Reception

Reviews of Hotel 101 - Manila

3 out of 5
Hotel 101 - Manila
EDSA Extension, Mall of Asia Complex, Pasay, Manila

Reviews

8.6

Excellent

Rating 10 - Excellent. 711 out of 1395 reviews" "
Rating 8 - Good. 457 out of 1395 reviews" "
Rating 6 - Okay. 134 out of 1395 reviews" "
Rating 4 - Poor. 51 out of 1395 reviews" "
Rating 2 - Terrible. 42 out of 1395 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Bianca

Liked: Staff & service
Disliked: Cleanliness
Great staff! Hotel is a bit rundown, needs a bit of an upgrade.
Stayed 2 nights in May 2024
Response from PPL on 26 May 2024
Dear Ms. Bianca,Thank you for choosing Hotel101 - Manila for your recent stay. We appreciate your time in providing feedback on your experience.We're thrilled to learn that you enjoyed our amenities and services. Your positive comments will be shared with our team to motivate them to maintain a high level of service.Please be informed that ongoing room renovations are in progress to enhance our facilities. We kindly ask for your understanding as these improvements may take some time.Thank you for making us your preferred choice in Pasay. We look forward to welcoming you back.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Okay

Bianca

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Convenient area! Hotel just needs a bit of an upgrade.
Stayed 1 night in May 2024
Response from PPL on 26 May 2024
Dear Ms.Bianca,Thank you for choosing Hotel101 - Manila for your recent stay. We appreciate your time in providing feedback on your experience.We're thrilled to learn that you enjoyed our amenities and services. Your positive comments will be shared with our team to motivate them to maintain a high level of service.Please be informed that ongoing room renovations are in progress to enhance our facilities. We kindly ask for your understanding as these improvements may take some time.Thank you for making us your preferred choice in Pasay. We look forward to welcoming you back.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Gerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to any transportations going to airport.walking distance to Mall of Asia
Stayed 4 nights in May 2024
Response from PPL on 25 May 2024
Dear Mr. Gerry,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities
Not available
Stayed 2 nights in May 2024
Response from PPL on 24 May 2024
Dear Mr.Danny,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Craig

Liked: Cleanliness, amenities
location was great close to food the mall and getting a taxi was no problem very convenient location
Stayed 4 nights in May 2024
Response from PPL on 22 May 2024
Dear Mr. Craig,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice thank you
Stayed 1 night in May 2024
Response from PPL on 22 May 2024
Dear Ms. Cynthia,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Mary Jane, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Food could be better
Stayed 4 nights in May 2024
Response from PPL on 22 May 2024
Dear Ms. Mary Jane,Thank you for selecting Hotel101 - Manila for your stay.Your feedback is greatly valued, as it guides our continuous efforts to enhance our services. We appreciate your comments on breakfast, which we have already shared with our restaurant concessionaire for future enhancements.We look forward to the opportunity of welcoming you back in the future, providing an improved experience that meets your expectations.Warm regards,Pauline Anthonette LumibaoOfficer-in-ChargeCustomer Service Department

10/10 Excellent

Elene

Liked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from PPL on 22 May 2024
Dear Ms. Elene,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk personnel not friendly to talk with.
Stayed 2 nights in May 2024
Response from PPL on 20 May 2024
Dear Mr.Noel,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Ludivina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is convenient. But the worse always no cable on tv. The staff is so friendly and trustworthy.
Stayed 15 nights in May 2024
Response from PPL on 20 May 2024
Dear Mr. Ludivina,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Jason

Travelled with family
Liked: Staff & service
Safe and convenient.
Stayed 1 night in May 2024
Response from PPL on 20 May 2024
Dear Mr.Jason,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Jason

Travelled with family
Liked: Staff & service
Safe and good location. Rooms okay nothing special.
Stayed 1 night in May 2024
Response from PPL on 20 May 2024
Dear Mr.Jason,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Okay

Shavaz, SAN FRANCISCO

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location close to Moa mall and the seaside restaurants."The room just ok a bit tight but doable. I stayed for two nights only, that’s about all I can take. All and all it work for what I needed. (Transferring flights).
Stayed 2 nights in May 2024
Response from PPL on 15 May 2024
Dear Mr. Shavaz,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.Meanwhile, kindly be advised that all of our standard happy rooms are of the same size and feature.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Helen

Travelled with partner
Close to the mall
Stayed 1 night in May 2024
Response from PPL on 14 May 2024
Dear Ms. Helen,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Gee Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so very entertainment, from the food the parking area the room so clean
Stayed 4 nights in May 2024
Response from PPL on 13 May 2024
Dear Ms. Gee Ann,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it because I can walk go to mall of Asia..
Stayed 1 night in Feb 2024
Response from PPL on 13 May 2024
Dear Ms. Maria,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Miklos, los angeles

