Overview of Hotel H2O

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Guest reviews

4.1 / 5Very Good
1,890 reviews


  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa


What's nearby

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Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Standard Room, 2 Single Beds, Park View

    Standard Room, 2 Single Beds, Park View

    Room amenities

    • 25 sq m
    • Park view
    • Sleeps 2
    More details
  • Standard Twin Room, 2 Single Beds, Sea View

    Standard Twin Room, 2 Single Beds, Sea View

    Room amenities

    • 25 sq m
    • Sea view
    • Sleeps 2
    More details
  • Aqua Room

    Aqua Room

    Room amenities

    • 25 sq m
    • Sleeps 4
    More details
  • Premiere Classic Bay

    Premiere Classic Bay

    Room amenities

    • 43 sq m
    • Sea view
    • Sleeps 3
    More details
  • Aqua Jellies Room

    Aqua Jellies Room

    Room amenities

    • 31 sq m
    • Sleeps 3
    More details
  • Bayview King Room

    Bayview King Room

    Room amenities

    • 25 sq m
    • Sea view
    • Sleeps 4
    More details
  • Aqua Supreme

    Aqua Supreme

    Room amenities

    • 42 sq m
    • Sleeps 3
    More details
  • Bay Deluxe

    Bay Deluxe

    Room amenities

    • 31 sq m
    • Sea view
    • Sleeps 4
    More details

About this area


Located in Manila's Ermita neighbourhood, Hotel H2O is in the historical district and on the waterfront. Fort Santiago and Manila Cathedral are notable landmarks, and some of the area's popular attractions include Manila Ocean Park and Star City. Travelling with kids? Consider Manila Zoo, or check out an event or a game at Smart Araneta Coliseum.

Popular Location

What's nearby

  • Rizal Park - 8 min walk
  • U.S. Embassy - 10 min walk
  • Manila Cathedral - 4 min drive
  • University of Santo Tomas - 5 min drive
  • Star City - 5 min drive

Getting around

  • Manila Paco Station - 4 min drive
  • United Nations LRT Station - 19 min walk


  • Where to eat
  • Makan Makan Food Village – Ocean-view restaurant. Serves breakfast, lunch and dinner.

About this property

Hotel H2O

4-star family-friendly hotel connected to a shopping centre in Ermita
A full-service spa, a restaurant and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 147 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include pillowtop, 24-hour room service and rainfall showerheads.
Hotel H2O offers 147 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking (surcharge)
Valet parking (surcharge)
Return airport shuttle (surcharge)
Local area shuttle (surcharge) up to 10 km
Limo/town car service
Shopping centre shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Children's pool
Fitness centre
Full-service spa
Outdoor pool

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool


ATM/banking services
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken


Business services

Business centre
Computer station
Meeting rooms
Conference centre (4413 square feet of space)


Body scrubs
Body treatments
Manicures and pedicures
Hot tub


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel


Designated smoking areas (fines apply)
TV in reception

Room amenities


Air conditioning
Blackout drapes/curtains
Hypo-allergenic bedding
Pillow-top mattress


Free toiletries
Rainfall showerhead


32-inch LCD TV
TV channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water


Free local calls
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe



Check-in time starts at 2:00 PM
Early check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability


  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

American Express
Diners Club
JCB International

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Hotel H2O Manila
  • Hotel H2O
  • H2O Manila
All reviews

Guest reviews


Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What i love about this property is the location. It sort of like a destination with the ocean park within the hotel. The staffs were very attentive and always available to help. May i suggest providing two chairs to each of the rooms instead of only one. Shout out to Gee at the coffee shop.

Stayed 4 nights in Mar. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar. 2020


    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    Great location and very different room with an aquarium “view”. Expedia VIP upgrade a pleasant surprise. HOWEVER unexpected and very loud building noises at 2am woke the whole floor and only stopped when we complained. Unbelievably the noise restarted About half an hour later and only finally stopped after second complaint. Absolutely ruined our nights sleep. This was not just tapping noises, it sounded like major angle grinder work and then extended hammering. No apology or compensation offered at check out. Unacceptable for a hotel with a premium price. We will never return to this hotel.

    Stayed 1 night in Mar. 2020


    • Liked: Staff & service, amenities
    • Disliked: Cleanliness, property conditions & facilities

    The overall design idea of the hotel is cool. The window of the room feeling directly on the water made for beautiful scenes. Jacuzzi in the unit would have been cool if the jets didnt spray out particles of debris. And the shower head wasnt cracked on the top spraying the celing and calcified to the point a quarter of the shower head was plugged. Jaccuzi again would have been cool had also a nasty sized bug not come out of the wall and gone swimming. And a foul smell from the sink which turned out yellow water the first 10 seconds when we arrived. The smell in the sink went away the second night, but it was bad. The tv didnt work. Its just really old and needs a rehab. Asap. The view was leginamately beautiful though. The real postive was the staff was sincerecly helpful and fantastic. You kind of get the feeling they know the rooms suck and honestly try to make it better. Wasn't worth the money coming in at the same price as the Sofitel. Also worth noting the locks had to be reset after a few tries to get the room keys working. We wouldn't leave for the evening on time waiting on that.

    Stayed 2 nights in Feb. 2020