Apartments in Mayfield Heights

"Not very clean, smelled bad and there were people running the halls and making noise all night. The indoor pool was freezing. We asked for towels multiple times and they kept saying they were in the dryer. Wish I would’ve spent the extra money and stayed somewhere the cops didn’t have to patrol all night "

"Tommy was wonderful. However, shower did not have warm/hot water. Brrrr!"

"Clean rooms, beautiful surroundings, much security! I felt so safe "

"The breakfast was delicious both mornings that me and my partner ate at the buffet. I do with they had offered different options between days. The only difference between the two meals were one day we had biscuits and gravy but the day prior we didn’t. The entire staff was EXCEPTIONAL!!! Everyone we came in contact with was friendly. (Shout out to Zoe, a front desk employee!) As well as the dining staff. The hot tub and the pool were both very pleasant to spend time with. I would recommend that this hotel do some maintenance on the tiles in the pool area as some of them are not cemented to the floor properly, so some shift under your feet when you walk across them. The Valet staff was amazing!!! We had the best of the best retrieve our car for us for two days and they were quick, efficient, and polite. We would love to stay here again!!"

"Very nice hotel, staff were pleasant, and valet were quick "

"Everything was great, although food was very expensive which is common at downtown hotels."

"Big rooms! Very clean!"

"My room could’ve been much more cleaner. There was a lot of dust everywhere and also they did not change out the lotion in the bathroom, which is pretty unsanitary. And this day and age is not OK to be reusing the same opened lotion bottles. Staff was very kind and very attentive. The only issue I had was trying to call the front desk. It took several times for me to do so. Breakfast was very mid not anything to brag about and honestly it cost too much four dollars for a cup of orange juice is ridiculous. I didn’t have issues with Parking as I used public transportation i.e. Lyft to get me to the hotel. "

"Property was as is expected. "