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"Thankful for trhe airport shuttle but the shuttle was not well- kept."

"Breakfast was great! Property was old from the exterior and needed to be painted and parking lot needed a high pressure wash. Did not represent the name “Crown Plaza” Room was clean. Television was old and was not a smart TV that streamed services could be accessed. Pool was tiny, little bigger than a jacuzzi, very disappointing. "

"The location was very walkable to many Restaurants, public transportation and Fenway. Brookline is a very safe, friendly area to walk even at night. The breakfast could be better for those who are not carb loading. Little to no protein offered other than cheese and peanut butter. However plenty of cafes to supplement the breakfast there."

"This is an old place. "

"Clean, quiet, and a great location. "

"Always fun to stay at the Verb"

"My stay at Bedford Hotel Plaza was honestly one of the worst hotel experiences I’ve ever had. From the moment we arrived, the place felt neglected and poorly maintained. The swimming pool was completely unacceptable — there wasn’t even any water in it. Instead of being a relaxing hotel facility, it looked abandoned and unusable, which was incredibly disappointing considering it was advertised as one of the hotel amenities. The room itself was just as bad. The windows didn’t even close properly, which meant constant noise from outside and cold air coming in all night. It made it almost impossible to sleep comfortably, and it also felt very unsafe. Breakfast was the final disappointment. Not only was the food low quality and poorly presented, but there were actual bugs around the breakfast area. Seeing insects near food completely ruined my appetite and raised serious concerns about hygiene and cleanliness throughout the hotel. Overall, the entire hotel felt run-down, unhygienic, and badly managed. I would absolutely not recommend Bedford Hotel Plaza to anyone looking for a comfortable or clean place to stay. There are far better hotels for the same price. Very disappointing experience."

"Allowed us to do an early check in no issues!"

"This hotel is one of the best hotels I have ever stayed in, it is extremely clean and organized."