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Best Western Melbourne City

Hotel Class
3.5 out of 5

Information

Reviews

4.2 / 5Very Good
3,262 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Breakfast Available

Map

What's nearby

  • Popular Location
    SEA LIFE Melbourne
    3 min walk
  • Popular Location
    Melbourne Convention and Exhibition Centre
    5 min walk
  • Restaurant
    Flinders Lane
    10 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    19 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Matchbox

    Room Amenities

    • Sleeps 1
    More details
  • Standard Trio Room

    Room Amenities

    • Sleeps 3
    More details
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Shoebox

    Room Amenities

    • Sleeps 2
    More details
  • Rooftop Apartment

    Room Amenities

    • Sleeps 2
    More details
  • Standard King Room

    Room Amenities

    • Sleeps 2
    More details
  • Courtyard Room - Pet Friendly

    Room Amenities

    • Sleeps 2
    More details

About this area

Melbourne

Located in Melbourne, Best Western Melbourne City is in the city centre and near a metro station. Eureka Tower and Federation Square are notable landmarks, and the area's natural beauty can be seen at Royal Botanic Gardens and Carlton Gardens. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    SEA LIFE Melbourne - 3 min walk
  • Popular Location
    Melbourne Convention and Exhibition Centre - 5 min walk
  • Popular Location
    Crown Casino and Entertainment Complex - 6 min walk
  • Popular Location
    Eureka Tower - 15 min walk
  • Popular Location
    Marvel Stadium - 15 min walk

Getting around

  • Spencer Street Station - 6 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 19 min drive

Restaurants

  • Oliviers Cafe — 1 min walk
  • Flinders Lane — 10 min walk

About this property

Best Western Melbourne City

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Melbourne Convention and Exhibition Centre
Along with a coffee shop/café, this hotel has a rooftop terrace and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 114 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, plasma TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers.
Best Western Melbourne City offers 114 forms of air-conditioned accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch Plasma televisions come with premium cable channels.
Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 3 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of AUD 30 per pet, per night.
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Self-parking fee: AUD 35.00 per day (in/out privileges)
  • Nearby parking fee: AUD 35 per night
  • Pet fee: AUD 30 per pet, per night
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Pensione Hotel Melbourne
  • Pensione Hotel
  • Pensione Melbourne
  • Pensione
  • Pensione Hotel Melbourne - By 8 Melbourne
  • Pensione Boutique Hotel Melbourne
  • Best Western Melbourne City Hotel
  • Pensione Boutique Hotel Melbourne
  • Best Melbourne City Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 35.00 per day
  • Parking height restrictions apply

Food and drink

  • Continental breakfast available for a fee 7 AM–12:30 PM on weekdays and 7:30 AM–12:30 PM on weekends: AUD 15 for adults and AUD 15 for children
  • 1 coffee shop/cafe
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Spanish

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Books
  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch plasma TV
  • TV channels
  • premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe

Nearby activities

Activities

Where to eat

4.2

Very Good

5 - Excellent
1,309
4 - Good
1,373
3 - Okay
419
2 - Mediocre
107
1 - Poor
54
4.3
Cleanliness
4.4
Service and Staff
3.8
Amenities
4.0
Property condition

3/5

  • Liked: Staff & service, amenities

The location is great and close to train station, many shops around. But the toilet is just so small

Stayed 2 nights in Dec. 2019

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, walking distance to train and bus station, airport bus etc Lots of eating places and pups..

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is close to Southern Cross station, about 10mins walk. Hotel is clean with friendly staff. Room and toilet is very small but clean.

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great value, quiet and clean. The staff were responsive and nice to deal with

Stayed 2 nights in Nov. 2019

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