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Grand Hotel Melbourne

Photo gallery for Grand Hotel Melbourne

Featured image
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Premium bedding, pillow-top beds, minibar, in-room safe
42-inch LCD TV with cable channels, DVD player

Overview of Grand Hotel Melbourne

Grand Hotel Melbourne

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
33 Spencer St, Docklands, VIC, 3000

Explore the area

  • Popular LocationMelbourne Convention and Exhibition Centre5 min walk
  • Popular LocationCrown Casino and Entertainment Complex6 min walk
  • Popular LocationBourke Street Mall18 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)19 min drive

Choose dates to view prices

About this area

Melbourne

Located in Melbourne, Grand Hotel Melbourne is in the city centre and near a metro station. Travellers eager for a bit of culture can stop by Princess Theatre, while those who have shopping on the agenda may want to visit Melbourne Central and Queen Victoria Market. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • SEA LIFE Melbourne - 4 min walk
  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino and Entertainment Complex - 6 min walk
  • Marvel Stadium - 14 min walk
  • Bourke Street Mall - 18 min walk

Getting around

  • Spencer Street Station - 6 min walk
  • Flagstaff Station - 17 min walk
  • Melbourne Airport (MEL) - 19 min drive

Restaurants

  • Gaylord Indian Restaurant — 1 min walk
  • Restaurant 1903 - 2 min walk
  • Cherry & Twigs Cafe - 2 min walk
  • Tokyo Maki - 3 min walk
  • Delhi Streets - 3 min walk

About this property

Grand Hotel Melbourne

Luxury Melbourne hotel in Melbourne Central Business District, near SEA LIFE Melbourne
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 74 soundproofed rooms feature free WiFi and pillowtop beds. Guests will find kitchens with fridges, ovens, hobs and microwaves. Housekeeping is available once per stay.
Grand Hotel Melbourne offers 74 forms of accommodation with DVD players and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (AUD 35 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Children's pool
  • DVD player
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Fridge
  • Hob

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 55.00 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 36.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 18.00 (roundtrip), (from 4 to 16 years old)
  • Uncovered self-parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.00 per day
  • Credit card charges are subject to a surcharge of 1.6 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand
Grand Hotel Melbourne Hotel
Quest Grand Hotel Melbourne
Grand Hotel Melbourne Docklands
Grand Hotel Melbourne Hotel Docklands

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 483 out of 991 reviews
5 - Excellent 49%
Rating 4 - Good. 382 out of 991 reviews
4 - Good 39%
Rating 3 - Okay. 92 out of 991 reviews
3 - Okay 9%
Rating 2 - Poor. 26 out of 991 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 991 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and made us feel welcome. The apartment was spacious and clean. We loved the character of the building and it was well located. The onsite parking was very convenient.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and thoroughly enjoyed our stay
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and staff were very friendly. Great location
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, spacious and clean rooms
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to Covid Snap Lockdown, was able to select alternative date with no extra charges.
Stayed 1 night in May 2021