5/5 Excellent
Verified traveller
Business traveller
28 Dec. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Overview of Sercotel Madrid Aeropuerto
Photo gallery
Sercotel Madrid Aeropuerto
4.3/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet Friendly
- Free airport shuttle
- Air conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 72-hour vacancy between guest room stays
Explore the area
Castillo de la Alameda15 min walk
El Capricho Park16 min walk
Plenilunio Shopping Mall5 min drive
Madrid (MAD-Adolfo Suarez Madrid-Barajas)6 min drive
Choose dates to view prices
Double Room Single Use
Photos of Double Room Single Use
Double Room Single Use
4.8/5 guest room ratingMore detailsRoom amenities
- Sleeps 1
- 2 Single Beds OR 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 1Max adults: 10
Room details
2 Single Beds or 1 Double Bed
Internet – Free WiFi
Entertainment – 49-inch TV with digital channels
Food & Drink – Room service and minibar
Sleep – Memory foam bed, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, shower and rainfall showerhead
Practical – Laptop-compatible safe, phone and iron/ironing board (on request); free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Low-height door lock, low-height plug sockets in bathroom, handheld showerhead, wheelchair-width doorways, portable shower seat, transfer shower, low-height work surface and sink, wheelchair accessible, wheelchair-accessible bathroom vanity, grab bar in shower and raised toilet seat
Non-Smoking, pet-friendly
Superior Double Room
Photos of Superior Double Room
Superior Double Room
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
Internet – Free WiFi
Entertainment – 49-inch TV with digital channels
Food & Drink – Room service and minibar
Sleep – Memory foam bed, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop-compatible safe, phone and iron/ironing board (on request); free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Height-adjustable showerhead
Non-Smoking, pet-friendly
Superior Single Room
Photos of Superior Single Room
Superior Single Room
More detailsRoom amenities
- Sleeps 1
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 1Max adults: 10
Room details
1 Double Bed
Internet – Free WiFi
Entertainment – 49-inch TV with digital channels
Food & Drink – Room service and minibar
Sleep – Memory foam bed, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop-compatible safe, phone and iron/ironing board (on request)
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Height-adjustable showerhead
Need to know – No cots (infant beds) available
Non-Smoking, pet-friendly
Triple Room (2 + 1)
Photos of Triple Room (2 + 1)
Triple Room (2 + 1)
4.3/5 guest room ratingMore detailsRoom amenities
- Sleeps 3
- 3 Single Beds OR 1 Single Bed and 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
3 Single Beds or 1 Single Bed and 1 Double Bed
Internet – Free WiFi
Entertainment – 49-inch TV with digital channels
Food & Drink – Room service and minibar
Sleep – Memory foam bed, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, shower and rainfall showerhead
Practical – Laptop-compatible safe, phone and iron/ironing board (on request); free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Height-adjustable showerhead
Non-Smoking, pet-friendly
Family Quadruple Room (2 + 2)
Photos of Family Quadruple Room (2 + 2)
Family Quadruple Room (2 + 2)
4.2/5 guest room ratingMore detailsRoom amenities
- Sleeps 4
- 2 Single Beds and 1 Double Bed OR 4 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
2 Single Beds and 1 Double Bed or 4 Single Beds
Internet – Free WiFi
Entertainment – 49-inch TV with digital channels
Food & Drink – Room service and minibar
Sleep – Memory foam bed, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, shower and rainfall showerhead
Practical – Laptop-compatible safe, phone and iron/ironing board (on request); free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Height-adjustable showerhead
Non-Smoking, pet-friendly
Junior Studio Suite, 1 Bedroom
Photos of Junior Studio Suite, 1 Bedroom
Junior Studio Suite, 1 Bedroom
More detailsRoom amenities
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
Internet – Free WiFi
Entertainment – 49-inch TV with digital channels
Food & Drink – Room service and minibar
Sleep – Memory foam bed, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop-compatible safe, phone and iron/ironing board (on request); free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Height-adjustable showerhead
Non-Smoking, pet-friendly
Double Room
Photos of Double Room
Double Room
4.6/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Single Bed
Internet – Free WiFi
Entertainment – 49-inch TV with digital channels
Food & Drink – Room service and minibar
Sleep – Memory foam bed, a pillow menu, blackout drapes/curtains and linenBathroom – Private bathroom, shower and rainfall showerhead
Practical – Laptop-compatible safe, phone and iron/ironing board (on request); free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Low-height door lock, low-height plug sockets in bathroom, handheld showerhead, wheelchair-width doorways, portable shower seat, transfer shower, low-height work surface and sink, wheelchair accessible, wheelchair-accessible bathroom vanity, grab bar in shower and raised toilet seat
Non-Smoking, pet-friendly
About this area
Madrid
Located in Barajas neighbourhood, Sercotel Madrid Aeropuerto is connected to the convention centre. Castillo de la Alameda and Fuente de la Concha are notable landmarks, and the area's natural beauty can be seen at El Capricho Park and Juan Carlos I Park. Looking to enjoy an event or a match while in town? See what's going on at Real Madrid City. Guests appreciate the hotel's convenience for public transportation: Alameda de Osuna Station is 8 minutes on foot.
