Private beach nearby, white sand, beach massages, beach bar
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Reviews of SeaGarden Beach Resort - All Inclusive

3.5 out of 5
SeaGarden Beach Resort - All Inclusive
8 Kent Avenue, Montego Bay, Saint James

Reviews

7.4

Good

Rating 10 - Excellent. 750 out of 2172 reviews" "
Rating 8 - Good. 620 out of 2172 reviews" "
Rating 6 - Okay. 364 out of 2172 reviews" "
Rating 4 - Poor. 206 out of 2172 reviews" "
Rating 2 - Terrible. 232 out of 2172 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Shelly-Ann

Liked: Cleanliness, staff & service
It was good
Stayed 2 nights in May 2024

8/10 Good

Anthony

Liked: Cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

Petra Gerlinde

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

4/10 Poor

STEPHEN, Montego Bay

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Zahra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Dean, Manson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long lines for any food, Pool bar was far superior to beach bar
Stayed 2 nights in May 2024

10/10 Excellent

Delphene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Great
Stayed 5 nights in May 2024

8/10 Good

Brittney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good! Staff was very nice and accommodating. Property is nice & clean but can use some renovations here and there. They did have an elevator so that was nice not having to hike up 8 flights ! Food was ok, as a native I’d give the food a 3/5. Dinner was better than lunch and had way more options but still could be better. Beautiful beach access and close to airport so it was very convenient. I would stay here again!
Stayed 1 night in May 2024

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is very clean. We had a little hiccup at check in. With the room for 3 not available as requested. I even called the day before to confirm this request. I was told that there would be a room available. A extra bed was added to the room eventually.to fix the issue which was ok. The shower head needed replacement, I was still able to shower. The food selection was good. I will still return to the facility in the future,
Stayed 1 night in May 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and relaxing
Stayed 3 nights in May 2024

10/10 Excellent

Milady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

YVONNE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is less than 10 mins from the airport. The male staff were friendly HOWEVER, THE FEMALE STAFF WERE RUDE! Mostly all of them had an attitude, which is sad. It ruins it for the other women. Check-in was horrid b/c the hotel has NO A/C it was very uncomfortable to sit around for hours while the mosquitos ate you up. The only place that had AC was at the closed in Front desk where you check in & rooms (They do not have seats where you can sit & wait for a room). Evenings are VERY LOUD b/c the locals park in front of the HOTEL at night & play music til 4am. So, if you have an ocean view delux room this is what you're going to get but you do have the best views from the balcony. They had jerk chicken & pork, rice, and potatoes every day in the main restaurant. The Italian restaurant is only open on certain days & you have to make reservations def. worth it. The beach is small but it has different sections which was great. Never stood at the pool bc it was dirty. The one gift shop they have is so expensive we just walked into town and spent our money there. Overall, I did enjoy my stay after the few bumps in the beginning.
Stayed 6 nights in May 2024

8/10 Good

Preston

Travelled with partner
great price and stay for its location. Shower was cold WiFi was trash in the rooms. But food was amazing beach was perfect staff was ok overall worth staying again
Stayed 5 nights in May 2024

2/10 Terrible

SHAWAN

Disliked: Property conditions & facilities
Pictures are fake
Stayed 1 night in May 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the sea from the Ocean View room options
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
A 1
Stayed 1 night in May 2024

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was warm and welcoming. Central location.
Stayed 1 night in May 2024

6/10 Okay

Ruby

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we checked in and got to our room, there were no towels or wash cloths. I had to use Whatsapp to connect with the front desk. They did bring some towels. The phone in my room didn't work. Overall, the dining staff were friendly especially Lisa and Lindon who works in the Wine Bar. Overall, the property is very outdated and needs a lot of work.
Stayed 2 nights in May 2024

