Aerial view

Reviews of Hotel La Residence du Voyageur

2 out of 5
Hotel La Residence du Voyageur
847 Sherbrooke St. East, Montreal, QC

Reviews

5.2
Rating 10 - Excellent. 45 out of 389 reviews" "
Rating 8 - Good. 59 out of 389 reviews" "
Rating 6 - Okay. 80 out of 389 reviews" "
Rating 4 - Poor. 78 out of 389 reviews" "
Rating 2 - Terrible. 127 out of 389 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
We couldn't do the check in
Stayed 1 night in Nov 2023
Response from Tom on 14 Nov 2023
Hi Gabariela,Please note our check in time is from 3PM to 12AM, we are manage to contact you but it does not work.Best regards,Hotel la residence du voyageur

4/10 Poor

Tracy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was fine. The overall cleanliness of the hotel and my room was poor.
Stayed 1 night in Oct 2023

2/10 Terrible

Gordon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is NOTHING to like about this hotel. Staff inconsiderate and less than human. We along with a large Spanish family with small children and babies were forced to wait outside in frigid temperatures before this 'person' would allow us to enter the hotel at the time of his choosing. Then the room was dirty and cold with a portable heater that did not work. I have stayed in 3rd world places that were far superior in cleanliness and amenities.... at least they had soap and toilet paper....NEVER enter this place again.... should be pulled from the Expedia site.... this hotel tarnishes your reputation...... AMEN!
Stayed 1 night in Nov 2023

4/10 Poor

Amin

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

6/10 Okay

Heather

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I walked here in daylight but wouldn't do so at night. Very convenient for Uber. Didn't have a VISA so had to pay cash for a deposit... Wouldn't take a MasterCard? Room had no amenities other than a TV (including no coffee/tea). Also.... No shower curtain? So the floor gets wet and only a bottle of 3-in-1. It was a good price but didn't hit the mark for me
Stayed 2 nights in Oct 2023

6/10 Okay

Brittany

Stayed 3 nights in Oct 2023

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The room I reserved was supposed to be a standard with two beds but I end up getting a standard room with one bed and trò thin foldable foam to sleep on the floor
Stayed 1 night in Sep 2023
Response from Tom on 24 Sept 2023
Hi Heather,You reserved it for 2 people, but ending up coming 5 people. We provides you 3 extra pillows, sheets et quilts without any extra charge. Please provide the exact number of people for your next reservation.Best regards,Hotel la residence du voyageur.

8/10 Good

thomas

Liked: Cleanliness, staff & service
Don't reserve in summer thinking air conditioning will help. This place sucks for AC. No air circulating, impossible to sleep at night.
Stayed 2 nights in Sep 2023

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

Steve

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was a place to sleep.
Stayed 3 nights in Aug 2023

4/10 Poor

Selom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was pretty dirty and in bad condition. Beds were falling apart and they put buckets underneath to prop it up. Ac was handing out of the window with duck tape. Recommend to stay elsewhere.
Stayed 3 nights in Jun 2023
Response from Thoams on 26 Jul 2023
Thank you for your feedbacks, we are working hard on it!

4/10 Poor

Desire

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
Stayed 2 nights in Jun 2023

8/10 Good

Yuliana

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
It not a fancy place but is clean and comfortable if you’re looking just to sleep. It have all the necessary
Stayed 2 nights in May 2023

2/10 Terrible

Mohamed

Disliked: Property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Lee-Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and quiet place.
Stayed 1 night in Apr 2023

4/10 Poor

Chinthaka Sampath Ranasinghe

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old place. WiFi didn’t work. Only Street parking . I paid 175CAD For nothing.
Stayed 1 night in Apr 2023

10/10 Excellent

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Bedroom was warm, and so was the shower water. The bedroom had cable tv. The staff was impeccable. The downside is the internet is a bit slow. Also a more thorough cleaning would be better.
Stayed 2 nights in Apr 2023

8/10 Good

Derek, Ottawa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good budget hotel
Stayed 3 nights in Apr 2023

10/10 Excellent

Lee-Van

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place nice staff.

