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"This was an absolute gem of a hotel. We really enjoyed our stay and words cannot convey adequately how fabulous everything was. From arrival on day 1 when the reception checked in our bags early so we could explore, to the final ride to the airport in a luxury Rolls Royce it was superb. I felt we paid a very reasonable rate for the room. The room was spacious and luxury. The tub amazing and the welcome prosecco a lovely touch. The view of the square was beautiful day and night. Glazing is good so we were not disturbed by the night time festivities on the square. Breakfast was substantial, tasty and plentiful. I would highly recommend this hotel. "

"Extremely well presented and exquisitely decorated comfortable property, there was nothing we didn't like. Staff were extremely attentive and polite nothing was too much trouble. "

"Rooms and hotel were very clean. Staff was excellent. "

"Lovely rooms both bedrooms and reception dining areas. Location ideal for both the Old Town and Jewish Quarter."

"Difficult thermostat - with no temperature settings"

"It was a lovely beautiful hotel.very comfy beds and Pillows .water could be warmer for the shower ,because it was in the centre of town and I am a tourist in Krakow I found it difficult using tram to get there but the tram or bus stops at the hotel ,if anyone using tram it’s number 5 and bus 125 gets you to the hotel from krakow glowny,can’t really comment on breakfast as did not eat there but had drinks there and the staff and receptionist are very helpful ,they even booked me a taxi very early morning .overall lovely hotel and stay."

"Clean tidy rooms, excellent and friendly staff"

"Location, location! On the edge of popular market square, loaded with restaurants and historical sites. Cabs and bus transportation a few yards away. Special mention to breakfast room staff. Natalya and her coworker (sorry I did not catch her name)were on top of everything every minute, and I thoroughly enjoyed chatting with Natalya every morning while she buzzed around the room replenishing food, removing dishes and performing general cleaning. Housekeeping should also be mentioned. Everything was spotless, and it was a pleasure to have daily cleaning in the room, as this practice has been diminished at many hotels. I did notice that most guests were my age or older, and wonder if Rezydent Hotel is classified as a "pensioners" hotel, not that it matters. Like me, I assume other guests were attracted by bargain rates."

"The breakfast at the hotel is not bad but compared with everywhere else we ate, was overpriced. After the first day of breakfast at the hotel, we found lots of amazing bakeries nearby at much better value. We loved having the complementary tea and coffee in the hotel lobby which was a comfortable place to relax between excursions. The hotel bar was great, good value and excellent service. "