A short walk from Playa de Muro, Grupotel Natura Playa provides a terrace, a garden and a playground. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Located in Muro, Grupotel Natura Playa is near the beach. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Travelling with kids? Consider Hidropark, or check out an event or a game at Plaza de Toros. Visit our Muro travel guide
Playas de Muro, 5, Muro, Illes Balears, 7458
What's nearby
Playa de Muro
5 min walk - 0.4 km
Es Comú
5 min drive - 5.6 km
Alcúdia Beach
6 min drive - 4.6 km
Albufera Natural Park
19 min walk - 1.6 km
Platja dels Francesos
3 min drive - 2.5 km
Getting around
Petra Station
20 min drive
Palma de Mallorca (PMI)
67 min drive
Restaurants
Numa Beach
19 min walk
Tramuntana Restaurant
13 min walk
Can Pescador
10 min walk
Buffet Restaurant
20 min walk
Gelats Artesa Valls
15 min walk
About this property
Grupotel Natura Playa
Upscale family-friendly hotel near Playa de Muro
You can look forward to a terrace, a garden and a playground at Grupotel Natura Playa. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
2 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
Free self-parking
Buffet breakfast (surcharge), bike hire and smoke-free property
A lift, luggage storage and concierge services
Room features
All 120 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with satellite channels
Balconies, electric kettles and daily housekeeping
Awards and affiliations
Eco-certified property
This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 8 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
2 outdoor pools
Bicycle rentals
Children's club
Children's pool
Full-service spa
Gym
Indoor pool
Playground
Sauna
Steam room
Family friendly
2 outdoor pools
Children's club
Children's games
Children's pool
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Supervised activities for children
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Massage
Sauna
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Lift
Pool access ramp on site
Pool hoist on site
Portable shower seat
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Electric kettle
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 11.00 for adults and from EUR 8 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number H-2840
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Grupotel Natura Playa Hotel Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Playa De Muro
Apartamentos Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Hotel Muro
Frequently asked questions
Does Grupotel Natura Playa have a pool?
Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.
How much does it cost to stay at Grupotel Natura Playa?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Grupotel Natura Playa on 27 Mar 2026 start from NZ$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grupotel Natura Playa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grupotel Natura Playa?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Grupotel Natura Playa?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Grupotel Natura Playa?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Grupotel Natura Playa located?
This family-friendly Muro hotel is located near the beach, within 1 mi (2 km) of Albufera Natural Park and Playa de Muro. Alcúdia Beach is 2.3 mi (3.7 km) away.
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Reviews
Grupotel Natura Playa Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It's a great hotel, very family friendly, clean, with a great variety of food, which is very tasty. It has been a fourth time we spent our holidays in this hotel and are gladly recommending it for the families.
Friendly, german speaking staff. Near the beach without crossing a street. Nice for families with (young) children. Swimmingpool out- and inside. Bus stop not far away - Alcúdia, Palma, … good to reach with bus.
first time there were no towels on sunbeds at an early;hour so no need to rush down and secure 2 although we have never bothered to do this. pool area and gardens very clean and tidy staff very nice & friendley Would definately recomend to friends & family
We had a very good stay at this hotel, particularly as a family with children. There are nice kids’ pools and a sandy beach, making it ideal for little ones.
One downside was the noise level—our room faced a nearby hotel that hosted loud evening entertainment. The soundproofing could definitely be improved.
Breakfast offered a good variety of food, though the egg station often had a bit of a queue. Service in the restaurant was excellent, with staff constantly helping and cleaning non-stop. Room cleaning was also fast and done to a high standard.
The hotel’s location is fantastic—very close to the sea. As is often the case, there was some competition for sunbeds near the pool (especially for larger families), but it wasn’t too much of a hassle.
Overall, a great experience and a place we’d happily return to.
The rooms were so basic for the price we paid. No amenities what so ever… no hair dryer water bottle or even shampoos or conditioners.
Cleaning lady was rude… the food at the restaurant was horrible snd the lady cook very rude,
Front desk was freindly. Sylvia was very nice
Shiva
Stayed 9 nights in Jul 2024
8/10 Good
simon
16 Sept 2025
Liked: Cleanliness, staff & service, room comfort
Drømme Strand
Fantastisk placering lige på dejlig strand. Fint pool område. Gode parkeringsmuligheder. Både aftensmad og morgenmad var udemærket, selvom det bliver lidt ensformigt i løbet af ugen - gør det jo alle steder. På trods af at det er hotel med børn var der roligt, de aftener der var underholdning sluttede "larmen" 22.30. Super rent og pænt, lidt slidt men vi kommer gerne igen. Indkøb og gode restauranter i gå afstand.
Das wichtigste ist für uns, dass unsere Kids happy waren und ich kann sagen ja. Man könnte jetzt meckern auf hohem Niveau, Vielleicht brauchen die Zimmer in den nächsten 1-2 Jahren neue Ausstattung. insgesamt passt die Kombi mit toller Kindergerechter Pool-Landschaft und 1a Strand. Zudem sind die Angestellten sehr bemüht und durch die Bank nett! Ich möchte außerdem dem Animateur Rene hervorheben. normalerweise ist das mir nicht so wichtig und meine Kinds nutzen dass garnicht aber Rene war echt super und es hat spass gemacht, danke dafür!
Thomas
Stayed 4 nights in Jun 2025
8/10 Good
Yasin
28 May 2025
Liked: Staff & service, room comfort
Gutes Familien-Hotel für einen fairen Preis
Gutes Hotel für Familien (mit Kindern) direkt am Strand mit Supermarkt unmittelbar vor der Türe und sehr guter Bus-Anbindung. Viele Aktivitäten für Kinder (Spielplatz, Mini-Club) vorhanden.
