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Aparthotel

Quest Frankston on the Bay

4.0 star property
Aparthotel with 2 restaurants, 6-minute walk to Frankston Arts Centre

Choose dates to view prices

Quest Frankston on the Bay, near Frankston Visitor Information Centre, offers a unique blend of relaxation and activity. With amenities like a gym, archery activities, and free grocery shopping service to help you unwind. Guests can also enjoy the business center for work-related tasks or take in some fresh air at the barbecue grills while appreciating top-notch staff support as praised by guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Bar
  • Parking available
  • Gym
  • Barbecue grill
  • Outdoor space
The current price is NZ$233
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio

1 bedroom, premium bedding, in-room safe, desk

Studio

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Separate bedroom
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Studio

42-inch LCD TV with satellite channels, TV, iPod dock

Executive Studio

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Executive Studio with Ocean View

1 bedroom, premium bedding, in-room safe, desk

Executive Studio with Ocean View

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Two Bedroom Executive Apartment

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Executive Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Executive Studio

1 bedroom, premium bedding, in-room safe, desk

Executive Studio

  • Sleeps 3

View all photos for One-Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Apartment

  • Sleeps 3

View all photos for Studio

1 bedroom, premium bedding, in-room safe, desk

Studio

  • Sleeps 2

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Executive Two-Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

Executive Two-Bedroom Apartment

  • Sleeps 6

View all photos for Deluxe Executive Studio

1 bedroom, premium bedding, in-room safe, desk

Deluxe Executive Studio

  • Sleeps 3

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About the area

Map
435 Nepean Highway, Frankston, VIC, 3199

What's nearby

  • Frankston Beach - 3 min walk - 0.3 km
  • Frankston Arts Centre - 5 min walk - 0.5 km
  • Edithvale-Seaford Wetlands - 9 min drive - 10.2 km
  • Mornington Racecourse - 17 min drive - 18.9 km
  • Moonlit Sanctuary Wildlife Conservation Park - 19 min drive - 21.6 km

Getting around

  • Leawarra Station - 4 min drive
  • Frankston Station - 6 min walk
  • Melbourne Airport (MEL) - 58 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Moon Dog Beach Club - ‬4 min walk
  • ‪The Sporting Globe - ‬4 min walk
  • ‪Iron River Bar & Grill - ‬1 min walk
  • ‪Gloria Jean's Coffees - ‬4 min walk

About this property

Quest Frankston on the Bay

Aparthotel with 2 restaurants, 6-minute walk to Frankston Arts Centre
Along with 2 restaurants, this smoke-free aparthotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Frankston on the Bay offers 75 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.

Similar properties

Balcony

Quest Frankston

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 406 reviews
The price is NZ$207
includes taxes & fees
17 Nov - 18 Nov
Quest Frankston

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 35 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Dining

  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • IPod dock

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,076 square foot of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Private wine tours
  • Wine tours
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 floors
  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 42 per person (one-way)
  • Covered self-parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Frankston on the Bay Frankston
Quest Aparthotel Frankston Bay
Quest Frankston Bay
Quest Frankston Bay Aparthotel
Quest Frankston on the Bay Aparthotel
Quest Frankston on the Bay Aparthotel Frankston

Frequently asked questions

Is Quest Frankston on the Bay pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quest Frankston on the Bay?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Quest Frankston on the Bay on 24 Nov 2025 start from NZ$233.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quest Frankston on the Bay?

Self-parking is available for AUD 35 per day. Limited spots are available.

What time is check-in at Quest Frankston on the Bay?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quest Frankston on the Bay?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Quest Frankston on the Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 4:30 AM-7:30 PM at scheduled times. A fee of AUD 42 per person applies.

Where is Quest Frankston on the Bay located?

Located in Frankston, this aparthotel is within a 10-minute walk of Frankston Arts Centre and Frankston Visitor Information Centre. Edithvale-Seaford Wetlands and Mornington Racecourse are also within 9 mi (15 km). Frankston Station is 6 minutes by foot and Leawarra Station is 28 minutes.

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Quest Frankston on the Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 411 out of 868 reviews
Rating 8 - Good. 298 out of 868 reviews
Rating 6 - Okay. 88 out of 868 reviews
Rating 4 - Poor. 48 out of 868 reviews
Rating 2 - Terrible. 23 out of 868 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly. Staff, perfect location for what we needed
Stayed 3 nights in Sep 2025

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sheree

Liked: Cleanliness, amenities, property conditions & facilities
Water wasn’t always hot for shower
Stayed 4 nights in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, room comfort, communication
Location is good. Check in us fast and staff are friendly. Room is clean
Stayed 5 nights in May 2025

8/10 Good

Katrina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in and good location. Parking on site. Spacious, clean room with a very comfortable bed and pillows. A little noisy as the room backed onto the lifts. Poor lighting in the bathroom and the heating and light switches very confusing.
Stayed 1 night in Jul 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, property conditions & facilities, communication
Very clean, spacious friendly and close to the beach
Stayed 1 night in Jan 2025