6/10 Okay

Jeanette

Liked: Cleanliness
Disliked: Amenities
First solo trip ever! The property has a real island feel to it. Corridors are open to the elements. The exterior where the ocean is, is gorgeous. It does look like the pic. It's why I chose it. Might be described as dated but that's part of the charm to me. My room was spotless and super comfy. AC hit every time. The knob on the shower fell off. I put it back and it was fine. The drain was clogged. I had to shower quickly or it would overflow. The door did not have a chain on it which I did not like but I still felt safe and never had a problem. The women appeared angry all the time. Everywhere! Don't expect service with a smile most times. The men were respectful during my stay. A couple of men outside the property might hit on you but they're harmless. If you're 420-friendly no need to worry. All you have to do is ask. It's everywhere! They don't offer much in terms of excursions. They do offer a 3-hour shopping trip to some areas around the island with Devon for $25. Best time I had! Please tip him well. He is worth every penny. The food offered is typical in the Caribbean. The menu is terribly limited. Typical breakfast in the main dining area would include Salt fish, Callaloo/Caggage, Porridge, Yams, Sweet potato, and corned beef. I'm P.R. so no stranger to these meals. Whatever I had was good. They do offer French toast/Pancakes, and BYO omelet. Alcohol is the WORST! Don't bother unless you're drinking Rum Punch the entire time. Overall, It was a good time!
Stayed 4 nights in May 2024

8/10 Good

Elfego

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good except around de area to dirty outside the hotel
Stayed 7 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Yanet

Liked: Cleanliness, staff & service
The hotel was clean, the staff was friendly and alwas helpfull, the food was really good.
Stayed 3 nights in May 2024

10/10 Excellent

christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our vacation it was lovely and the food was great too.family friendly
Stayed 2 nights in May 2024

10/10 Excellent

Nidhi Gujral

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that the Resort was so close to the beach. The staff was very friendly and courteous esp the Dining room staff - Angie, Marven, Would have preferred more Menu options. And if there was AC in the dining areas, thank you Nidhi
Stayed 5 nights in May 2024

10/10 Excellent

Angel, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Caja, Bronx

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the private beach, food options, talking with other guests, proximity to public beach and other areas of interest, old fashioned feeling with a modernized touch. My television did not work properly and the internet option is unsafe a d impractical, a beautiful resort offering substandard wifi is a disappointment. I would like to see improvement in the area of communication between staff for a better outcome for guests. Overall, I would definitely recommend SeaGarden Resort and plan to return soon.
Stayed 3 nights in May 2024

6/10 Okay

sheilla

Liked: Cleanliness
Nice property. There's no AC in the dinning area or the lobby. Food is ok.
Stayed 3 nights in May 2024

2/10 Terrible

orain

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing foods is garbage property need attention
Stayed 1 night in May 2024

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service
The resort itself is smaller than others we have travelled to. There were some renovations going on and a fair bit of space that was unused. It wasn't a busy time of year, so the engagement in the entertainment might have been a bit lower than at other times. Though the staff were excellent. They went above and beyond when my son was stung by a jellyfish on an excursion, but mostly when we experienced significant problems due to Expedia itself. When looking for a stay in Jamaica I had simply typed in Jamaica when asked where I would like to travel to. Apparently that set the default airport to Kingston. I then searched for resorts and booked at SeaGarden in Montego Bay. When it came to booking flights then, the only flights were to Kingston. It was only once we flew to our destination we realized how far Kingston was from the resort and there was no way to get there other than take a very expensive, 3 hour cab ride to the resort. There were so many other problems caused by this and so much stress and anxiety added to our travel. This is to say, be careful! Expedia apparently sees no problem in offering resorts for all inclusive packages that are no where near the airport you are forced to select first. Not knowing the country you are traveling to, how big it is, how many airports there are, and what shuttles the resort might provide, we were at the mercy of Expedia to offer appropriate packages. Apparently they do no such thing and then blame the customer for the mistake.
Stayed 7 nights in May 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2024

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at 2 resorts while in Jamacia and although they were two different price points (sandals Montego bay) the Seagarden had the most Jamaica feel to it!! The food was great, beach location was amazing. We did have to wait an hour and a half to check in to our room but we just made sure to have our swimsuts on and ready so that we could hit the beach bar and swim in the meantime! Overall a FANTASTIC experience:)
Stayed 2 nights in May 2024

