Aparthotel

Shadow Play by Peppers

4.5 star property
Luxury aparthotel with fitness centre and sauna

Choose dates to view prices

Visitors experience Melbourne's energy at Shadow Play by Peppers while unwinding in the sauna or steam room after city exploration. Relax by the outdoor pool with sun loungers, or recharge in the library with high-speed WiFi available throughout.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Bar
  • Washer
  • Pool
  • Breakfast available
  • Kitchen
The current price is NZ$262
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

Deluxe Room, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

Deluxe Room, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

Apartment, 3 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 3 Queen Beds OR 2 Queen Beds and 4 Twin Beds

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About the area

Map
308 – 320 City Road, Southbank, VIC, 3006

What's nearby

  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Crown Casino - 5 min walk - 0.5 km
  • Collins Street - 12 min walk - 1.0 km
  • Marvel Stadium - 19 min walk - 1.6 km
  • Melbourne Central - 3 min drive - 1.9 km

Getting around

  • Flagstaff Station - 3 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Kingpin Bowling - ‬4 min walk
  • ‪Mr Hive Kitchen & Bar - ‬2 min walk
  • ‪The Pub - ‬4 min walk

About this property

Shadow Play by Peppers

Luxury aparthotel with fitness centre and sauna
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as an espresso maker and a pillow menu. Housekeeping is available once per stay.
Shadow Play by Peppers offers 75 air-conditioned accommodations with washers/dryers and espresso makers. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

Similar properties

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • Pay films

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near an outlet shopping centre

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 15 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank

Frequently asked questions

Does Shadow Play by Peppers have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Shadow Play by Peppers?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Shadow Play by Peppers on 9 Nov 2025 start from NZ$261.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shadow Play by Peppers pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shadow Play by Peppers?

Valet parking is available for AUD 60 per day. Limited spots are available.

What time is check-in at Shadow Play by Peppers?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Shadow Play by Peppers?

Checkout is at 10:00 AM.

Where is Shadow Play by Peppers located?

Located in Southbank, this luxury aparthotel is within a 15-minute walk of Crown Casino, Melbourne Convention and Exhibition Centre and Collins Street. Marvel Stadium and SEA LIFE Melbourne are also within 1 mile (2 km). Flagstaff Station is 27 minutes by foot and Melbourne Central Station is 29 minutes.

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Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 142 out of 245 reviews
Rating 8 - Good. 64 out of 245 reviews
Rating 6 - Okay. 26 out of 245 reviews
Rating 4 - Poor. 10 out of 245 reviews
Rating 2 - Terrible. 3 out of 245 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely staff, great breakfast. Room was perfect along with the amenities.
Stayed 5 nights in Aug 2025

10/10 Excellent

Helena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sweet helpful staff, great room & fabulous pillows!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Rp

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brilliant Hotel. Centrally located. I'm so happy with the services that Ashleigh provided me as my flight was late, accommodated me with check out & gave me access to the library to complete my work. She is an absolute asset to you! Thanks Ash! Will definitely see your Hotel again.
Stayed 2 nights in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, we found the property very clean, well appointed with excellent amenities for a family stay
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, facilities were great everything seemed brand new.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean rooms; excellent and friendly service.
Stayed 1 night in Jun 2019

10/10 Excellent

Judy

Very friendly staff. Rooms were beautiful and clean
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the Melbourne Convention Centre and South Bank area . Breakfast were awesome and the Staff were really friendly and very helpful. Would definitely stay here again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kym

Liked: Cleanliness, room comfort, communication

Great stay again

My husband and I thoroughly engaged our weekend at Shadow Play. Clean comfortable room, helpful and friendly staff at the reception, housekeeping and the restaurant.
Stayed 2 nights in Mar 2023

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean high end property within very close walk to Crown Casino
Stayed 1 night in Apr 2023

10/10 Excellent

jessica

Liked: Cleanliness, room comfort, communication

Night away

Great place to stay, bit confusing at first which door was the entrance but we got there. Great staff and service. Stylish rooms that are comfortable and clean.
Stayed 1 night in Feb 2022

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities, communication
We moved to this property after leaving another property which was (in my opinion) less than average. This place was amazing. Clean, comfortable, great amenities, the staff are so lovely and helpful. We couldn’t have been happier and were so glad we made the switch.
Stayed 4 nights in Jul 2022

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the accommodation of it being an aparthotel; all the comforts made us feel right at home. The front desk personnel was attentive, very pleasant, and willing to go the extra mile to please. We have nothing to complain about!
Stayed 9 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice

Nice hotel, stayed in 2 bedroom apartment, 9th floor. Small but has everything. Noisy vents and water running down pipes from floors above at night made it difficult to get a good sleep though. Need more hangers too. Breakfast was good.
Stayed 1 night in Feb 2023

6/10 Okay

Molydaya

Liked: Cleanliness
Disliked: Amenities
On arrival there were no slippers, bottle water, bathroom amenities such as toothbrush & toothpaste, shower cap. Also called reception 4 times and no answer until the 5th call. Called up housekeeping no answer as well, I needed new towels unfortunately had to use the same ones because no one answered my calls or even returned my calls. Will explore other hotels.. thanks.
Stayed 1 night in Dec 2024

6/10 Okay

MATHEW

Liked: Cleanliness
Disliked: Communication
Poor communication in small but clean room's.
Stayed 1 night in Dec 2022

2/10 Terrible

Bill

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Price, room was always cold, Water was cold. In house restaurant had very poor choice. In general, very poor hotel for price, certainly woundnt stay again
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, communication

A pleasant stay

Good location, apartment for a family was on the small side but we managed ok. Hot water system was impossible to regulate, other than that it was a pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort, communication

Couples weekend away

Fantastic accommodation convenient location and easy to get around
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication

Surprisingly disappointing

I was excited to be staying at Peppers for a weekend. Things started poorly as at check in they couldn’t take a digital card - surprising in 2025. Then they informed us that room cards are 20 dollars if lost - a lot for a piece of cardboard … ok but not what any other hotel does. Then they gave us our room (see pic). A “deluxe” room with not a foot clearance around the queen bed - not enough room for a suitcase. Personally, I find this deceptive conduct when you compare it to the deluxe room pictures on their ads. Bait and switch. Fortunately we were looking forward to the hot pool in the building which is the number 1 reason we booked the room. It was ‘Closed for maintenance’ and they were not fixing it on a weekend … better to inconvenience guests than spend a little extra to do maintenance on a weekend I guess. Overall the experience was unnecessarily disappointing and I would certainly stay at other places that offer more for the same price.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, communication
Great location, terrific amenities. Helpful staff.
Stayed 2 nights in May 2025

6/10 Okay

Kellie

Disliked: Cleanliness
Nice convenient hotel sloth mould in the shower
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Ideal

Great 2 bedroom apartment. Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, communication
Great stay with my family
Stayed 1 night in Dec 2024

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Hotel is in good walkable distance from Southbank/Crown area and has a tram stop out the front. Supermarket very close by. Unfortunately, pre-stay communication was poor and check-in was very lengthy.
Stayed 1 night in Mar 2025