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Reviews of Riad Bindoo

4 out of 5
Riad Bindoo
93 derb Sidi Lahcen ou Ali, Bab Doukala, Médina, Marrakech

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 107 reviews" "
Rating 8 - Good. 24 out of 107 reviews" "
Rating 6 - Okay. 5 out of 107 reviews" "
Rating 4 - Poor. 1 out of 107 reviews" "
Rating 2 - Terrible. 3 out of 107 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members at Riad Bindoo were so kind and helpful. They helped to make my stay enjoyable.

10/10 Excellent

Callie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in walking distance of the medina and main square. It is clean and the staff is very friendly. The riad is very close to a mosque so you will hear the calls and it is a truly remarkable experience. The riad is alsi close to great local shops and restaurants.
Stayed 4 nights in Nov 2022

10/10 Excellent

Krista

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning! One of my favorite hotels ever. Amazing staff and amazing location. Easy to find. The spa was wonderful too.
Stayed 5 nights in Jul 2022

10/10 Excellent

Maria

Stayed 4 nights in May 2022

10/10 Excellent

Umar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect.
Riad Bindoo was excellent. The Riyad is absolutely beautiful and picturesque. We have just had a 7 day stay and couldn't rate them highly enough. The service provided by Karim and Hisham was absolutely first class. Nothing was a problem. They were so helpful and knowledgeable too. The Riyad is located in a very central location, a ten min walk from the Jam el Fna, Koutoubia Mosque and the Souks. We saved a lot of money by walking everywhere. A major highlight for us was that there is a mosque literally a 30 second walk away, and a bigger mosque a 2 min walk away. We have two small children (5 and 1). They were both treated really well, and were well catered for. We would absolutely recommend Riyad Bindoo.
Stayed 7 nights in Aug 2021
Response from Team Bindoo on 16 Sept 2021
Thanks Umar

2/10 Terrible

Fuad

Disliked: Staff & service
Stayed 3 nights in Feb 2020

2/10 Terrible

Farnaz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay in Morocco. Karim was attentive and able to help with any request we had and ordered us food even when the kitchen was closed. It was a short 10-15 min walk to the Souks and main square. Breakfast was good and our room was even better. Would definitely stay again
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only wish that I could give more stars!!! Riad Bindoo, in our week of sojourning about the magical, mystical lands of Morocco was--without a doubt--a highlight of our trip. We flew into Casablanca and stayed in a lovely hotel that was walking distance from the places we most sincerely wanted to visit. It was perfectly acceptable, well beyond that, really. Only, after the amazing train ride through the desert to the mindblowing heart of Marrakech, the Riad Bindoo just blew away all our expectations for what not just staying, but living, in Morocco could be. We loved the building, the architecture, the room (with amazing furniture, lighting, etc), the "invigorating" pool, the roof, the breakfast (the omelettes were out of this world), and, especially, the conscientious, warm, kind, hospitable and, above all, helpful, staff. The Riad is central to so many, many places and activities in the Marrakech Medina--we loved strolling among the souks and, especially, wandering our way into the Jemaa el Fna to be courted (overwhelmingly) to unbelievable food and entertainment each night. We traveled with our two daughters (8 & 12) and we all love love loved the Riad Bindoo--Thank you for providing such a lovely oasis for the Downtown NYC family
Stayed 3 nights in Feb 2020

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay here was amazing! The staff was so friendly and attentive. They let us check in early and were always available to answer our questions. This place was such a nice relaxing oasis in the medina. We highly recommend!
Stayed 4 nights in Jan 2020

10/10 Excellent

Soon Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous
We had a great time at the Riad although we were scammed by
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location and friendly staff. Nice pool, though too cold in the winter to use it.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Staff - very helpful and the riad was clean and very pretty.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Riad. From moment we arrived we felt welcome. Facilities fantastic. Lovely terrace to come and relax on after a day seeing the sights. Room that slept 4 people was great with plenty of room. I can’t recommend this riad more - pictures do not do it justice! FANTASTIC!!!
Stayed 6 nights in Oct 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully exotic yet comfortable retreat
veryone was so very helpful and worked hard to make sure that we were comfortable, from arranging airport transfers, to setting up breakfast whenever and wherever we requested, and answering questions about the area (in English.) The decor was exotic and beautiful, and we appreciated the plunge pool after a hot day of wandering. The location was around the corner from a spot where cars are allowed and convenient for walking to the souks, but away from the crowds. We absolutely recommend Riad Bindoo!
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad
What a riad stay is all about, a unique property, great rooms and homely vibe with great staff! Honestly couldn’t recommend more.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad- highly recommended.
The service at the riad was exceptional.Mohammed at the front desk welcomed us upon arrival, took my (very heavy) bags to the room and was lovely throughout. The manager Hisham was lovely, welcoming and showed us a great spot on the roof to watch the sunset. Meals on rooftop terrace were delicious with amazing views. FYI closest place to have cab drive you is across the way near mosque. Contact them ahead of time to get name of mosque (blanking on name)
Stayed 3 nights in Sep 2019