Travelled with family
Liked: Amenities
Nice place
Stayed 1 night in May 2024
Response from PPL on 11 May 2024
Dear Mr.Miklos.Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents stayed at Hotel 101 for 3 days. They are from out of town. Check in was easy. They loved the location. It was clean and quiet. They said the staff was very polite and kind. Their stay was very comfortable. My dad loved the breakfast. He said there's a lot of options and very delicious. Thank you Hotel 101 for making my parents stay very comfortable. True Filipino hospitality.
Stayed 3 nights in May 2024
Response from PPL on 11 May 2024
Dear Ms. Melissa,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Pauline Anthonette Lumibao OIC-Customer Service De on 10 May 2024
Dear Mr. Noel,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 2 nights in May 2024
Response from Pauline Anthonette Lumibao OIC-Customer Service De on 9 May 2024
Dear Mr. Alvin,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,

10/10 Excellent

Juanito

Stayed 1 night in May 2024
Response from PPL on 24 May 2024
Dear Mr. Juanito,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Juanito

Stayed 1 night in May 2024
Response from PPL on 23 May 2024
Dear Mr. Juanito,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

myles

Travelled with partner
Liked: Cleanliness, staff & service
Bad odor in bathroom most likely coming from floor drain system
Stayed 2 nights in Apr 2024
Response from PPL on 3 May 2024
Dear Ms. Myles,Thank you for choosing Hotel101 - Manila for your recent stay. Your feedback is invaluable to us as we continuously strive for excellence in our service.Your comments have been shared with our service leaders to address all the areas needing improvement and to prevent similar occurrences in the future.We look forward to the privilege of welcoming you back and serving you better on your next visit.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Okay

Julius Caesar

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly and courteous.
Stayed 4 nights in Mar 2024
Response from PPL on 30 Apr 2024
Dear Mr.Julius Caesar,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Okay

Blake

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from PPL on 29 Apr 2024
Dear Mr. Blake,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from PPL on 30 Apr 2024
Dear Mr. Jesus,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Jose

Stayed 3 nights in Apr 2024
Response from PPL on 19 May 2024
Dear Mr.Jose,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

2/10 Terrible

Blake

Stayed 1 night in Apr 2024
Response from PPL on 19 May 2024
Dear Mr. Blake,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to the mall
Stayed 2 nights in Apr 2024
Response from PPL on 29 Apr 2024
Dear Ms. Carlos,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Absolon

Liked: Amenities
Good to stay and accessible to all.
Stayed 2 nights in Apr 2024
Response from PPL on 28 Apr 2024
Dear Mr.Absolon,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay, but we had fun. Staffs are very accomodating, good foods too. Room was clean.
Stayed 2 nights in Apr 2024
Response from PPL on 28 Apr 2024
Dear Ms. Lyn,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Mary Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for food, shopping and the airport. Have the option to store your luggage free of charge.
Stayed 1 night in Apr 2024
Response from PPL on 27 Apr 2024
Dear Ms. Mary Ann,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Heildegarde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Apr 2024
Response from PPL on 27 Apr 2024
Dear Ms. Heildegarde,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Michael, Saipan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and the price is good, but there is no ambiance. It is very good for a short stay when transiting.
Stayed 1 night in Mar 2024
Response from PPL on 27 Apr 2024
Dear Mr. Michael,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly & welcoming! :)
Stayed 1 night in Apr 2024
Response from PPL on 26 Apr 2024
Dear Ms. Catherine,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

stephen

Stayed 1 night in Apr 2024
Response from PPL on 13 May 2024
Dear Mr. Stephen,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Okay

Dovie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Broken tiles on the floor unsafe for people with mobility issues. Some areas in hallway needs light as its dark
Stayed 1 night in Apr 2024
Response from PPL on 21 Apr 2024
Dear Ms. Dovie,Thank you for choosing Hotel101 - Manila for your recent stay. We appreciate your time in providing feedback on your experience.We're thrilled to learn that you enjoyed our amenities and services. Your positive comments will be shared with our team to motivate them to maintain a high level of service.Please be informed that ongoing room renovations are in progress to enhance our facilities. We kindly ask for your understanding as these improvements may take some time.Thank you for making us your preferred choice in Pasay. We look forward to welcoming you back.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Okay

Dovie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs maintenance work wall papers coming apart,broken tiles on the floor,limited lightning in some area in hallway warm in lobby not enough cooling system. Great staff though very accommodating.
Stayed 2 nights in Apr 2024
Response from PPL on 21 Apr 2024
Dear Ms. Dovie,Thank you for choosing Hotel101 - Manila for your recent stay. We appreciate your time in providing feedback on your experience.We're thrilled to learn that you enjoyed our amenities and services. Your positive comments will be shared with our team to motivate them to maintain a high level of service.Please be informed that ongoing room renovations are in progress to enhance our facilities. We kindly ask for your understanding as these improvements may take some time.Thank you for making us your preferred choice in Pasay. We look forward to welcoming you back.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean amd staff was very helpful
Stayed 9 nights in Apr 2024
Response from Pauline Anthonette Lumibao OIC-Customer Service De on 19 Apr 2024
Dear Mr. Timothy,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,

