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Quest On William

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Desk, iron/ironing board, cots/infant beds, rollaway beds
45-inch LCD TV with cable channels, TV
Desk, iron/ironing board, cots/infant beds, rollaway beds
45-inch LCD TV with cable channels, TV

Overview of Quest On William

Quest On William

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer
  • Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest stays
172 William Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationMelbourne Central10 min walk
  • Popular LocationQueen Victoria Market14 min walk
  • Popular LocationCrown Casino and Entertainment Complex15 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)19 min drive

Choose dates to view prices

Standard Three Bedroom Apartment

No guest room rating
  • 132 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 3 Single Beds OR 4 Single Beds

Executive One Bedroom Apartment

4/5 guest room rating
  • 71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Executive Studio Apartment

4.6/5 guest room rating
  • 44 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard One Bedroom Apartment

5/5 guest room rating
  • 71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Standard Two Bedroom Apartment

3.9/5 guest room rating
  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

Executive Suite

4/5 guest room rating
  • 118 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed OR 1 Queen Bed and 2 Single Beds

Executive Two Bedroom Apartment

4.2/5 guest room rating
  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed OR 1 Queen Bed and 2 Single Beds

About this area

Melbourne

Located in Melbourne, Quest On William is near a metro station. Collins Street and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens and St Kilda Beach. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Rod Laver Arena. Guests love the property's convenience for public transportation: Flagstaff Station is 5 minutes on foot and Melbourne Central Station is 11 minutes.

What's nearby

  • Bourke Street Mall - 8 min walk
  • Melbourne Central - 10 min walk
  • State Library of Victoria - 13 min walk
  • Queen Victoria Market - 14 min walk
  • Crown Casino and Entertainment Complex - 15 min walk

Getting around

  • Flagstaff Station - 5 min walk
  • Spencer Street Station - 7 min walk
  • Melbourne Airport (MEL) - 19 min drive

Restaurants

  • Earl Canteen - 2 min walk
  • MoVida - 2 min walk
  • Simply Spanish - 2 min walk
  • Scugnizzo Ristorante - 2 min walk
  • Great Western Hotel - 3 min walk

About this property

Quest On William

4.5-star Melbourne aparthotel in Melbourne Central Business District, walk to Collins Street
Along with a fitness centre, this smoke-free aparthotel has self parking and conference space. WiFi in public areas is free. Other amenities include concierge services, dry cleaning and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a hob and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a living room. Limited housekeeping is available.
Quest On William offers 68 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. This accommodation offers separate living rooms. 45-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (AUD 45 per night)
  • Limited on-site parking

Family friendly

  • Cots (infant beds): AUD 12.0 per night

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 45.0 per day

Bathrooms

  • Shower
  • Hairdryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room

Entertainment

  • 45-inch LCD TV with cable service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 1 meeting room
  • Desk
  • Conference space (861 square feet)

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Fitness centre

General

  • 68 rooms
  • 14 floors
  • 1 building
  • Built in 1997

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per day.
Cots (infant beds) are available for AUD 12.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Covered self-parking fee: AUD 45 per night (in/out privileges)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 12.0 per night
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 412 out of 945 reviews
5 - Excellent 44%
Rating 4 - Good. 370 out of 945 reviews
4 - Good 39%
Rating 3 - Okay. 108 out of 945 reviews
3 - Okay 11%
Rating 2 - Poor. 35 out of 945 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 945 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Travelled with group
Disliked: Cleanliness
Stains on bedding, booked a room for 5 guests and it had two glasses one of which had a crack through half of it. Receptionist initially wouldn't give us a key to access the garage (didn't need to access the room just my car). She said she would let us in but she was never at reception when we returned and apologised for not putting up a contact number yet it kept happening all throughout the day and we were left locked out waiting in the street a few times. Had a couple of other groups in the same situation waiting out in the street.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location. Proximity to reasonably priced parking, public transport, dinner and breakfast options.
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2021

2/5 Poor

Travelled with group
Average -Give it a miss if there are other options
Look, for the price, it was alright. Parking was more expensive than stated on the confirmation booking. Everything inside the apartment is very old and drab. We had brought along a USB with some shows to watch, and couldn't access the files because the DVD remote was missing. We called down to reception. About 30 minutes later somebody finally came to look, she said she was going to check if there was a spare remote or player elsewhere. 3 hours later it was apparent she had forgotten. Beds weren’t very comfortable. Cleanliness was average. All up, we probably wouldn't stay again. I let them know upon checkout about the remote issue and they couldn't have cared less.
Stayed 1 night in Mar 2021

4/5 Good

Liked: Amenities
Stayed 1 night in May 2021