85 Treaty Trail, Millbrook First Nation Reserve, NS
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for taking the time to provide your feedback. We look forward to serving you again.
6/10 Okay
Anna
20 May 2024
Liked: Staff & service
Was hoping to use the pool more. Too many kids. Breakfast was ok. Toaster didnt work. Staff were friendly and courteous. Had to ask front desk for do not disturb for the door so maid wouldnt walk in on us. Noisy in hallways and walls very thin. Room was clean.
Anna
Stayed 3 nights in May 2024
Response from FD on 20 May 2024
Thank you for choosing to stay with us during your recent visit. Your satisfaction is of the utmost importance to us, and we value your feedback as it helps us improve our services for our guests.We apologize for any inconvenience you may have experienced during your time with us. Our team works diligently to ensure that all our guests have a seamless and pleasant experience, and we regret falling short of your expectations on this occasion.We hope to have the pleasure of serving you again soon.
6/10 Okay
Persa
Travelled with partner
19 May 2024
Liked: Cleanliness, staff & service
No comment
Persa
Stayed 2 nights in May 2024
Response from Super 8 By Wyndham Truro on 19 May 2024
Thank you for taking the time to rate your recent stay.
10/10 Excellent
paul
Travelled with partner
12 May 2024
Liked: Amenities
Great location and staff
paul
Stayed 1 night in May 2024
Response from Super 8 By Wyndham Truro on 13 May 2024
Thank you for taking the time to provide feedback on your recent stay with us. We hope to see you soon again
8/10 Good
Paula
Travelled with family
9 May 2024
Clean and comfortable
Paula
Stayed 1 night in May 2024
Response from FD on 10 May 2024
Thankyou for your feedback. We hope to see you soon.
Front desk staff was very kind ! Breakfast was great! Free parking was great. The facility has live-in tennants that linger around. The hallways, carpet, elevator are DIRTY. The rooms were pretty clean. Much cleaner than the hallways ! Pool area was not too clean but the waterslide was great!
Julie
Stayed 2 nights in May 2024
Response from FD on 10 May 2024
Thank you for taking the time to provide feedback, and we sincerely apologize for any inconvenience caused. Your input is invaluable to us, and we're committed to making improvements based on your suggestions. We hope to see you soon.
8/10 Good
Colin
Business traveller
9 May 2024
Liked: Staff & service
Disliked: Amenities
It was meh, but the price was ok.
Colin
Stayed 1 night in May 2024
Response from FD on 9 May 2024
Thankyou for your feedback. We sincerely apologise for any inconvenience experienced; we'll strive to enhance your experience next time.
I was expecting more from Super 8 Wyndham, The hôtel is in desperate need of a face lift. The location of the hotel is in the Hearth of Nova Scotia and always busy.
Eric
Stayed 1 night in May 2024
Response from FD on 8 May 2024
Thankyou for the feedback.Your insights are invaluable to us as we continuously strive to improve and enhance our offerings. We'd like to extend our sincerest apologies for any inconvenience or disappointment you may have experienced.
10/10 Excellent
Heather
29 Apr 2024
Clean , friendly staff and nice room
Heather
Stayed 1 night in Apr 2024
Response from Lovepreet on 30 Apr 2024
Thankyou for your feedback.We hope to see you soon.
8/10 Good
Kayla
28 Apr 2024
Kayla
Stayed 1 night in Apr 2024
Response from Super 8 By Wyndham Truro on 19 May 2024
No gym facility on property, rooms are very old. Damage deposit is $250. I’m not trying to complain but the room doesn’t even have anything worth that much. I paid just about $500 for two nights. Way too over priced but what it’s worth.
Shera
Stayed 2 nights in Apr 2024
Response from FD on 22 Apr 2024
Hello Shera,We value your feedback and apologize for any inconvenience, we'll ensure your next stay exceeds expectations.
Everything was pretty average for the hotel. The staff were very nice. It was a bit loud but we were there for a cheerleading competition, so that was expected. The breakfast was terrible though.
Samantha
Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Hello Samantha,We appreciate your feedback.We apologize for any inconvenience and assure you we'll strive for excellence next time
10/10 Excellent
Melinda
Travelled with family and small children
20 Apr 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
The room wasnt the cleanest
Melinda
Stayed 2 nights in Apr 2024
Response from Super 8 by Wyndham Truro on 20 Apr 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the cleanliness issue you encountered during your stay.
6/10 Okay
Joy
20 Apr 2024
Joy
Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Thankyou for you feedback. We look forward to seeing you again.
8/10 Good
ray
15 Apr 2024
ray
Stayed 1 night in Apr 2024
Response from Super 8 By Wyndham Truro on 5 May 2024
Thank you for rating your stay! We hope to see you again soon.
It’s was fine for our one night need but it’s old and rundown
Alissa
Stayed 1 night in Apr 2024
Response from Super 8 By Wyndham Truro on 8 Apr 2024
Thank you for your feedback.
8/10 Good
Lin
Travelled with family, Travelled with family and small children
5 Apr 2024
Pleasant staff members.
Lin
Stayed 1 night in Mar 2024
Response from Super 8 By Wyndham Truro on 8 Apr 2024
Thank you for your feedback.
