Room, 2 Queen Beds, Non Smoking

Reviews of Super 8 by Wyndham Truro NS

2 out of 5
Super 8 by Wyndham Truro NS
85 Treaty Trail, Millbrook First Nation Reserve, NS

Reviews

8.2

Very good

Rating 10 - Excellent. 367 out of 1002 reviews" "
Rating 8 - Good. 405 out of 1002 reviews" "
Rating 6 - Okay. 142 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was exceptional.
Stayed 1 night in May 2024
Response from Super 8 By Wyndham Truro on 25 May 2024
Thank you for the wonderful rating and lovely words about our exceptional front desk staff. We look forward to serving you again soon.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find.
Stayed 1 night in May 2024
Response from Rose R. on 24 May 2024
Thank you for taking the time to provide your feedback. We look forward to serving you again.

6/10 Okay

Anna

Liked: Staff & service
Was hoping to use the pool more. Too many kids. Breakfast was ok. Toaster didnt work. Staff were friendly and courteous. Had to ask front desk for do not disturb for the door so maid wouldnt walk in on us. Noisy in hallways and walls very thin. Room was clean.
Stayed 3 nights in May 2024
Response from FD on 20 May 2024
Thank you for choosing to stay with us during your recent visit. Your satisfaction is of the utmost importance to us, and we value your feedback as it helps us improve our services for our guests.We apologize for any inconvenience you may have experienced during your time with us. Our team works diligently to ensure that all our guests have a seamless and pleasant experience, and we regret falling short of your expectations on this occasion.We hope to have the pleasure of serving you again soon.

6/10 Okay

Persa

Travelled with partner
Liked: Cleanliness, staff & service
No comment
Stayed 2 nights in May 2024
Response from Super 8 By Wyndham Truro on 19 May 2024
Thank you for taking the time to rate your recent stay.

10/10 Excellent

paul

Travelled with partner
Liked: Amenities
Great location and staff
Stayed 1 night in May 2024
Response from Super 8 By Wyndham Truro on 13 May 2024
Thank you for taking the time to provide feedback on your recent stay with us. We hope to see you soon again

8/10 Good

Paula

Travelled with family
Clean and comfortable
Stayed 1 night in May 2024
Response from FD on 10 May 2024
Thankyou for your feedback. We hope to see you soon.

6/10 Okay

Julie

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Front desk staff was very kind ! Breakfast was great! Free parking was great. The facility has live-in tennants that linger around. The hallways, carpet, elevator are DIRTY. The rooms were pretty clean. Much cleaner than the hallways ! Pool area was not too clean but the waterslide was great!
Stayed 2 nights in May 2024
Response from FD on 10 May 2024
Thank you for taking the time to provide feedback, and we sincerely apologize for any inconvenience caused. Your input is invaluable to us, and we're committed to making improvements based on your suggestions. We hope to see you soon.

8/10 Good

Colin

Business traveller
Liked: Staff & service
Disliked: Amenities
It was meh, but the price was ok.
Stayed 1 night in May 2024
Response from FD on 9 May 2024
Thankyou for your feedback. We sincerely apologise for any inconvenience experienced; we'll strive to enhance your experience next time.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was satisfactory for my needs
Stayed 3 nights in May 2024
Response from FD on 8 May 2024
Thankyou for your feedback. We hope to see you soon again

10/10 Excellent

Wade

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and professional
Stayed 1 night in May 2024
Response from FD on 8 May 2024
Thankyou for your feedback. We are glad you liked your stay. We hope to see you soon again.

6/10 Okay

Eric, Dartmouth

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I was expecting more from Super 8 Wyndham, The hôtel is in desperate need of a face lift. The location of the hotel is in the Hearth of Nova Scotia and always busy.
Stayed 1 night in May 2024
Response from FD on 8 May 2024
Thankyou for the feedback.Your insights are invaluable to us as we continuously strive to improve and enhance our offerings. We'd like to extend our sincerest apologies for any inconvenience or disappointment you may have experienced.

10/10 Excellent

Heather

Clean , friendly staff and nice room
Stayed 1 night in Apr 2024
Response from Lovepreet on 30 Apr 2024
Thankyou for your feedback.We hope to see you soon.

8/10 Good

Kayla

Stayed 1 night in Apr 2024
Response from Super 8 By Wyndham Truro on 19 May 2024
Thank you for your feedback, much appreciated.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024
Response from FD on 29 Apr 2024
Thankyou for your feedback.We hope to see you soon again

8/10 Good

angela

Travelled with family and small children
Liked: Cleanliness, staff & service
Its ok, definitely could use some upgrades and a better area for breakfast and more variety
Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Hello Angela.We're delighted you liked your stay! Your feedback is invaluable, and we'll certainly try and do better for your next stay with us.

