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Reviews of Bush Bungalows at Sun City Resort

2.5 out of 5
Bush Bungalows at Sun City Resort
R556, Sun City Resort, Moses Kotane, North West

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 79 reviews" "
Rating 8 - Good. 27 out of 79 reviews" "
Rating 6 - Okay. 7 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 7 out of 79 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Avril

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

NOEL

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
A disgrace - old, run down, and dirty - what a shame: this place used to be quite decent but has been left to rot / highly recommend giving it a miss / the crocodiles have been “relocated” and the monkeys have been shot - doors are missing and/or don’t close, shower water doesn’t drain … I know it’s a third world country, but this place should be condemned
Stayed 1 night in Jan 2024
Response from Dodo on 8 Jan 2024
Dear NOEL,Thank you for the feedback and we would like to apologise where we fell short in creating lasting memories whilst staying with us. We will address the issues you made us aware of with Maintenance and Housekeeping team.Kind Regards,Dorah.

2/10 Terrible

Avril

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sun City overbooked so i was unable to go and stay at the bush bagalows, i then was accomodated at the cabanas, there was an unpleasant smell coming from shower drainage i endured my stay in that room as i didnt want to move again, was disappointed as my grandkids couldn't spend quality time with me as the room was to small. Would like to go again, hopefully Sun City will make that happen with no glitches and i can spend quality time with my grandchildren
Stayed 1 night in Dec 2023
Response from Dee on 8 Jan 2024
Dear Avril,Thank you for sharing your experience with us. We appreciate hearing from our guests and will have housekeeping to attendant to the smell.Kind Regards ,Dorah

10/10 Excellent

Themba

Stayed 2 nights in Dec 2023
Response from Dee on 8 Jan 2024
Dear Themba,Thank you for taking time to share your constructive review on Hotels.com.Kind Regards Dorah

8/10 Good

Clifford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very traditional good cleaning staff could of had a close reception area and shop.
Stayed 4 nights in Sep 2023
Response from Malebo on 14 Sept 2023
Good afternoon CliffordThank you for the feedback on your recent stay with us

6/10 Okay

Cindy

Travelled with partner
Liked: Staff & service
Quiet, peaceful accommodation best suited for adults. Placed away from the other very busy hotels at the resort However the bungalows are beginning to show their age. They feel dated. Some maintenance issues ,broken fixings in room.
Stayed 2 nights in Aug 2023
Response from Dee on 21 Aug 2023
Dear Cindy,Thank you for taking time to give us feedback, we will be addressing your concerns with Maintenance Team.Kind Regards,Dorah

10/10 Excellent

Simphiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Dee on 20 Jun 2023
Dear Simphiwe,Thank you for your positive feedback.Kind Regards,Dorah

10/10 Excellent

Keshia

Stayed 3 nights in Apr 2023
Response from Dee on 20 Jun 2023
Dear Keshia,Thank you for taking time to share your experience with us. We sincerely look forward to your next visit with us.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most enjoyable stay.
Stayed 2 nights in Apr 2023
Response from Malebo Khosana on 18 Apr 2023
Good morningThank you for the feedback, we are glad you enjoyed your stay with us

10/10 Excellent

CHRISTEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the accommodation - will definitely return.
Stayed 2 nights in Apr 2023
Response from Malebo Khosana on 11 Apr 2023
Good morning ChristelThank you for the feedback, we are glad you to hear from you

6/10 Okay

Pabatso

Stayed 2 nights in Mar 2023
Response from Dodo on 27 Apr 2023
Dear Pabatso,Thank you for taking time to give us feedback.Kind Regards,Dorah

4/10 Poor

Gerrit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
In dire need of maintenance
Stayed 2 nights in Feb 2023
Response from Dodo on 11 Feb 2023
Dear GerritThank you for the feedback and we would like to apologise where we felt short in creating everlasting memories whilst staying with us.Maintenance noted your feedback and looking into fixing.Kind Regards,Dorah

10/10 Excellent

Brehar

Stayed 3 nights in Jan 2023
Response from Dee on 3 Feb 2023
Dear BreharThank you for rating us.Kind Regards,Dorah

4/10 Poor

Elmarie

Stayed 1 night in Jan 2023
Response from Dodo on 19 Mar 2023
Dear Elmarie,Thank you for taking time to give us feedback. We are sorry that we did not meet your expectations.Kind Regards,Dorah

