McKinney Estates Hotels, Homewood

"Windows are tin and have moisture that is abundant. Rooms are not quiet. Fridge makes awful noises. Bring ear plugs if you stay here. And if you bring dogs, you cannot leave them unattended in the room unless you’re using the Hottub. "

"Everything was great. Rooms were newly upgraded and nice. "

"Clean and comfy room made our stay extra comfortable and didn’t want to leave. "

"I recently stayed at this hotel, and for the most part, my experience was excellent. Check-in was smooth, the staff throughout my stay were friendly and professional, and the overall atmosphere was very comfortable. Unfortunately, my good experience took a turn when it came time to retrieve my car from valet parking — which happens to be the only parking option at the hotel. After requesting my car, I waited quite a long time, checking with several employees and even speaking with a manager more than once. Eventually, I learned that my car key had been lost. It took over two hours of waiting and working with both the hotel manager and the valet department manager before a locksmith was called to make a replacement key. This unexpected delay caused me to leave much later than planned. I was trying to beat an incoming snowstorm at the summit but ended up getting caught in it, having to purchase tire chains and pay for installation and removal — all of which could have been avoided if my key had not been misplaced in the first place. I really appreciated how the managers ultimately helped resolve the issue, but the experience greatly affected my departure and travel plans. I hope the hotel reviews and improves its valet procedures so that this doesn’t happen to future guests."

"It was a really good experience. Highly recommend "

"Pool was out of commission. Room was clean-ish. Balcony was fun. We tried to cancel our second night because of a storm, but they wouldn't refund. That's the rate we signed up for, so not too big of a deal, just mildly annoying"

"You get what you pay for. Even though room was remodeled . Still a lot of stains on carpet and mildew in shower. Location was okay. "

"Staff were rude, no personality. Family did not feel welcomed"

"Won't stay here again. Advertised amenities are inaccurate. There is no pool. Front desk isn't that helpful for booking issues - they just direct you to Expedia. "