6/10 Okay

Violet

Liked: Amenities, property conditions & facilities, communication
• Location is good - a lot of restaurants and some live entertainment within walking distance. • Hidden costs - in addition to the booking cost had to pay for parking + a bond which you don't get back straight away. Space we could park in was too small for our 4WD. Husband had to crawl over passenger seat to get out! • It was noisy - many sounds from the street, people walking outside our door and the seagulls!? I thought they slept at night! I found staying at the Quest Frankston on the Bay was an average experience, particularly for the price. If given the choice, we won't be staying there again.
Stayed 1 night in Oct 2025

8/10 Good

Sri

Enjoyed short stay, friendly staff , convenient
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, communication
Very good. Stayed here before and enjoyed it.
Stayed 1 night in Oct 2024

8/10 Good

Wayne

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was a good surprise.
Stayed 3 nights in Jan 2024

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, clean and modern
Stayed 1 night in Mar 2024

2/10 Terrible

Catelyn

Disliked: Cleanliness, amenities, property conditions & facilities, communication
staff are very rude and passive aggressive
Stayed 2 nights in Jan 2025

6/10 Okay

Lynnette A

Liked: Communication
Disliked: Cleanliness
I have discussed this with Senior Management and issues will be resolved for the future guests, if they don't know, feedback from guests make them aware and enable them to correct it! Service exceptional though they are not in a rush to return "Bond"
Stayed 1 night in Feb 2025

10/10 Excellent

Hoe Koon

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like the location and the service . But there isn’t adequate lighting in the room and there isn’t any view either. Overall staying experience is nice.
Stayed 4 nights in Jul 2022

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have just been on holidays to France & London. This Hotel was the best experience we’ve had compared to those Countries. The Staff have been so helpful and welcoming especially Dana we got an upgrade when we asked for a room with a view. Laundry facilities were complimentary & 5am check out no problem at all. Beautiful Hotel situated in convenient location to transport, shopping & eateries- highly recommend
Stayed 2 nights in Oct 2023

8/10 Good

Will

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great customer service from the front desk. Room was clean and spacious. Well equiped and quiet. Block out blinds and kitchen. Thanks for a great couple of days.
Stayed 3 nights in Dec 2023

10/10 Excellent

YAMUNA RANI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to beach, shops-cleanliness. Car parking could be better as we did not get a spot

8/10 Good

toni

The position in Frankston was good must admit bathroom terrible very small and terrible light
Stayed 2 nights in Oct 2023

4/10 Poor

Karl

Liked: Cleanliness, room comfort
Disliked: Communication

Disappointing

We booked and paid for a bay view room with a king bed, we did not get this. We were informed that king beds are by request and subject to availability. Nowhere on the Quest website does it state this. We were downgraded to a different room that did have a king bed, but no view and promised and $50/night refund, which did not eventuate.
Stayed 2 nights in Feb 2025

6/10 Okay

Stephen

Liked: Cleanliness
Expected a Harbour View- Got a Rear building View. Dirty Balcony Table /Chairs. Inadequate Cutlery / Dishes Glasses . Dishwasher supplies
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Liked: Room comfort

Never stay here again!

The toilet was blocked, informed them they said I could move but it was 10pm. They said I could use the toilet in the lobby!! They said it would be fixed the next day, I came back after a days work and it was still blocked! Was moved to another room. When I asked for some kind of compensation for the inconvenience it was insinuated that I had blocked the toilet! The service team had taken a photo of the toilet paper that was left in bowl as the toilet was blocked & drained to leave only toilet paper! Why would you take a photo of the blockage and not fix it? Regardless of how it blocked it was blocked and unhygienic, so to take a photo and leave it blocked is just disgusting! All in all it was a bad experience & badly handled by all involved!
Stayed 3 nights in Mar 2025

6/10 Okay

Janine

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Our check in was from 2pm. We arrived at 8pm and they hadn’t even made our beds yet. No Netflix on the TV. No condiments at all. Other than that the apartment was clean.
Stayed 1 night in Jan 2024

8/10 Good

Linda

Liked: Cleanliness, room comfort, communication

Excellent rooms

I would give this property a 5 star rating except for the parking. There is no where to pull in whilst you check in and get your room key to access the underground car park, which is around the back of the hotel. The spots in the car park are extremely tight. Otherwise our room was fantastic with everything we needed and it was great to be able to prepare our own breakfasts. The lighting was good, a comfortable couch, a table to eat at, dishwasher, microwave etc. The towels are a little small but that’s not really a big thing. The staff were all lovely.
Stayed 2 nights in Oct 2023

8/10 Good

Georgia

Liked: Amenities, communication
Disliked: Cleanliness
When we arrived to our room the cleaner had not been able to clean our room. The bed wasn’t made and there was still stuff everywhere from previous guests. Although this was an issue the lady at reception did help us out by giving us some money back that we appreciated very much. Other than that it was a good experience and we enjoyed our stay
Stayed 1 night in Dec 2023

2/10 Terrible

Annmarie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
I paid for parking in the basement. An extra $35. It is extremely tight to get a car in there. Once parked, i couldnt open my door because of the pylons. No phone reception down there, so could call reception for advise. So once i did get the car parked, i climbed out of the passenger side. I then had to call a taxi to get to and from the venue i was going to. Very annoying as thats why i hired the car.
Stayed 1 night in Feb 2024