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"The traditional style room is large and very charming. As were the staff, who were all extremely friendly and helpful. We would love to especially shout out the shuttle bus driver who offered to take us to the station even though it was past the scheduled hours"

"Relax "

"The Hoshino Group always serves delicious meals, so I am always satisfied. The view here was beautiful and I was very satisfied."

"The rooms are small for our family of 4, so I decided to book another room. They are so nice to put our rooms on the same floor even if it is a last minute additional room booking. The breakfast is really good and healthy. The area is close to the bridge where you can see the beautiful Mt Fuji unless it is cloudy. There’s bike rental close to the hotel and you can bike in the area esp to the bridge. My family enjoyed our stay in the hotel. "

"Well planned room, excellent service, great amenities and fantastic location. "

"It was very traditional and rooms were spacious. Onsen was great and rooftop viewing and foot spa was a noce touch. Breakfast Buffet was fantastic. Staff were helpful and kind."

"Very charming hotel with amazing views of Fuji and the lake! The staff was amazing and helpful and many were able to speak English. Very unique experience-definitely recommend!"

"Clean with everything promised "

"Great view"