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"Comfy bed. Very expensive menu. Nice pool. Hot tub could be warmer when charging £15 PP PH overall lovely though"

"Beautiful hotel . Room excellent and clean . The staff were so helpful and friendly .The breakfast and evening dinner were lovely lots of choice . The setting of the hotel was stunning as was the view from our room "

"Lovely breakfast , public lounge areas &dinner"

"The location is the winner - people definitely visit to stay in a truly incredible part of the country. This is our second trip in less than a year, and unfortunately Portavadie is looking very tired indeed. I was quite shocked at the lack of cleanliness in common areas (corridor outside our room was gritty with random bits of dirt, and the leisure centre’s changing rooms were grimy and thick with cobwebs!) Customer service felt really indifferent and quite bare-minimum. I truly think our expectations are low in this regard, we’re very self sufficient and don’t expect any special treatment! However, there was just something quite ‘off’ and I think staff in the restaurant and leisure centre could massively benefit from proper customer service training. This is an incredible destination and coming here should feel really special. Unfortunately I think there’s some fundamental details that need some care and attention from management. "

"This is a wee gem of an Hotel …. Everything from start to finish was just perfect …. The Staff, The Room, the food …all brilliant …washed down with some excellent music from Mic ! Thank you for a wonderful stay ! "

"Fabulous "

"This was advertised as 3.75 miles from where I needed to be and after payment showed where it actually is! 3.75 miles across the water and a 4.5 hour road trip! Hotels.com declined to refund me. No doubt the hotel is lovely but the location description from hotels.com is atrocious."

"Overall we enjoyed our stay very much. The room was spacious, pretty well furnished and clean. Dinner and breakfast was not exceptional but OK. However the biggest pluses were the tranquil location overlooking Loch Feochan and the staff. From arrival to departure every member of staff we encountered was friendly, helpful, knowledgeable and professional. Tom needs to be singled out for being exceptionally helpful when we discovered a tyre puncture on departure. He helped us to source and arrange for a replacement and fix. despite missing our lunch appointment, the hotel is hardly a bad place to spend an extra 90mins. Very highly recommended."

"Lovely breakfast and dinner"