COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of ibis Krakow Stare Miasto

Photo gallery

Interior entrance
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
UNESCO Sustainable Property

ibis Krakow Stare Miasto

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSt. Mary's Basilica15 min walk
    Popular LocationMain Market Square16 min walk
    Popular LocationHoly Trinity Church19 min walk
    AirportKrakow (KRK-John Paul II - Balice)29 min drive

Choose dates to view prices

Family Room, Multiple Beds (Standard)

4.9/5 guest room rating
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Premium Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room

4.9/5 guest room rating
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed

4.5/5 guest room rating
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

Krakow

Located in Krakow, ibis Krakow Stare Miasto is in the city centre and near a train station. National Museum and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Krakow Barbican and St. Mary's Basilica. Looking to enjoy an event or a match while in town? See what's going on at Tauron Arena Kraków. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.
Popular Location

What's nearby

  • Krakow Barbican - 9 min walk
  • 5th Military Hospital - 14 min walk
  • St. Mary's Basilica - 15 min walk
  • Main Market Square - 16 min walk
  • Holy Trinity Church - 19 min walk

Getting around

  • Krakow Glowny Station - 8 min walk
  • Krakow (KRK-John Paul II - Balice) - 26 min drive

Restaurants

  • Ibis Kitchen — 1 min walk
  • La stazione - 6 min walk
  • Jarema - 7 min walk
  • Miąższ - 8 min walk
  • Glonojad - 8 min walk

About this property

ibis Krakow Stare Miasto

Family-friendly Krakow hotel in Krakow City Centre, walk to Krakow Barbican
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All rooms are soundproofed and offer free WiFi and free bottled water. LCD TVs come with satellite channels, and other amenities that guests will find include hairdryers and safes.
Ibis Krakow Stare Miasto offers 135 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 49 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: PLN 35 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Polish

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 28 December 2020 to 17 January 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 20 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: PLN 35 per person (approximately)
  • Self-parking fee: PLN 49 per day
  • Pet fee: PLN 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

ibis Krakow Stare Miasto
ibis Stare Miasto
ibis Stare Miasto Hotel
ibis Stare Miasto Hotel Krakow
Krakow ibis
ibis Krakow Stare Miasto Hotel
ibis Krakow Stare Miasto Hotel
ibis Krakow Stare Miasto Krakow
ibis Krakow Stare Miasto Hotel Krakow

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 210 out of 505 reviews
5 - Excellent 42%
Rating 4 - Good. 242 out of 505 reviews
4 - Good 48%
Rating 3 - Okay. 46 out of 505 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 505 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 505 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bardzo miła obsługa, zawsze jestem w pełni usatysfakcjonowany polecam ten hotel
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm welcome, plus...
A warm welcome, even late at night. Fast check-in, friendly staff and excellent food!
Stayed 2 nights in Aug 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I contacted them to cancel my reservation because of covid. They advertised they were reimbursing people, so i filled out their forms. They never got back to me or refunded me and clearly they did not cancel the reservation.
Stayed 1 night in Jun 2020

4/5 Good

Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
February in Krakow
Hotel is very modern, location is excellent, right next to train station and big shopping mall, 5 minute walk to Old Town, a beautiful district of Krakow. Price is very good.
Stayed 1 night in Feb 2020