Business Hotels & Resorts in Much Birch from NZ$185

"Hotel and staff FANTASTIC!! But it is impossible to speak to a real person with hotels.com. I booked a wrong date in error so tried to get this changed. First of all i had to get past the chat bots then chat to a person (maybe) and was told the offline team would contact the hotel to change it. I was told then in an email I couldn’t have a refund but I never asked for one. I chatted to the bots again and was told the same re the offline team then I had an email to say the team couldn’t contact the hotel after several attempts. Apparently I couldn’t speak to the hotel myself it had to go through hotel.com. Arrgghh. What happened to good old fashioned telephone conversations with a REAL person. So, hotel staff amazing room lovely hotel great but failure to get my booking date changed a fiasco due to computer bots…..beware of digital ID it is just the start………"

"The hotel is ideally situated for the Wye Valley with great views. We had a great room which had plenty of space including a sofa, clean, great facilities and well serviced. The breakfast was really good with a great choice and the breakfast staff were really welcoming and friendly. Also the hotel had good quality pub food at a reasonable cost. We look forward to staying again."

"Good cofortable room Ideal for my needs"

"The staff were very friendly and professional and he location was perfect in the shelter of the Malvern Hills and with wonderful views"

"Lovely quiet place. Highly recommend. "

"Friendly and helpful staff. Good location with lovely views. The restaurant menu was excellent. I wish I could’ve stayed more nights to try more meals from the menu. "