stay with our dogs. Super convenient for visiting family in San Diego, beaches and Tijuana.
Betsy
Stayed 2 nights in May 2024
Response from Guest Services on 16 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Very clean and quiet room, and very friendly and professional staff. It was a pleasure to walk around hotel, around Historic Depot and especially around shoreline Pepper park.
Place is clean we kept. Will stay again i the future
jesus
Stayed 2 nights in May 2024
Response from Guest Services on 14 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Property was good for visitors planning to spend entire day for site seeing but not a lot for spending time in hotel itself
Naga Bijesh Roy
Stayed 3 nights in May 2024
Response from Guest Services on 14 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Clean and safe
Would be nice if they serve breakfast or had room service
Cendy
Stayed 2 nights in May 2024
Response from Front Desk on 13 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is essential to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Nice hotel, clean, attention was great, the beds and pillows perfect for a good rest. Yes to everything.
Karla Sofia
Stayed 2 nights in Mar 2024
Response from Guest Services on 12 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Got woken up at 2 in the morning by people fighting
eduardo
Stayed 2 nights in Apr 2024
Response from Front Desk on 10 May 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Beautiful property, definitely better than expected. Small but nice.
Valeria
Stayed 1 night in May 2024
Response from Front Desk on 6 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
It’s says free beverage for 2 people when you book but there was not even a bottle of water in my room.
Jeffrey
Stayed 1 night in May 2024
Response from Front Desk on 6 May 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Staff is super helpful and nice but the restaurant next door gets loud at night
Mohammed
Stayed 3 nights in May 2024
Response from Guest Services on 5 May 2024
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Staff where great - Great base to explore San Diego. Pool was lovely. Room was well equipped, especially as i am disabled. Beds suprr comfy. Only downside is lack of a bar /restaurant hoeever Kimballs across the parking lot did nice if a little pricey food. However plenty of other places to eat close by. Thank you for a lovely stay
Rhiannon
Stayed 7 nights in Apr 2024
Response from Front Desk on 3 May 2024
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Far from the city/downtown or any well known parks. Very clean. Mexican Shuttle bus driver was very respectful and nice and looks presentable, sorry i forgot his name. Good thing is shuttle bus drives customers to nearby dining but receptionists don't mentioned it to every customers as per other clients heard it only from us when they saw us carrying in and out burgers. Saw also an older lady walking to buy food and mentioned it to her and she was surprised.
irwina anne
Stayed 2 nights in Apr 2024
Response from Front Desk on 4 May 2024
On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Thank you for completing the survey about your recent stay at our property. We are glad to know that you enjoyed your stay. We value your feedback and appreciate your business. We hope to have you back soon.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.