10/10 Excellent

A, New York, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying in a traditional Moroccan style home (riad). Staff was friendly and welcoming. They accommodated our specialty diet as breakfast was included. I definitely would stay here again and recommend to others.
Stayed 2 nights in Aug 2019

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great oasis in middle of Médina . Roof top terrace was a great place to relax
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful bedrooms, friendly staff and very relaxed atmosphere. Great location 10 minute walk to shops and restaurants Beware- huge portions in the restaurant!!!!
Stayed 7 nights in May 2019

10/10 Excellent

Nam Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!!
Our stay at Riad bindoo was perfect. The Riad is beautiful and kept clean. The service was amazing. We had an early flight and the staff got up at 6am to make us food and they also helped us arrange an airport transfer. The location was perfect and very centralized- walkable to all the locations you want to see in Marrakech.
Stayed 2 nights in May 2019

10/10 Excellent

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad
I loved this Riad. Very clean, very pretty and close (5-7 minutes walk) to all the main attractions of the Medina. Super tasty breakfast served on the beautiful rooftop of the Riad. Rooms are spacious and the personnel is just incredible. All members of the staff speak perfect English, French and Spanish (have not tried any more languages with them but am sure they speak something else as well!). Will definitely come back.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
The property is beautiful and the rooftop custom made breakfast a hit. Our room was unique with loft. The staff very professional and very helpful printing airline boarding passes... The old town feels unkept and wild with scooters speeding about. Shopping for deals was fun. I felt my children and I were always safe. I certainly would recommend the Riad Bindoo to my friends. Your taxi can’t drive to the front door so a local will assist and charge to show the way which is a one minute walk.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Riad was the highlight of the trip and Muhammad was just amazing, he always had a genuine smile on his face and really made us feel at home in the chaos of the medina. The location is a 10-15 minute to the main center and its down a little alley a little off the beaten path but well worth the price per night. The decor was
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little paradise in the busy city of marrakech. Hotel is authentic, peaceful and very welcoming. The staff were always more then happy to help. Would recommend 100%
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extraordinary. They were so helpful with questions and the Riad itself was amazing. I will definitely be going back.
Stayed 3 nights in Mar 2019

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in Marrakech
What a fantastic Riad. From the friendly welcome, lovely evening meal on our first night and amazing staff. Beautiful riad with Amazing roof terrace. Centrally located in the Medina, with an absolutely amazing Spa next door. Would highly recommend to anyone traveling to Marrakech.
Stayed 4 nights in Feb 2019

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly beautiful Riad tucked away down side streets about 10 mins walk from the main square (Jemaa el-Fnaa). There is a quaint little front door and lovely little Reception area as you enter into this oasis of calm and tranquility. Our room (Benares Suite) had the most amazing double bed situated at the top of a spiral staircase and our two teenage boys were happy sleeping on the 2 single beds downstairs (which I think are usually sofas but are actually proper single beds!). We had dinner on the Riad’s rooftop on the first night (our anniversary!) for ease after a busy day - it was simply amazing! The views of Marrakesh as the sun set over the city, coupled with the superb food made for an unforgettable evening. Breakfast every morning (included) was always a feast of sweet-treats and tea/coffee/juice which was delicious and served on the sunny rooftop (or in a small dining area on ground floor if a little chilly outside) and always served with a smile. Riad Bindoo is an amazing experience not to be missed - a feast for the eyes as it is visually stunning, coupled with the friendly (and excellent English speaking!) staff made for a truly memorable 3 day anniversary/birthday weekend treat! THANK YOU!
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service and beautiful place to stay, would absolutely recommend!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most incompetent Staff in the World
Worst hotel experience of my life.... They checked us in to the wrong room, then called a few hours later to inform us that we could no longer stay here despite our bags already being in the room. Turns out, they had cancelled our reservation and put us in someone else's room without checking. They then told us to go to another hotel but would not provide the address. We walked for 3 hours looking for it and eventually had to pay some kids to help us find it. Riad Bindoo said they were sending someone to meet us to help find it. We waited for over an hour, turns out, they sent the person to the wrong location with a similar name. When we arrived, they had delivered someone else's bags to our new hotel. They assured us they would bring our bags in 30-45 minutes. Two hours later, no bags. When they finally showed up, they informed us that they didn't mean to kick us out, and meant to call another group and we could have stayed the whole time. The other group booked a different room type as us, and we never got to stay in the room we booked. The level of disorganization and incompetence was astounding. A 5 year old could have done better - would never ever recommend.
Stayed 4 nights in Dec 2018