8/10 Good

Rachelle

Travelled with family
Liked: Cleanliness, staff & service
Loved the spaciousness of the rooms, both dedroom and bathroom. Only dissappointment, when to visit the crocodile feeding, was told, no more crocodiles.
Response from Malebo on 15 Jan 2023
Thank you for the feedback. Unfortunately yes the crocdile farm has closed down, sorry for the disappointment

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bush bungalows are comfortable and quite spacious with a huge bathroom, nice and private, about 1km from the main Sun City resort, where check in/out is (at Cabanas hotel) where buffet breakfast is served. Breakfast is excellent, but at busy times queues are long and slow to get a table. Having our own car was really useful, but shuttle buses run regularly for those without. Overall a memorable stay in quirky accomodation
Stayed 2 nights in Jan 2023
Response from Dee on 3 Feb 2023
Dear Charles,Thank you for your positive feedback.Kind RegardsDorah.

10/10 Excellent

Wanganaho

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in
Response from Dodo on 13 Jan 2023
Dear Wanganaho,Thank you for taking time to share your constructive review on Expedia .comKind Regards,Dorah

8/10 Good

Bushy

Liked: Property conditions & facilities
Like: fanily friendly environment within reach of many of the Sun City attractions and activites. Sun City was generally a blast! Dislike: Sense of insecurity around the Bush Bangalow parking lot, cleaniness around parking lot
Response from Dee on 23 Dec 2022
Dear Bushy Thank you for taking time to share your constructive review on Expedia.com.Kind Regards,Dorah

8/10 Good

Alin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Dee on 8 Jan 2024
Dear Alin,We always appreciate hearing from customers as we are committed to everlasting memories.Kind Regards,Dorah

8/10 Good

Kristofer

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The bungalows are unique, clean, and quiet. I had a hard time getting hold of the concierge to get a shuttle to the rest of Sun City and ended up walking during my time there (I could get a shuttle back). During my stay there, the breakfast is actually in Cabanas.
Response from Dodo on 8 Dec 2022
Dear Kristofer We appreciate you taking time to share your feedback with us which we will address with the Concierge team.Kind Regards,Dorah

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the bush bungalows. Quiet and away from the hustle and bustle of sun city, but with the feeling of being in the bush. One definitely needs a car to get to most places in Sun City! Check in is at the Cabanas, and they gave us the option of staying there! Rooms at the bush Bungalows are huge as are the bathrooms! A fridge and coffee maker is also available in each room! Breakfast at the Cabanas the following morning was superb. Would definitely stay there again
Stayed 1 night in Oct 2022
Response from Dodo on 14 Oct 2022
Dear Ingrid,We always appreciate hearing from the customers, as we are committed to creating everlasting memories.Kind Regards,Dorah.

4/10 Poor

Christopher du

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bish Bungalows are undergoing renovations. We were put in the cabanas instead. We were not informed of the change to reservation. Air conditioner was broken. Room was small and seriously overpriced.
Stayed 2 nights in Sep 2022
Response from Dodo on 14 Oct 2022
Dear Christopher du,Maintenance Team noted your feedback and looking into fixing. We appreciate your feedback.Kind Regards,Dorah

10/10 Excellent

Zinhle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Schalk

Stayed 2 nights in May 2022

4/10 Poor

Pierre

Stayed 1 night in May 2022
Response from Dee on 8 Jan 2024
Dear Pierre,Thank you for your taking time to share your experience with us.Kind Regards,Dorah

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set apart from the main complex, so a bit more private
Stayed 3 nights in Apr 2022

10/10 Excellent

Fannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Jacky

Travelled with partner
Liked: Amenities
Unfortunately when we arrived at 4pm our room was still a mess and did not have electricity, however the staff at the Cabanas who assisted with our check in were very friendly and helpful and made a plan to help us out which we greatly appreciated
Stayed 3 nights in Jan 2022

2/10 Terrible

KWABENA

Travelled with group
Disliked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Nomsa

Stayed 3 nights in Feb 2020
Response from Dee on 8 Jan 2024
Thank you for taking time to share your positive feedback with us.Kind Regards,Dorah

