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"A lovely place to be based for our family of 5 during our stay in South Beach. The Palms is a very clean and well maintained property which is close to restaurants but also a peaceful place to retreat to. The pool area is surrounded by lush green trees, fronds and flowers. There are plenty of seating options. The towel service and ice water is 5 star. There is a very nice, clean strip of beach and swimming area at the Palms. We loved sitting on the beach and the friendly staff down there. The rooms were well laid out and didn’t feel cramped. They were beautifully cleaned every day, There were a few things that were not great. The first thing was the elevators were slow; in both banks only 1/2 elevators were operating which made for long wait times and several trips up the stairs. The second was the service at the main bar which was both slow and not as friendly as the rest of the hotel. One night we waited 25 minutes to be served and made to feel as though we were the ones being impatient. Thirdly, there is a terrible smell of sewage on the main floor around the bathrooms in the lobby. All in all, we really enjoyed our time at the Palms and I’d definitely recommend it to families young and old. "

"Needs more lights in the room"

"Perfect place to stay"

"Our stay was amazing, Karill the front manager did our check in, super friendly , we were able to get our room at 11:30. The rooms are very nice an spacious, Carolina the house keeper super nice, the pool on Friday was nice and as well as the service, Saturday was bad, to many people and bad service. Sunday was very nice and quiet, Violin and Fernardo were amazing. Karl did the check out for us, extremely efficient and friendly, he took some charges that they were out in our bill by mistake. "

"V"

"We had an amazing time at the Nobu property. The hotel is beautifully decorated and well kept. The furniture is clean and looks new without scratches and scuffs that I've seen in other hotels. The outdoor areas are gorgeous, and relaxing with many pools to choose from, including a Nobu guest only, adult pool. But, by far the most notable part of our stay was the great service that we were me with from almost every staff member. The staff was pleasant and agreeable and tried to accommodate any requests made in a timely and easygoing fashion. We will definitely be back. "

"Exquisite experience "

"Safe and easy access to beach"

"The hotel actually was great. They accommodated me even though hotel.com had my reservations cancelled ,where the hotel had us paid them directly with a deposit of $100 when I already paid a deposit to the hotel.com so please be careful because they states that third-party places be playing with people in their money and don’t be falling through. I would like to thanks the manager at hotel for getting me and my kids a nice room to stay even doe I had to pay extra and he also gave me a free drink to the bar. Hotel was clean and very convenient "