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"Large, modern, clean room. Great breakfast choice and very tasty. Staff very efficient and friendly. The hotel couldn't be more central."

"Unfortunately there was a problem with their kitchen and consequently no hot food was available. The “English Breakfast” was also cold and in fact a Continental Breakfast would have been a better description. That said, the room rate was extremely reasonable and the staff were excellent - providing both recommendations for dinner on the evening of arrival and then at breakfast, providing an itinerary of recommended stops for our journey up to Fort William."

"Great location. My room was spotless. The food was good and the Staff were friendly & helpful. I'd be very happy to stay here again."

"The room was spacious & clean, the breakfast was good, however the bathroom smelled terrible (like urine), and there was no cabinet, shelving or counter top to store any bathroom toiletries. "

"Overall we enjoyed our stay very much. The room was spacious, pretty well furnished and clean. Dinner and breakfast was not exceptional but OK. However the biggest pluses were the tranquil location overlooking Loch Feochan and the staff. From arrival to departure every member of staff we encountered was friendly, helpful, knowledgeable and professional. Tom needs to be singled out for being exceptionally helpful when we discovered a tyre puncture on departure. He helped us to source and arrange for a replacement and fix. despite missing our lunch appointment, the hotel is hardly a bad place to spend an extra 90mins. Very highly recommended."

"Hi. Good location for the ferry. Thought id booked breakfast in with my stay to be told i had to pay for it. No paperwork on checkin so nice n easy. Really old hotel, my room was the attic, cold n wied smell. Heater provided but i couldnt work out how to use it but only there 1 night n bed fabulously comfy so very cold when out of bed. Didnt want to complain for only 1 night but im 100% sure the manager would have sorted it out, he was really nice n so were his staff. Great position to see Holy Loch n ferry across the water is very frequent n just outside Dunoon so all in all a great home from home as im just 1.5 hours away but think a cars best to see around n about Dunoon yo appreciate the scenery n landscape n parking at the hotel was fine. Will take a hell of a lot of money to bring the hotel to modern standards decor wise. Might be back 1 day but Thank u for your care and attention whilst i stayed overnight "

"My room, as with the parts of the hotel I visited, is in need of refurbishment - fresh paint, new carpets etc - but everything was clean. No comment on either breakfast, bar or restaurant because I did not use any of them. Good for a one night stay and so convenient for Oban station."

"Delicious breakfast, friendly staff and comfortable room. "

"The water in the shower was tepid at best. Apparently they had the boilers replaced recently, they told us, but the shower was poor. Kettle had a massive dent in it. The replaced kettle only worked when placed on the electricity supply at just the right angle. All the furniture in the room was cheap and tacky faux oak laminate where the oak was peeling off. An electricity cable was taped to the walls up the stairs. Basically you have to wonder why they bother to keep the hotel going. It’s in need of huge refurbishment and gives off the opinion of why are they continuing to bother offering accommodation. Very surprised it’s on the Hotels.com listing of venues to sleep. If I was Hotels.com I’d remove it as it damages their reputation. "