8/10 Good

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
I called in advance to request if early checking was possible I was told no problem and I could check in at 12:00. I had also requested if something special could be done for my boyfriend as it was his birthday as well as our one year anniversary again I was told no problem, yet nothing was done. if I had known I would have organised something and gone in prior to him myself. Over all the room was clean, Bed was a bit uncomfortable And there was no plug for the bath. We had a relaxed day Regards Liza
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bush Bungalow
Bush Bungalow was nice, but a long way from centre. Bungalows are very close together and noise at night when people are coming back from their evening out, was disturbed at all hours of the night.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Sun Cabanas on 16 Mar 2020
Dear Guest Thanks for Good comments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Got to have a proper African experience everything was amazing we only had a little trouble with the shuttle buses
Stayed 5 nights in Jan 2020
Response from Sun Cabanas on 16 Mar 2020
Dear Guest Thanks for feedback, we appreciate your comments

10/10 Excellent

Frik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice. Just feel it was totally over priced for the type of accomodation as it was far from everything.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and shuttle service
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great shower! Friendly staff helping at check in.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Downside. We had to catch a taxi to go to our complementary breakfast. The king size bed was rock hard. We had a issue with the shower ( which was resolved fast). Upside. Beautiful looking room with all the modern features.
Stayed 2 nights in Oct 2019
Response from Odi on 8 Nov 2019
Dear Guest, Thank you very much for you wonderful review and also for bringing the transport issues to the fore . We will address the transport issue with Transport Manager

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities
No television coverage (weak signal on tv) and when phoning the front desk nobody available...
Stayed 2 nights in Sep 2019
Response from Odi on 8 Nov 2019
Dear Jan, We are bitterly sorry to hear of the challenge you experienced with the TV and the lack of response from Front Desk, we will definitely address both issues to avoid reoccurrence

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Shame the onsite restaurant wasn't open for breakfast as we were looking forward to the view on the crocodile enclosure.
Stayed 2 nights in Aug 2019
Response from odi on 25 Aug 2019
Dear Guest, We trust that you enjoyed your stay at the Bush Bungalow . We have decided to allow our guests to have full breakfast at the Cabanas Palm Terrace after numerous complaints regarding the previous breakfast offering .

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying in the African bush bungalows,quiet location,rooms had everything we needed,friendly helpful receptioness.Boardwalk could do with some repairs.Would definity would stay again.
Stayed 1 night in Jul 2019
Response from Odi on 10 Aug 2019
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest at Bush Bungalow

8/10 Good

Jo, IOM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but clean. Good price compared to other places around. We used it as a base for Pilanesberg. Free shuttles within sun city so which was good. If you go expecting luxury you’ll be disappointed, but we were happy with it. Felt authentic. Probably needs a bit of a refurb. Breakfast was included (though for some reason we had to go to the cascades hotel for it this time,! But it was nice). Would definitely stay there again.
Stayed 2 nights in Jun 2019
Response from Odi on 10 Aug 2019
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel

8/10 Good

Leo, 6720 Montagu Western Cape

Travelled with partner
Liked: Staff & service, amenities
+ Crocodile-show. Shop. Parking close to activities. _Noise in the evening and night from the gravelroad alongside the bungalows.
Stayed 3 nights in May 2019

6/10 Okay

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Avoid number 9
We were in hut 9..terrible right on the dirt road that all the game trucks use to park at night and leave at sun up in the morning. The dust was unbelievable couldn't sit outside in the evening. We are talking 30 to 40 vehicles. The room and the location was good for Sun City and game park but they really should never use number 9 hut.
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The cabins were exceptionally clean and the bed top notch guaranteeing a peaceful night sleep location not great as you have to take a shuttle to main hotel and they very slow to come when you call them
Stayed 1 night in May 2019

6/10 Okay

magdalene

Disliked: Cleanliness, property conditions & facilities, room comfort
Place is not good it smells
Stayed 3 nights in Apr 2019
Response from Odi on 21 Apr 2019
Dear Magdalene, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the cleanliness and orderliness of the resort.
Stayed 1 night in Feb 2019
Response from Odi on 6 Mar 2019
Dear Traveler. Thank you for your review and for choosing our chalets. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest at Bush Bungalows.

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints great place to stay
All good, no complaints
Stayed 3 nights in Feb 2019
Response from Odi on 6 Mar 2019
Dear Gareth, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertising - Zero Stars not 5 Stars
When we saw the room we realized it’s not a 5 star resort, as advertised, so left and got upgraded to the Cascades which is 5 star
Stayed 1 night in Feb 2019
Response from Odi on 18 Feb 2019
Dear Peter, Please be advised we have not listed Bush Bungalow and note that this property isn’t graded at all. The only score is the review score which is not grading related.