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"The Fairfield by Marriott in Aso is a very comfortable hotel like the Fairfield in Nikko where my wife and I staid before. The rooms are clean, modern and with a lot of light coming in through a big window; comfortable enough that on a rainy day we decided to stay in the room almost all day. Personnel at the reception is very friendly and helpful.The restaurant selection in the area is not the greatest but there is a Lawson Station shop nearby. Additionally the hotel offers free coffee, tea etc. and sells some food items which can be heated in microwaves if necessary. The Fairfield is located near the local train station and has sufficient parking space if you come by car. "

"Everything is done correctly and attention to details are second to none. I would suggest they limit the age of young children as they can be noisy and annoying screaming and running around the resort."

"Nice view ."

"Prívate onsen in room was perfect. Staff were very welcoming and helpful. Exquisite meals"

"Spent one night on the way to kagoshima. Great hotel, very clean, amazing dinner and breakfast, Great amenties. Underated hotel, had a short but lovely time there."

"Sunny and the other staff were so wonderful, they helped with laundry, directions around town, taxis and so on. The rooms are large and comfortable, the upstairs terrace is lovely; all the American and Japanese toys from the last fifty years on display are fascinating; roomy, clean kitchen with pleasant, quiet and restful common room area"

"Beautiful, traditional Japanese style rooms provide an authentic experience. We enjoyed the breakfast. They did their best to accomodate my wife's gluten free diet needs. The family onsens were a nice option for privacy."

"I stayed here in Nov 2024 and Jun 2025. This property is so beautiful. There is long term construction right next to the property so there is noise during the day. Everything was perfect to have a relaxing time. "

"Beautiful, modern, very tastefully decorated property. The front desk attendee was very hospitable, a warm welcome to our first time in Yufuin! Gems is a minute walk from the station / bus stop, and is located centrally to Yufuin town. The walk to Kinrin lake was beautiful, with views of the mountain on the street. The room we booked was incredibly spacious, and although designed for 4, did not feel too empty for 2. The bathroom is so well done and so clean, with a huge bath tub that just invites a private soak. We would stay again next time! "