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In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace

Guest reviews

4.1 out of 5 Very good
999 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Business Services
Parking Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationQueen Victoria Market4 min walk
Popular LocationState Library of Victoria6 min walk
Popular LocationMelbourne Central8 min walk
AirportMelbourne, VIC (MEL-Tullamarine)25 min drive

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  • Standard Room, 1 Queen Bed

    4.3/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Standard Double Room, Multiple Beds

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsStandard Double Room, Multiple Beds
  • Two Bedroom Apartment

    4.4/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 5
    More detailsTwo Bedroom Apartment
  • One Bedroom Apartment

    4.5/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More detailsOne Bedroom Apartment

About this area

Melbourne

In the city centre and near a metro station, ibis Melbourne Hotel and Apartments is in an area with good shopping. Royal Exhibition Building and Princess Theatre are cultural highlights, and travellers looking to shop may want to visit Queen Victoria Market and Melbourne Central. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Guests appreciate the hotel's central location.
Visit our Melbourne travel guide
View map
Popular Location

What's nearby

  • Queen Victoria Market - 4 min walk
  • State Library of Victoria - 6 min walk
  • Melbourne Central - 8 min walk
  • Bourke Street Mall - 12 min walk
  • Royal Melbourne Hospital - 14 min walk

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine) - 25 min drive

Restaurants

  • Ibis Kitchen Restaurant — 1 min walk
  • El Rincon - 3 min walk
  • Miss Katie's Crab Shack - 4 min walk
  • Malaysian Laksa House - 4 min walk
  • Coconut House - 4 min walk

About this property

ibis Melbourne Hotel and Apartments

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Queen Victoria Market
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a conference centre and self parking. All rooms are soundproofed and offer free WiFi and hairdryers. For a bit of entertainment, TVs come with satellite channels, and guests will also find coffee/tea makers and safes.
Ibis Melbourne Hotel and Apartments offers 250 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 27 per day
  • Limited parking spaces
  • Parking height restrictions apply
  • Return airport shuttle (surcharge) from 6:00 AM to 6:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Access to nearby indoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (3988 square feet of space)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 31 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 39 per person (roundtrip)
  • Airport shuttle fee per child: AUD 39 (roundtrip), (from 1 to 12 years old)
  • Self-parking fee: AUD 27 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at ibis Melbourne Hotel and Apartments and receive a full refund?
Yes, ibis Melbourne Hotel and Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Melbourne Hotel and Apartments cancellation policy on our site for more details about any exclusions or requirements.
Is ibis Melbourne Hotel and Apartments pet-friendly?
No, only service animals are welcome at the property.
How much is parking at ibis Melbourne Hotel and Apartments?
Self-parking is available for AUD 27 per day. Limited spots are available.
What time is check-in at ibis Melbourne Hotel and Apartments?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at ibis Melbourne Hotel and Apartments?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does ibis Melbourne Hotel and Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 39 per person, roundtrip, applies.
Where is ibis Melbourne Hotel and Apartments located?
Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Queen Victoria Market and Melbourne Central. Royal Exhibition Building and Carlton Gardens are also within 15 minutes. Melbourne Central Station is 7 minutes by foot and Flagstaff Station is 12 minutes.
4.1
Very good
5 - Excellent
348
4 - Good
481
3 - Okay
130
2 - Poor
27
1 - Terrible
13

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city and queen vic market, easy walking. Room quite Room clean neat
Stayed 1 night in Jun 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Excellent definitely coming back. Just wish they didn’t charge for the use of the washing machines.
Stayed 4 nights in Dec 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jems in the City
Great location right in the heart of Queen Victoria Market an shopping district. Many choices of restaurants, mall and markets are within walking distance.
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
Overall is fine. But I think bottle of mineral water, tooth brush and shower cap will be the basic thing should have in the room. Location is good.
Stayed 7 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with small frig, didn't seem to get cold, had it look at, was told that was as good as it gets.
Stayed 5 nights in Mar 2020