6/10 Okay
Faye ...Arnold
31 Mar 2024
Faye ...Arnold
Stayed 1 night in Mar 2024
Response from Super 8 By Wyndham Truro on 20 Apr 2024
Thank you for the feedback.
10/10 Excellent
Alexis
Travelled with family and small children
29 Mar 2024
Liked: Staff & service, amenities
Staff was incredible and very friendly! Towels are super small and given sparingly. Breakfast menu was a bit obscure, heavily protein based though so great for athletes!
Alexis
Stayed 1 night in Mar 2024
Response from Rose R. on 2 Apr 2024
Thank you for your kind words about our staff and for sharing your feedback. We appreciate your input.
Everything was great however I noticed on the morning of checking out that there was a huge stain on the mattress. It looked like a blood stain and went down over the side of the mattress. I was really grossed out about it. Not sure if I would stay there again if these types of things are being hidden.
Kathy
Stayed 1 night in Mar 2024
Response from Rose R. on 2 Apr 2024
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience. Rest assured, we take this matter seriously and will address it immediately. This falls below our usual standard, and we appreciate your feedback to help us improve.
Thankyou for staying with us, We hope to see you soon.
8/10 Good
Amanda
24 Mar 2024
Liked: Staff & service
Amanda
Stayed 1 night in Mar 2024
Response from Aditi K. on 25 Mar 2024
Hello Amanda ,Thank you for sharing your stay experience with us . Looking forward to welcome you back with another satisfying stay with us .Regards,Aditi K.
Love the hot tub, breakfast and fresh baked cookies.
Darlene
Stayed 1 night in Mar 2024
Response from Aditi K . on 25 Mar 2024
Hello Darlene ,We are delighted that your stay met your expectations .Looking forward to welcome you again with another wonderful stay in the future . Thank You Aditi K .
10/10 Excellent
Rita
Travelled with partner
24 Mar 2024
Liked: Cleanliness, staff & service
Staff were very pleasant and helpful. Great location. Clean rooms.
Rita
Stayed 1 night in Mar 2024
Response from Aditi K. on 25 Mar 2024
Hello Rita , We are happy to learn that you had a great stay at Super 8 by Wyndham Truro , NS . Ensuring a peaceful environment for our guests is our topmost priority , and we look forward to welcome you back with another satisfying stay .Regards,Aditi K .
Good hotel mint pool and slide if you got kids this is the hotel foe you
Jordan
Stayed 1 night in Mar 2024
Response from Rose R. on 18 Mar 2024
Thank you for your positive feedback! We're glad to hear you enjoyed our pool and slide. We look forward to welcoming you and your family back again soon.
Dear Julie, thanks for the feedback, we appreciate it.
4/10 Poor
Heidi
Travelled with family and small children
11 Mar 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Our floors were filthy, and our safe appeared to be used as a trash can from a previous stay- both food and garbage inside. Brown drippings of some sort in the mini fridge and a not so pleasant odor. The pool was great, but the breakfast was cold, pancakes came out undercooked with batter raw in the middle. Will not be back for the price we paid, only positive was the pool
Heidi
Stayed 1 night in Mar 2024
Response from Rose R. on 12 Mar 2024
We sincerely apologize for the issues you faced during your stay. Your experience does not align with our usual standards, and we're truly sorry for any inconvenience caused. We appreciate your positive note about the pool. Your feedback is crucial, and if ever have the chance to host you again, we hope to welcome you for a much-improved stay.
Kids loved the pool and waterslide. Staff were great!
Amanda
Stayed 1 night in Mar 2024
Response from Rose R. on 12 Mar 2024
We're delighted to hear that the kids loved the pool and waterslide! It's wonderful to know that our staff contributed to your positive experience. Thank you for your kind words, and we look forward to welcoming you and your family back for more enjoyable moments.
There was a smell in the room, maybe from the carpet. The area around the pool wasn't clean- alot of hairs and things around. However, my 5 year old enjoyed the water slide and the depth of the water.
The rooms were fine. The beds were not the greatest but also not the worse. The bathrooms were not well kept.The door sung into the bathroom and when open it almost hit the toilet. Strange layout. The room definitley needed a paint job. I don't think we would stay here again as a family.
Bonnie
Stayed 1 night in Feb 2024
Response from Hotel Management on 8 Feb 2024
We appreciate you taking the time to provide feedback on your recent stay. We're truly sorry to hear about the aspects of your experience that didn't meet your expectations. Your feedback is invaluable to us, and we're committed to addressing the issues you encountered to improve our service for all guests, including yourself. Should you reconsider staying with us in the future, we would be grateful for the opportunity to exceed your expectations.
I was comfortable and content with my stay at Super 8. It had everything I needed.
The only small thing i thought could have been better was the fact that it was snowing outside so i brought in a lot of water which a mat at the door would have been a good idea for that but there wasn't one.
Megan
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Feb 2024
We're delighted to hear that you had a comfortable and content stay with us at Super 8 by Wyndham Truro. Thank you for your feedback, and we look forward to welcoming you back in the future.
6/10 Okay
Melanie
Travelled with family and small children, Travelled with partner