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We haven’t ever had an issue with cleanliness until this time. The bathroom was disgusting. There was hair on the shower walls and hair all over the comforter.
Davie
Stayed 1 night in May 2024
10/10 Excellent
yan xiang
3 May 2024
Liked: Amenities
The room is clean and tidy, the front desk is very friendly and the price is reasonable.
Das Personal war freundlich und zuvorkommend und der Preis ist auch ok. Der Baderaum ist speziell die Toilette ist zu nieder. Große Menschen haben Schwierigkeiten aufzustehen.
Maid service did not fill the empty toilet paper holder. No spare roll in the room. Fitness center was always locked when a sign said open 6 am to 10 pm.
Extremely disrespectful and rude staff experienced from level of GM to Head House keeper. The general manager "Linda" is racist and denied service based on the color of my skin. I will never recommend this hotel to anyone nor stay there again myself.
Andrew
Stayed 1 night in Feb 2024
Response from Libby on 4 Mar 2024
I have been married to a man of color for 27 yrs so I'm hardly racist. We had the police department check the room you vacated and found evidence of the substance I discussed with you. You did not abide by the rules of our establishment. Anyone, regardless of color, is asked to leave under these circumstances.
I liked the friendly, easy check in. The room satisfied our needs. The price was less than comparable facilities. The breakfast was as if we were still in the pandemic. But it was okay.
the place was just great! the sign identifying the driveway entrance was dark which was bad thing! The front doors did not say office or similar markings toward parking area, markings on doors were on side doors! Staff were extremely professional and helpful both checking in and after departure
The staff is friendly and goes out of their way to accommodate guests - e.g. we had to leave early, and the breakfast and coffee was out and available. They arranged for a Lyft for as as we requested.
The Wi-Fi was out most of the entire time I was there. Unfortunately. They kept trying to fix it but that never happened
John
Stayed 1 night in Jan 2024
8/10 Good
Eric
Business traveller
14 Jan 2024
Liked: Cleanliness, staff & service
Nice hotel with Bar
Superb service. Great location with easy access to the airport. Room was not built for noise reduction. Plenty of talking and TV noise could be heard all adjacent rooms. Difficult to sleep. The Still Room bar was an added bonus connected to hotel.