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at this charming and beautiful Riad
This Riad and its staff made our experience in Marrakesh so memorable and so incredibly comfortable. The moment I walked in I knew that I'd be back and I am already trying to figure out when I can come back to Marrakesh and stay at this Riad again! Check in was smooth and welcoming. We were offered complementary mint tea, as custom in Morocco. All of the guidance and help we received from the staff was incredibly appreciated. From little things such as directions, to larger things such as the HUGE amount of help I received from the staff when one of the ATM machines ate my bank card, and even how the staff helped put together a cute birthday breakfast for my friend who was staying with me! It was one of the top most pleasant stays I've had while travelling anywhere in the world. The terrace was beautiful, so was the pool. In fact, every corner of the place was so picturesque! The breakfast was great, the wifi was a little spotty but not any less than anywhere else in Morocco. Big, beautiful bathrooms, beautiful decor in the rooms. AC worked perfectly, Housekeeping was done daily and done well. And the location was absolutely perfect- Just a 5 minute walk away from the Medina- perfect from taking a break from the chaos of the souks but also central and easy to travel to/from. This place was truly a peaceful and unique retreat and the staff were phenomenal.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful architecture and Art Deco! Mohamad was an amazing manager! The hotel treated everyone like royalty!!
Stayed 2 nights in Dec 2018

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay!
Nice place, well kept, and superior service.
Stayed 3 nights in Oct 2018

10/10 Excellent

Charlotte, Brighton, Sussex, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt more than welcome from the moment of our arrival and were very well looked after by all the delightful staff. We had a lovely room; enjoyed relaxing on the roof terrace while sipping mint tea, and thoroughly enjoyed eating there, too. (We couldn't get enough of the delicious lamb tagine.) Bindoo is also well placed and an easy, short walk to the main square, souk and major visitor attractions. We had a fabulous stay. Thank you so much. Charlotte and Suzannah (UK)
Stayed 4 nights in Oct 2018

10/10 Excellent

Fairuz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Marrakech
We really enjoyed our stay at Riad Bindoo in Marrakech. The staff was so incredibly friendly and helpful which made our stay even better. the decor is beautiful and breakfast on the terrace is beautiful. The breakfast changes every day but the two days we were there was just some bread, butter, jam, fruits, and fresh orange juice. The rooms were clean and comfortable and had a really nice atmosphere. Highly recommend this riad for your stay in Marrakech!
Stayed 2 nights in Oct 2018

8/10 Good

Dakota

Liked: Cleanliness, staff & service
The staff are very helpful and kind. The bed was very firm and on the hard side, the room could have used more lighting, the lighting was very dim and hard to see.
Stayed 4 nights in Oct 2018

10/10 Excellent

Ana

Ana from New York
My stay at Riad Bindoo was amazing!!! I felt home away from home. The room was spacious clean and very well decorated, also very quiet, I was able to rest every night . The Riad is beautiful and the view from the terrace is amazing too. Perfect location, I was able to walk to the Médina every day for the 4 days I stayed. Mohamed and Karam were very polite and help me with my tickets reservations and answered all my questions. I highly recommend this hotel.
Stayed 3 nights in Sep 2018

8/10 Good

Hazel

Good customer service. Very polite hotel receptionist.
Stayed 3 nights in Aug 2018

10/10 Excellent

amah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The staff was quite helpful. Breakfast was different each day and at your own time so that you do not rush to get up.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Bindoo decor was very fun and charming. Service was excellent and beyond expectations!
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Small hotel but great service, the rooms are very unique and spacious. The staff was accommodating with our early checkout time and had breakfast ready for us very early in the morning!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort