3/5 Okay
Ashley
Travelled with family and small children
5 Nov 2021
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021
ibis Melbourne Hotel and Apartments
Photo gallery for ibis Melbourne Hotel and Apartments
Overview of ibis Melbourne Hotel and Apartments
UNESCO Sustainable Travel Pledge
ibis Melbourne Hotel and Apartments
4.1/5 Very good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast available
- Business services
- Parking available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 72-hour vacancy between guest room stays
- Hand sanitiser provided
15-21 Therry Street, Melbourne, VIC, 3000
Explore the area
- Queen Victoria Market4 min walk
- Melbourne Central8 min walk
- Princess Theatre15 min walk
- Melbourne, VIC (MEL-Tullamarine)18 min drive
Choose dates to view prices
About this area
Melbourne
In the city centre and near a metro station, ibis Melbourne Hotel and Apartments is in an area with good shopping. Royal Exhibition Building and Princess Theatre are cultural highlights, and travellers looking to shop may want to visit Queen Victoria Market and Melbourne Central. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Guests appreciate the hotel's central location.
What's nearby
- Queen Victoria Market - 4 min walk
- State Library of Victoria - 6 min walk
- Old Melbourne Gaol - 6 min walk
- Melbourne Central - 8 min walk
- Princess Theatre - 15 min walk
Restaurants
- Ibis Kitchen Restaurant — 1 min walk
- Simply Spanish - 2 min walk
- Cafe Victoria - 2 min walk
- Coffea Cafe - 2 min walk
- Borek Bakehouse - 2 min walk
Getting around
- Melbourne Central Station - 7 min walk
- Flinders Street Station - 18 min walk
- Melbourne Airport (MEL) - 18 min drive
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Bureau Veritas (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (AUD 27 per day; includes in/out privileges)
- Limited on-site parking
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
- Return airport shuttle (surcharge) from 6:00 AM to 6:30 PM
- Airport shuttle at scheduled times
Food and drink
- Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 24 per person
- 1 restaurant
- 1 bar/lounge
- Free daily reception
- Coffee/tea in a common area
Things to do
- Access to nearby indoor pool
Family friendly
- Access to nearby indoor pool
- Babysitting/childcare (surcharge)
- Free cots/infant beds
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Lift
- Front-desk safe
- Newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- Hindi
- Italian
- Spanish
Business services
- 24-hour business centre
- Computer station
- Conference centre (3988 square feet of space)
- Meeting rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Bathroom emergency pull cord
- Braille signage
- Grab bar in shower
- Grab bar near toilet
- Handrails in hallways
- Handrails in stairwells
- In-room accessibility
- Roll-in shower
- Visual fire alarm
- Wheelchair-accessible business centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchairs available on site
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cots/infant beds
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 32-inch TV
- TV/satellite channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Individually furnished
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
- Safe
- Soundproofing
- Window screens
Similar properties
See similar properties
Melbourne
Melbourne Central Business District
Guest rating 4+
Hotel
Washer and dryer
3 star
Business-friendly
Free WiFi
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: AUD 50.00 per day
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for cooked-to-order breakfast: AUD 24 per person (approximately)
- Airport shuttle fee: AUD 39 per person (roundtrip)
- Airport shuttle fee per child: AUD 39 (roundtrip), (from 1 to 12 years old)
- Self-parking fee: AUD 27 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Credit card charges are subject to a surcharge of 1.3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne
Frequently asked questions
Overall score and ratings
4.1
Very good
4.2/5
Cleanliness
4.3/5
Staff & service
3.9/5
Amenities
4.0/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family and small children
21 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
1/5 Terrible
Verified traveller
Travelled with family and small children
18 Jul 2021
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family and small children
13 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family
13 Jul 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021