View map
What's nearby
- Castillo de la Alameda - 15 min walk
- El Capricho Park - 16 min walk
- Plenilunio Shopping Mall - 5 min drive
- Teatro Bus - 5 min drive
- Fuente de la Concha - 7 min drive
Getting around
- San Fernando Henares Station - 7 min drive
- Alameda de Osuna Station - 8 min walk
- Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 6 min drive
Restaurants
- La 28 - 7 min walk
- Sienna - 7 min walk
- L'incontro Trattoria - 7 min walk
- Os Ferreiros - 16 min walk
- Derzu Bar - 16 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Social distancing
Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- On-site parking available only on request
- Secured covered self parking on site (EUR 12 per day)
- Secured covered extended parking on site (EUR 8 per day)
- Limited on-site parking
- Electric car charging station on site
- On-site parking is wheelchair accessible
- Height restrictions apply for on-site parking
- On-site parking options include a garage
- Free return airport shuttle from 6:00 AM to 11 PM
- Airport shuttle at scheduled times
Food and drink
- Buffet breakfast available for a fee daily 5 AM–10:30 AM: EUR 11.5 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- Free daily reception
- Room service available
Things to do
- Fitness centre
- Seasonal outdoor pool
Family friendly
- Dry cleaning service
- Laundry facilities
- Seasonal outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Business services
- Business centre
- Computer station
- Meeting rooms
Outdoors
- Outdoor furniture
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Handrails in stairwells
- Height-adjustable showerhead
- In-room accessibility
- Roll-in shower
- Step-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Climate control (heating)
- Linens
- Memory foam mattress
- Pillow menu
Bathroom
- Bidet
- Free toiletries
- Hairdryer
- Hydromassage showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 49-inch TV
- TV/satellite channels
Food and drink
- Minibar
More
- Free local calls
- Iron/ironing board (on request)
- Laptop-compatible safe
- Phone
- Soundproofing
- Window screens
See similar properties
Policies
Check-in
Check-in from 2 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 15, per pet, per day, plus a deposit of EUR 100 per stay
Dogs and cats only
1 per room (up to 33 lbs/15 kg)
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 11.5 per person (approximately)
- Covered self-parking fee: EUR 12 per day
- Covered extended parking fee: EUR 8 per day
- Pet deposit: EUR 100 per stay
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: EUR 20 (subject to availability)
- Late check-out fee: EUR 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
Property is also known as
Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid
Frequently asked questions
4.3
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.4/5
Amenities
4.4/5
Property conditions & facilities
1/5 Terrible
Leonid
23 Jun. 2020
Disliked: Staff & service
Stayed 1 night in Jun 2020
5/5 Excellent
Verified traveller
Travelled with family
17 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with kids!
Stayed 1 night in Mar 2020
4/5 Good
Julián
Business traveller
13 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
4/5 Good
Richard, Garfield
9 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
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