4/10 Poor

Shera

Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No gym facility on property, rooms are very old. Damage deposit is $250. I’m not trying to complain but the room doesn’t even have anything worth that much. I paid just about $500 for two nights. Way too over priced but what it’s worth.
Stayed 2 nights in Apr 2024
Response from FD on 22 Apr 2024
Hello Shera,We value your feedback and apologize for any inconvenience, we'll ensure your next stay exceeds expectations.

4/10 Poor

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty average for the hotel. The staff were very nice. It was a bit loud but we were there for a cheerleading competition, so that was expected. The breakfast was terrible though.
Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Hello Samantha,We appreciate your feedback.We apologize for any inconvenience and assure you we'll strive for excellence next time

10/10 Excellent

Melinda

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The room wasnt the cleanest
Stayed 2 nights in Apr 2024
Response from Super 8 by Wyndham Truro on 20 Apr 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the cleanliness issue you encountered during your stay.

6/10 Okay

Joy

Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Thankyou for you feedback. We look forward to seeing you again.

8/10 Good

ray

Stayed 1 night in Apr 2024
Response from Super 8 By Wyndham Truro on 5 May 2024
Thank you for rating your stay! We hope to see you again soon.

8/10 Good

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to get a sleep in. Also really nice water slide.
Stayed 1 night in Apr 2024
Response from TC on 8 Apr 2024
Hello Patrick,We are glad to hear you enjoyed your stay with us.We hope to see you soon

6/10 Okay

Alissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was fine for our one night need but it’s old and rundown
Stayed 1 night in Apr 2024
Response from Super 8 By Wyndham Truro on 8 Apr 2024
Thank you for your feedback.

8/10 Good

Lin

Travelled with family, Travelled with family and small children
Pleasant staff members.
Stayed 1 night in Mar 2024
Response from Super 8 By Wyndham Truro on 8 Apr 2024
Thank you for your feedback.

6/10 Okay

Faye ...Arnold

Stayed 1 night in Mar 2024
Response from Super 8 By Wyndham Truro on 20 Apr 2024
Thank you for the feedback.

10/10 Excellent

Alexis

Travelled with family and small children
Liked: Staff & service, amenities
Staff was incredible and very friendly! Towels are super small and given sparingly. Breakfast menu was a bit obscure, heavily protein based though so great for athletes!
Stayed 1 night in Mar 2024
Response from Rose R. on 2 Apr 2024
Thank you for your kind words about our staff and for sharing your feedback. We appreciate your input.

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great however I noticed on the morning of checking out that there was a huge stain on the mattress. It looked like a blood stain and went down over the side of the mattress. I was really grossed out about it. Not sure if I would stay there again if these types of things are being hidden.
Stayed 1 night in Mar 2024
Response from Rose R. on 2 Apr 2024
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience. Rest assured, we take this matter seriously and will address it immediately. This falls below our usual standard, and we appreciate your feedback to help us improve.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dated but clean. The bed was very comfortable. Staff is very friendly.
Stayed 1 night in Mar 2024
Response from TC on 27 Mar 2024
Hello Thankyou for the feedback. We are glad that you enjoyed your stay. We hope to see you again.

10/10 Excellent

Gordon, Charlos Cove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before we like the convenience of the breakfast & the friendly staff
Stayed 1 night in Mar 2024
Response from TC on 27 Mar 2024
Thankyou for staying with us. We are glad you liked you stay.Hope to see you again soon.

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wifey and I went for a night, decent rate, clean, very friendly and accommodating staff :)
Stayed 1 night in Mar 2024
Response from Jassi. on 24 Mar 2024
Thank You, We appreciate your feedback.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from TC on 25 Mar 2024
Thankyou for staying with us, We hope to see you soon.

8/10 Good

Amanda

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Aditi K. on 25 Mar 2024
Hello Amanda ,Thank you for sharing your stay experience with us . Looking forward to welcome you back with another satisfying stay with us .Regards,Aditi K.

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hot tub, breakfast and fresh baked cookies.
Stayed 1 night in Mar 2024
Response from Aditi K . on 25 Mar 2024
Hello Darlene ,We are delighted that your stay met your expectations .Looking forward to welcome you again with another wonderful stay in the future . Thank You Aditi K .

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service
Staff were very pleasant and helpful. Great location. Clean rooms.
Stayed 1 night in Mar 2024
Response from Aditi K. on 25 Mar 2024
Hello Rita , We are happy to learn that you had a great stay at Super 8 by Wyndham Truro , NS . Ensuring a peaceful environment for our guests is our topmost priority , and we look forward to welcome you back with another satisfying stay .Regards,Aditi K .

