Mitcham Hotels, Melbourne

"Excellent facilities, professional service, and convenient location."

"Just terrible cleanliness and poor conditions "

"Great location, comfortable budget stay, friendly helpful staff."

"Its always nice. "

"I was not aware of an airport shuttle."

"Amazing stay, home away from home. Would definitely recommend and will be returning the next time I visit Melbourne "

"Good hotel, comfortable, awesome staff but something was missing to give this top marks. Maybe the decor? I can’t pinpoint it"

"Where do I start. Hotel is in the middle of UNi area catering to overseas students. It’s hard to walk the local area…slow walkers with faces in phones…100s of them. Room….2nd floor…a lever supplied to open windows…when opened cooking smells flowed in…plus the noise from air conditioners deafening. Even with windows closed. Apartment had little natural light. Very odd blinds on windows that were terrible to operate. Kitchen layout bizzare…microwave at floor level…along with room safe. China and cutlery at floor level. Hot water in shower terrible and low pressure. Oddly the light switches for lounge area were by front door only…middle of night trying to turn on if needed impossible. Doors on kitchen cabinets and bedroom almost impossible to open. Have reviewed many properties over the years…never one negative. But this property was totally weird. Almost needed a torch in daytime…so dark. Staff were wonderful."

"Chaotic check-in due to a party of entitled seniors arriving at the same time. They kept interrupting my check-in and the receptionist kept stopping to answer their questions. Breakfast was meant to be included and at check in was told it was only to find it want on my booking. The receptionist argued with me that it wasn’t included only giving way when I found my email. Next morning it again wasn’t marked as included. TV in the room wouldn’t turn on but was fixed fast. All in all disappointing. "