2/10 Terrible

Ramel Clyde

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I gave this property an overall 1 star because I was asked to move from my 1st floor room to the 4th floor with no elevator after having drinks at 10:30 pm I complained to the front desk and they moved me to the 3rd floor with no balcony I complained again to the front desk and was then moved into a room on the second floor day 1. I asked if my room could be decorated for my fiancé birthday before we headed out for an excursion so the staff knew that we would be off the property for a few hours it was then my Versace sunglasses were stolen out of the case in my book bag a report to the front desk was made and I was told they were gonna review the issue and nothing happened I’m more disappointed that they were looking through my belongings because my sunglasses were in a case inside of my bag not out laying around waiting to be stolen
Stayed 7 nights in May 2024

8/10 Good

Kimberly

Liked: Property conditions & facilities
Overall stay was good. The staff was accommodating in celebrating a birthday.
Stayed 3 nights in Apr 2024

2/10 Terrible

Adam

Travelled with partner
Disliked: Staff & service
Check in was a disaster. We arrived past 6pm, spent forever at the check in counter despite no line (was she stoned or just excruciatingly slow?). Once we finally arrived at the room, we had one towel (yes, precisely one towel - no face towels, etc.), we had no soap, no shampoo, no conditioner, and no toilet paper. With no staff in sight, I managed to find a janitorial closet and scavenge some toilet paper myself. The soap was sourced from an errant waiter who seemed surprised to see another human. Given the above, we weren’t sure whether the bed was made, so we asked at the front desk and were told someone would come up. Nobody ever showed. So we took our chances on the bed and resolved to take a thorough shower the next morning. Food wasn’t great, but our expectations were low in that category to begin with, although it would have been nice to experience at least one redeeming factor. No such luck. Oh well, will definitely avoid this place down the line.
Stayed 1 night in May 2024

8/10 Good

Karen, Parlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was at hotel by 845am check in was3pm didnt get in rm until after 9pm then i ask for a blanket and extra pillows got then 2 days later on a 3 days stay
Stayed 3 nights in May 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

LOIS MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the Sea Gardens hotel was awesome, The staff went above and beyond to make sure that we were comfortable. I would go back to the garden. Anytime, And I would gladly recommend sea Garden to anyone thanks again.
Stayed 4 nights in May 2024

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful with very vibrant colors. I loved how the beach area had a few segregated areas for privacy. The food was nice and fresh as well. I will be back.
Stayed 1 night in May 2024

4/10 Poor

Kristen

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Angela

Stayed 4 nights in May 2024

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Served the same food daily. ONE dinning option. So staff were aggressive and rude. The resort is in the path of the airport so while on the beach you constantly have fuel fumes. For a four star resort it functions like a one star.
Stayed 5 nights in May 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, food selections daily was very good. My experience with most of the staff was very good. Just a bad experience by burger hut with a staff, her attitude was very nasty. But overall its a beautiful well kept property.
Stayed 4 nights in May 2024

2/10 Terrible

Noah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the worst place I have ever stayed, I left after one day. Please save your money and go somewhere else.
Stayed 4 nights in Mar 2024

8/10 Good

Oneiliea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute
Stayed 3 nights in May 2024

10/10 Excellent

Sonia

Liked: Property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Alfred., Diego Martin

Liked: Staff & service, property conditions & facilities
Very good value for money and entertainment is a bonus
Stayed 1 night in May 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Freddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the beach was right across the property, and the beach was well maintained the equipment needs repairs. The bell man (Delroy) was amazing after carrying our bags up 3 flights he noticed my wife found it difficulty to walk up he went back down and found us a room on a lower floor. the man cooking the eggs at breakfast always had a frown and kept looking at the tip basket very unfriendly.
Stayed 5 nights in Apr 2024

8/10 Good

Lydia

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful beach location and great staff and service. Room huge but a little dated.
Stayed 11 nights in Apr 2024