10/10 Excellent

Wilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great services
Stayed 1 night in Apr 2024
Response from Pauline Anthonette Lumibao OIC-Customer Service De on 19 Apr 2024
Dear Ms. Wilma,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,

6/10 Okay

Cherry May

Travelled with family
Stayed with my cousin for 1 night.Every staff i have encountered are very nice and polite. Biggest con for me are the rooms. My first impression was the room looks to be very nice and bed is clean.The air conditioning keeps turning off after a couple of hours which is kind of annoying. I had to unplug and turn the AC on again for it to work which is very annoying and we had to wake up drenched in sweat. Because of the constant waking up, I saw a cockroach at night and hid under the kettle which is kind of gross..Other than that, I would probably not stay at the property again.
Stayed 1 night in Apr 2024
Response from PPL on 16 Apr 2024
Dear Ms. Cherry May,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

4/10 Poor

Wendy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean rooms. Food in breakfast buffet not so good. All staff were friendly and polite.
Stayed 1 night in Apr 2024
Response from PPL on 16 Apr 2024
Dear Ms. Wendy,Thank you for selecting Hotel101 - Manila for your stay.Your feedback is greatly valued, as it guides our continuous efforts to enhance our services. We appreciate your comments on breakfast, which we have already shared with our restaurant concessionaire for future enhancements.We look forward to the opportunity of welcoming you back in the future, providing an improved experience that meets your expectations.Warm regards,Pauline Anthonette LumibaoOfficer-in-ChargeCustomer Service Department

6/10 Okay

Jacinto

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Internet terrible. Aircon did not work and when transfer room AC still very noisy
Stayed 2 nights in Apr 2024
Response from PPL on 21 Apr 2024
Dear Mr. Jacinto,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people or employee
Stayed 2 nights in Apr 2024
Response from PPL on 16 Apr 2024
Dear Mr. Darwin,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

NOEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a room with faulty air conditioning and strong cleaning odor. Transferred to another room after some period of back and forth communication with the front desk .
Stayed 3 nights in Apr 2024
Response from PPL on 16 Apr 2024
Dear Mr. Noel,Thank you for choosing Hotel101 - Manila for your recent stay. Your feedback is invaluable to us as we continuously strive for excellence in our service.Your comments have been shared with our service leaders to address all the areas needing improvement and to prevent similar occurrences in the future.We look forward to the privilege of welcoming you back and serving you better on your next visit.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Okay

Irish Christine

Liked: Cleanliness, staff & service, amenities
It was near my office and mall. So it was convenient to stay there. Most of the staff are friendly and accommodating. But i did not like how the operator respond to me about my inquiries. The aircon in my room needs cleaning and it's not functioning well. Woke me up sweating a few times during my stay. I was hoping to have a comfortable stay that's why i booked a hotel stay before going home. But unfortunately it was disappointing.
Stayed 2 nights in Apr 2024
Response from PPL on 16 Apr 2024
Dear Ms. Irish Christine,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

clayton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying at this affordable rate hotel and I was actually impressed by the value and service. As I pulled into the driveway I was immediately greeted by the security guard who directed me to guest parking. The large covered garage has several floors with lots of guest parking and it was an easy short walk to the elevator where I was greeted by another security guard who assisted me by calling the bell hop baggage service. I was two hours early so the front desk pre checked us in and allowed us to enjoy the use of their large pool and Jaccuzi which was so nice and relaxing. The guest rooms and bathrooms are of a decent size and very clean with comfortable beds. It’s just a short walk to the Mall of Asia and many dining options along the way as well. The hotel breakfast buffet was good with a fresh fruits and salad bar, great value at an affordable price. With its convenient location and secure parking garage, I will definitely recommend staying here. I usually spend 3 to 4 times the price at another hotel around the corner but, after the great experience I had here I will be staying here again soon.
Stayed 1 night in Apr 2024
Response from PPL on 15 Apr 2024
Dear Mr. Clayton,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Helen

Travelled with partner
not bad
Stayed 1 night in Apr 2024
Response from PPL on 21 Apr 2024
Dear Ms. Helen,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Good

Salve Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of this property is its proximity to the airport, shopping. Equally important is its basic, clean accommodations. The posted review of its restaurant is pretty much it.
Stayed 2 nights in Apr 2024
Response from PPL on 11 Apr 2024
Dear Ms. Salve Eva,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Okay

Philip

Stayed 2 nights in Apr 2024
Response from PPL on 30 Apr 2024
Dear Mr. Philip,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department