Der Poolbereich ist sauber und gepflegt.
Das Zimmer ist renovierungsbedürftig und in die Jahre gekommen. Bei der Sauberkeit kann noch verbessert werden.
Das Frühstücksangebot ist groß. Allerdings könnte das Obst und Gemüse frischer sein.
Das Personal ist sehr freundlich und hilfsbereit.
Yasin
Stayed 7 nights in May 2025
6/10 Okay
Markus
23 Apr 2025
Liked: Cleanliness
Disliked: Staff & service
Das Grupotel Natura Playa ist insgesamt ein solides Hotel für Gäste, die während ihres Aufenthalts keine großen Aktivitäten im Hotel erwarten. Unser Zimmer war großzügig geschnitten und praktisch eingerichtet, mit separatem Schlafzimmer, Wohnzimmer und einer kleinen Kochnische, die wir allerdings nicht genutzt haben. Wir hatten einen seitlichen Meerblick – diese Zimmerkategorie kann sich sowohl auf der Nord- als auch auf der Südseite befinden, eine gezielte Auswahl ist jedoch nicht möglich. Gerade im Frühjahr wäre die Südseite mit Blick auf den Pool sicherlich angenehmer.
Das Hotel liegt direkt am Strand, was grundsätzlich ein Pluspunkt ist. Leider war dieser während unseres Aufenthalts auf weiter Strecke von Algen bedeckt, die unangenehm rochen – ein Aspekt, den man bedenken sollte.
Das Personal gibt sich bemüht und ist überwiegend freundlich. Allerdings wirkt der Service an der Rezeption gelegentlich unprofessionell und könnte optimiert werden.
Das Essen bietet in der Regel eine gute Auswahl und ist oft schmackhaft. Es gab jedoch auch Speisen, die qualitativ nicht überzeugt haben.
Manque les produits de toillettes dans la chambre. Ménage a approfondir dans les chambres un coup de rafraichissement des chambres est a prevoir
Personnel d accueil et du restaurant vraiment top
Traumhafter Urlaub direkt am Meer – wir kommen wieder!
Wir haben im April eine wundervolle Woche im Grupotel Natura Playa in Playa de Muro verbracht. Das Hotel hat uns in nahezu allen Punkten überzeugt: Die Lage ist unschlagbar – direkt am wunderschönen, feinsandigen Strand und trotzdem ruhig gelegen.
Das gesamte Personal war überaus freundlich, aufmerksam und stets hilfsbereit. Die Sauberkeit im gesamten Hotel – ob Zimmer, Restaurant oder Außenbereich – war hervorragend. Besonders hervorheben möchten wir das abwechslungsreiche und qualitativ hochwertige Buffet: Jeden Tag gab es neue Köstlichkeiten sowie eine tolle Auswahl an frischem Obst (u. a. verschiedene Melonensorten, Orangen, Papaya, Kiwi, Äpfel und Bananen).
Einziger kleiner Kritikpunkt: Die Preise für alkoholische Cocktails an der Hotelbar fanden wir etwas überzogen (z. B. 9,40 € für einen Mojito).
Leider wurden während unseres Aufenthalts die Strände von der Segelquallenplage ( stinkende Kadaver) und von Seegras aufgrund der Vorsaison noch nicht gereinigt – dafür kann das Hotel jedoch nichts, es hat unseren Urlaub aber auch nicht wesentlich getrübt.
Insgesamt ein top geführtes Hotel mit Wohlfühlgarantie – wir kommen sehr gerne wieder!
Das Buffet war abwechslungsreich (für eine Woche Aufenthalt). Das Fleisch war mittelmäßig. Eine große Dessert Auswahl.
Die Betten waren hart. Die Zimmer sauber und das Personal war immer freundlich.
Es gab nichts auszusetzen…ein wirklich schönes Hotel!
Leider wurden wir auf dem Parkplatz davor Opfer eines Taschendiebs…er wollte Geld gewechselt haben und dabei hat er die Scheine entwendet.
Der Fahrradverleih ist teuer und nicht besonders kooperativ.
Direkt zwischen Strand und Naturschutzgebiet gelegen.
Ruhige Lage. Viele Bademöglichkeiten (Meer, 4 Outdoor-Pools, 1 Indoor-Pool Sauna).
Reichhaltiges Angebot an Essen (auch viel für Veganer), das z.T. nach persönlichen Wünschen frisch zubereitet wird.
Große Zimmer mit Balkon.
El Sitio está muy bien, buena Piscina, buenas Habitaciones y acceso directo a la Playa, que es muy buena.
La pega es que los Horarios de las Comidas est adaptados a los Alemanes, la Cena es de 18:30 a 21h y los Animadores no saben Castellano, y no tratan de integrarte, mi hijo de 9 Años no pudo jugar a nada con ellos.
Todo muy bien. lo mejor la amabilidad del personal y la zona de la piscina. El desayuno me pareció muy bueno y la comida en el hotel tiene precios muy razonables
Angel
Stayed 7 nights in Aug 2024
10/10 Excellent
Thomas
13 Aug 2024
Liked: Cleanliness, staff & service, room comfort
Unsere Kinder waren begeistert!
Personal wirklich sehr nett und zuvorkommend.
Unsere Kinder waren begeistert. Das ist das was zählt.
Verbesserungsvorschlag zum Thema Essen:
Ein paar Sachen mehr für Kids zur Auswahl. Vielleicht Burger, Chicken Nuggets jeden Abend.
Pizza muss man nicht selbst machen, aber dann bitte einen besseren Lieferanten suchen. Die waren nicht so gut. Die Angebotene war wirklich grade so ok, also 4-.
Poollandschaft wirklich toll für Kids. Auch der Strand toll und Lage.