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"The room was amazing and breakfast was great with alot of options."

" I Love this hotel , the staff is very wonderful and the Manager ITZE is a great person, they attended all my requests to my healthy condition ( ciatic ). I recommend this hotel 100% for all your travel needs. Thanks ITZE and all you wonderful staff. I'm enjoying my stay ,(almost 2 months) Christmas 2025-26 Thanks 🙏👍👍👍👍👍"

"The staff, the rooms overall were spotless very friendly and helpful. We loved the stayed in the hotel, I am pretty sure we are coming back to the hotel in the future."

"The team and staff were extremely helpful, attentive, and made the whole staying a great experience. Very satisfied — highly recommend this location!"

"The people and service are great. The location of the hotel is what brought me here in the first place. You can cross the street and go to the Mall and find anything you need. It’s specially great for families with kids as it has a pool and you can also walk to the mall and there are other attractions for the kids, including a movie theater. The pool is not that warm even though they told us it was heated. My only complaint was the Noche Buena dinner or the dinner for December 24th as the food was not good overall considering it was pretty expensive. "

"Clean, beautiful, comfortable great location! Amazing staff and wonderful breakfast! "

"Great service"

"Excellent "

"great overall "