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aditi K . on 25 Mar 2024
Hello Terry,Thank you for taking the time to share your recent stay experience with us . We appreciate it .Regards,Aditi K.

8/10 Good

marissa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Over all stay was pretty great
Response from TC on 19 Mar 2024
We are glad to hear that you liked your stay.Thankyou for staying with us. We hope to see you again.

6/10 Okay

Jason

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Rose R. on 19 Mar 2024
Thank you for your feedback.

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel mint pool and slide if you got kids this is the hotel foe you
Stayed 1 night in Mar 2024
Response from Rose R. on 18 Mar 2024
Thank you for your positive feedback! We're glad to hear you enjoyed our pool and slide. We look forward to welcoming you and your family back again soon.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Rose R. on 18 Mar 2024
Thanks for the feedback!

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close and convenient
Stayed 1 night in Mar 2024
Response from Andy. K on 17 Mar 2024
Dear Julie, thanks for the feedback, we appreciate it.

4/10 Poor

Heidi

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Our floors were filthy, and our safe appeared to be used as a trash can from a previous stay- both food and garbage inside. Brown drippings of some sort in the mini fridge and a not so pleasant odor. The pool was great, but the breakfast was cold, pancakes came out undercooked with batter raw in the middle. Will not be back for the price we paid, only positive was the pool
Stayed 1 night in Mar 2024
Response from Rose R. on 12 Mar 2024
We sincerely apologize for the issues you faced during your stay. Your experience does not align with our usual standards, and we're truly sorry for any inconvenience caused. We appreciate your positive note about the pool. Your feedback is crucial, and if ever have the chance to host you again, we hope to welcome you for a much-improved stay.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved the pool and waterslide. Staff were great!
Stayed 1 night in Mar 2024
Response from Rose R. on 12 Mar 2024
We're delighted to hear that the kids loved the pool and waterslide! It's wonderful to know that our staff contributed to your positive experience. Thank you for your kind words, and we look forward to welcoming you and your family back for more enjoyable moments.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We experienced an alert of an active shooter in the area during our stay. We felt very safe and secure here. Cudos to the staff here!
Stayed 1 night in Mar 2024
Response from Jassi. on 10 Mar 2024
Hello Melissa, Thank you for feedback.

4/10 Poor

A.

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Andy. K on 29 Feb 2024
Dear Guest, thanks for the rating, we appreciate the feedback.

8/10 Good

SHAMIKA, Halifax

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay.
Stayed 1 night in Feb 2024
Response from Andy. K on 27 Feb 2024
Dear Shamika, thank you for the awesome review and rating. we appreciate all the feedback and we hope to see you soon.

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Andy. K on 18 Feb 2024
Dear Guest, thanks for the awesome rating. we appreciate it.

6/10 Okay

Bonnie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a smell in the room, maybe from the carpet. The area around the pool wasn't clean- alot of hairs and things around. However, my 5 year old enjoyed the water slide and the depth of the water. The rooms were fine. The beds were not the greatest but also not the worse. The bathrooms were not well kept.The door sung into the bathroom and when open it almost hit the toilet. Strange layout. The room definitley needed a paint job. I don't think we would stay here again as a family.
Stayed 1 night in Feb 2024
Response from Hotel Management on 8 Feb 2024
We appreciate you taking the time to provide feedback on your recent stay. We're truly sorry to hear about the aspects of your experience that didn't meet your expectations. Your feedback is invaluable to us, and we're committed to addressing the issues you encountered to improve our service for all guests, including yourself. Should you reconsider staying with us in the future, we would be grateful for the opportunity to exceed your expectations.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super welcoming and helpful. Room was quiet and large w 2 queen beds
Stayed 1 night in Feb 2024
Response from Andy. K on 8 Feb 2024
Dear Linda, thanks for taking the time to leave us a review and a rating. we appreciate all the feedback.

8/10 Good

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Door mats for wet shoes/boots
I was comfortable and content with my stay at Super 8. It had everything I needed. The only small thing i thought could have been better was the fact that it was snowing outside so i brought in a lot of water which a mat at the door would have been a good idea for that but there wasn't one.
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Feb 2024
We're delighted to hear that you had a comfortable and content stay with us at Super 8 by Wyndham Truro. Thank you for your feedback, and we look forward to welcoming you back in the future.

6/10 Okay

Melanie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Not a very good breakfast, but nice pool area. Room was ok, not great not bad.
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Feb 2024
Thank you for your feedback. We appreciate your insights and hope to exceed your expectations on your next visit.

6/10 Okay

Jason

Stayed 2 nights in Dec 2023
Response from Andy. K on 4 Feb 2024
thanks for the rating, we appreciate it.