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If it wasn't because of Aisha, our stay would have been terrible for multiple reasons such as ameture restaurant stuff, lack of easy access, etc.
However, Aisha made sur we are taken care off, they should be lucky enough to have more like her, what a gem!!!!
Yariv
Stayed 1 night in May 2024
6/10 Okay
Don
Travelled with family, Travelled with family and small children
27 Mar 2024
Liked: Cleanliness, staff & service, amenities
We thought the hotel was lovely, the staff was super nice and helpful. Our sofa bed was below average and we had to request extra bedding to fill some of the sinking spots. Which was promptly provided by the staff. When the lights were off in the living area, the power outlets went off on the pull out bed side of the room and phones didn’t charge. Lights had to be left on which made sleeping difficult. We had no water for showers the last day, but a trickle. Was told to wait a few minutes and try again. This didn’t improve. So, showered at our next hotel. We had dinner at the restaurant and the limited menu was a surprise. We ordered the cod, and it was very overcooked and dry.
Really enjoyed my stay. The staff were pleasant and spoke various languages. There were plenty of amenities and a great breakfast buffet with lots of variety and fresh items. The room I stayed in was on the 9th floor and large, plenty of room to move around. Bathroom was clean with great water pressure and hot water. The only issue was that the carpet was stained so it looked dirty. Luckily they offer slippers. Other than the carpet, the hotel is a well lit safe area and very close to the T2 & T3 rail which can easily take you to any of the tourists spots. I would stay here again!
ROSEMARY
Stayed 3 nights in Nov 2023
Response from The Golden Team on 25 Jan 2024
Dear Rosemary, Thank you for your excellent rating of our hotel. We are delighted to see that your stay lived up to your expectations. We look forward to seeing you again soon.The Golden Team
10/10 Excellent
Denis
1 Jan 2024
Denis
Stayed 1 night in Nov 2023
8/10 Good
Danièle
31 Dec 2023
Danièle
Stayed 1 night in Dec 2023
10/10 Excellent
WASSIM
18 Dec 2023
WASSIM
Stayed 1 night in Dec 2023
Response from La Golden Team on 22 Dec 2023
Cher Monsieur Wassim, Nous vous remercions pour l’excellente note que vous avez attribuée à notre hôtel. Nous sommes ravis de voir que votre séjour a été à la hauteur de vos attentes. Et espérons vous revoir très vite au sein de notre établissement. La Direction
8/10 Good
Francois
13 Dec 2023
Francois
Stayed 2 nights in Dec 2023
Response from La Golden Team on 22 Dec 2023
Cher Monsieur François,Merci d’avoir pris le temps de laisser un avis suite à votre expérience au Golden Tulip Marseille Euromed. Toutes nos équipes ont été ravis de vous recevoir !Revenez quand vous le souhaitez, pour une nouvelle expérience !La Direction
Easy walk along the waterfront to several attractions. Close to trams buses and train station
John
Stayed 2 nights in Dec 2023
Response from The Golden team on 18 Dec 2023
Dear John,Thank you for taking the time to leave a review following your experience at the Golden Tulip Marseille Euromed. All our teams were delighted to welcome you!Please come back any time for a new experience!
2/10 Terrible
Jon Helge
4 Dec 2023
Jon Helge
Stayed 1 night in Nov 2023
Response from The Golden team on 18 Dec 2023
Dear Jon Helge,First of all, we would like to thank you for taking the time to give us feedback on your stay.As part of our continuous improvement policy, please do not hesitate to let us know how we can improve your experience during future stays.We would be delighted to offer you a better experience during your next stay !The Golden Team
6/10 Okay
Aicha
2 Dec 2023
Aicha
Stayed 1 night in Nov 2023
Response from La Golden Team on 22 Dec 2023
Chère Madame Aicha,Dans un premier temps nous aimerions vous remercier d'avoir pris le temps de nous donner un retour sur votre séjour.Dans une démarche de constante amélioration, n'hésitez pas lors de vos futurs séjours à indiquer comment nous pouvons améliorer votre expérience.Nous serions ravis de vous accueillir à nouveau afin de vous fournir une meilleure expérience !La Direction
10/10 Excellent
Biswaroop
23 Nov 2023
Biswaroop
Stayed 2 nights in Nov 2023
Response from The Golden Team on 18 Dec 2023
Dear Biswaroop,Thank you for your excellent rating. We are delighted to see that your stay lived up to your expectations. We look forward to seeing you again soon !The Golden Team
8/10 Good
Sébastien
23 Nov 2023
Sébastien
Stayed 1 night in Nov 2023
Response from La Golden Team on 22 Dec 2023
Bonjour madame/monsieur, nous vous remercions pour l’excellente note que vous avez attribuée au Golden Tulip Marseille Euromed l. Vous avez apprécié nos services, et nous en sommes ravis car nous nous efforçons d'apporter chaque jour les meilleurs soins à nos hôtes. Et espérons vous revoir très vite au sein de notre établissement. La Direction
Rooms were expectionally quiet and large overlooking the cargo port - with lots going on to watch. Safe area with grwat shops locally. Tram line close by ... takes you down to Old Port.
The Golden Tulip was a wonderful place to stay. The property is modern, comfortable, clean and well maintained. It is close to many points of interest in Marseille. The staff was always accommodating, helpful and friendly. I highly recommend this hotel.