In-room safe, desk, soundproofing, free rollaway beds
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Reviews of Hotel Aksa

3 out of 5
Hotel Aksa
G-10, Shantaram House, Andheri Kurla Rd, Opp. Star Plus, Marol Naka, Mumbai, Maharashtra

Reviews

6.0
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

6.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Tulsi

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We did not receive the room we paid for. We were put in a very squashed room. We also were taken advantage of and missed our train because the person at reception confused us further to make his own commissions out of our queries. Because of this all of the services we paid for after leaving the hotel in Mumbai turned out to be a cost on us with no refund.
Stayed 1 night in Nov 2022

10/10 Excellent

Nuzhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent hotel Hotel staff receptionist very friendly & helpful
Stayed 2 nights in Dec 2017
Response from hotel manager on 6 Mar 2018
thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.Thank you again.

2/10 Terrible

Elabd, Egypt

Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad experience
Room is very small , not clean , not comfortable, very crouded area, not like photos, no facilites
Stayed 1 night in Oct 2017
Response from manager on 11 Dec 2017
thank you for your feedback and we are very sorry for your dissatisfaction.In future we will kindly pay attention towards the service.thank you

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Only there for 2 days, rooms safe and clean.
When we arrived we got moved the Aska International which was close by. Stay was good, rooms safe and clean :)
Stayed 2 nights in Aug 2017

8/10 Good

makarand, mp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel to stay in with small budget
excepting fro the small room size and absence of their own restaurant and veg menu all other facilties were very good with reasonable rates.
Stayed 1 night in Jun 2017

10/10 Excellent

Rahima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stay was a good stay. Internet was pretty good compared to most places in india. Beds are stiff but good. Local area is good.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The image on Internet is wow, but physical I regret. The breakfast is zero, nothing to tell u.

2/10 Terrible

Liselotte

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Loud and lots of noise
There is so mich noise, we couldn’t sleep at all…. A generator is placed next to the room and running all night. We checked in at 10:30 pm and tried to sleep at 3 pm we gave up and Went to the Airport and stayed there for 5 hours. Close to the Airport, bit not worth the money!!!! The staff was ok.
Stayed 1 night in Jan 2023

2/10 Terrible

Liselotte

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Book another place…
Bad beds….. so hard matress and could not sleep, due to massive noise from a generator….. Dirty
Stayed 1 night in Jan 2023

8/10 Good

Ann-Louise

Liked: Staff & service
Totally fine
Close to the airport and some small shops, lots of traffic outside, small room... totally ok for our purpose. The receptionguys slept on the floor but woke up when we did our very late check-in 5 in the morning (caused by a delayed flight and a crazy angry taxidriver who coudn't find the way). We got to the hotell late the next night as well because we were out partying and woke them up again. Sorry and thanks, hotel Aksa!
Stayed 2 nights in Dec 2017
Thank you for your feedback and we are very sorry for your dissatisfaction in you stay.In future we will pay kindly attention towards the service.thank you.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
We stayed overnight for an early flight. We booked a deluxe room. The room size was ok, but is was too dirty. They managed to get a band around the toilet stating that it had been sanitized. The problem is that they forgot to actually do so. The toilet had dry pee which could easily been removed if only the toiled had been cleaned with some water. My pillow had black stains, pink stains from lipstick, and orange-ish stains, possibly from food sauce. The peak of the stay was at the check out at 4 am, when a little mouse at the lobby passed running by me. Possibly it is just me overeacting, because the lobby atendant actually found that funny and laughed. Apart from the dirtyness, the location is great, within a 5 minute drive from the airport. However, this is a noisy area and you could hear people talking and tv from the neighbouring rooms. I would recommend spending a few more ruppees and staying somewhere else.
Stayed 1 night in Aug 2017

6/10 Okay

Passang, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was too small but the staff of this hotel was very gut, friendly and helpfull.
Stayed 1 night in Jul 2017

8/10 Good

Iveta

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Tobias, Heidrlberg

Liked: Staff & service, property conditions & facilities
Hotel OK aber laut und Mosquitos
Mein Zimmer hatte kein Fenster, nur im Bad Eingang kleines, dennoch hatte ich so viele Mosquitos im Raum, dass ich absolut nicht einschlafen konnte. Zum Flur sind Lüftungsschlitze in der Wand sodass es sehr laut und hellhörig ist. Ich war nur eine Nacht vor Abflug dort, die Lage zum Flughafen ist perfekt.