6/10 Okay

Janet

Travelled with family
Liked: Staff & service
The entire room smells smoke
Stayed 2 nights in Apr 2023

4/10 Poor

Tristan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Alexander

Travelled with group
Stayed 1 night in Feb 2023

10/10 Excellent

Lee-Van

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice and peacefull break.
Response from Victor on 26 Jan 2023
Thanks, check your card 1363.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Wonderful
Stayed 3 nights in Dec 2022

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed an affordable room for a short trip in Montreal, somewhere to shower and sleep well. It's exactly what I got, along with courteous interactions with the staff. It's obviously not a luxury hotel but that's not what I wanted/needed. The owner also helped me the next day when I lost my phone charger there. Thank

4/10 Poor

Rasheda

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not properly maintained. It was not cleaned properly, it seemed that the bed sheets were not changed after the previous occupant left. The carpet had a foul odor and there was a mouse in our room. I would not recommend. I did like that the host were very welcoming and helpful.

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, the owner gave 3 choices as to which room I wanted and I chose the one with balcony for no extra cost. They even had great recommendations for restaurants and convenience stores. The Ubers were able to find the location very easily. All in all of you don't mind the tiny bathroom you'll enjoy your time here.

6/10 Okay

REETU

Disliked: Staff & service, property conditions & facilities
Staff needs to be a little friendly to customers.
Stayed 1 night in Nov 2022

4/10 Poor

Nadia

Stayed 1 night in Nov 2022

6/10 Okay

Lori

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The view from our balcony was beautiful. You could see the whole city.
Stayed 3 nights in Sep 2022

10/10 Excellent

Yan

Stayed 1 night in Sep 2022

10/10 Excellent

Boyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property owner is very nice. I was shocked at how friendly they are. A quite and cozy place.
Stayed 1 night in Sep 2022

6/10 Okay

Kenneth

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Alexander

Stayed 2 nights in Sep 2022

2/10 Terrible

A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty the bed the blanket was dirty with big stains the smell of the room is very bad😕😕
Stayed 1 night in Sep 2022

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs & Substandard Conditions
I don’t recommend this hotel to anyone- it’s not worth your health and safety. I had read the mixed reviews but once you see it in person, it’s unbelievable. I tried to cancel it and get my money back but hotel.com said they couldn’t and that I had to deal with the management. We were moved to another room but then I found a bedbug- that was it for me. I was refunded most of my money and this was because I demanded it and the manager on duty at the time confirmed it with hotel.com- I appreciated his honesty.
Stayed 2 nights in Aug 2022

8/10 Good

Zongyou

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view outside
Stayed 2 nights in Aug 2022

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights. Convenient location. Walking distance to the subway. Staff here was very hospitable and there for every need of mine. Thank you so much.
Stayed 2 nights in Aug 2022

2/10 Terrible

Robel

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Netting
Stayed 1 night in Aug 2022

4/10 Poor

Christian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Polite staff, cleanliness a problem.
Stayed 2 nights in Jul 2022

4/10 Poor

Richard

Disliked: Amenities, property conditions & facilities
Tough to get a good night sleep with all the noise. You can practically hear everything thats happening o the hallway and rooms bext door.
Stayed 3 nights in Jul 2022

10/10 Excellent

Tavish

Stayed 3 nights in Jul 2022

8/10 Good

Ryan, Saint Paul

Stayed 1 night in Jun 2022

2/10 Terrible

April

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were only using this hotel for sleeping/showering as our aunt and uncle live a few blocks away. I’m very glad that’s all we used it for. When we got into the room we noticed it was very small and very dirty. There was soap scum on the shower and sink, the window air conditioner was duct taped up, the curtain was falling off of the rod, the sheets and floor were dirty (our baby’s toy fell under the bed and it was so full of dirt and dust!), and everything was run down. It smelled like smoke in the room and in the halls and one of the floors smelled like cat pee. Our bathroom door couldn’t even shut all the way and latch and one double bed seemed to have the mattress and the other seemed to have the box spring! Some examples of our “lovely” stay is when we opened the door to our hotel room we saw a half drunken water bottle on the bed and some sandals under the table. There was a “community” mens body wash in the shower for every guest to use for their stay (that’s what they consider complementary toiletries apparently) and that was it. We borrowed the baby cot and it was a nightmare to assemble. The metal rails kept breaking out of where it should’ve been attached but it wasn’t. We paid $12 for the stay for it. If you have a baby in a stroller just know that there are about 5 steps into the building and you have to carry the stroller up them. The only silver lining was that the Asian gentleman at the desk was super nice.
Stayed 4 nights in Jun 2022

2/10 Terrible

Hernando

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the property is very old and lack upgrades. cleanness is one of the big missing attributes
Stayed 3 nights in May 2022

4/10 Poor

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

spencer

Stayed 3 nights in May 2022

4/10 Poor

Mengru

Stayed 4 nights in May 2022

2/10 Terrible

Caroline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Keith

Stayed 1 night in Apr 2022