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Dear Hotel Madrid

4.0 star property
Boutique Madrid hotel connected to a shopping centre, steps from Plaza de EspaƱa - Princesa

Choose dates to view prices

At Dear Hotel Madrid, immerse yourself in a boutique experience with rooftop views and an international cuisine restaurant. Relax by the poolside bar or swim-up bar, and enjoy WiFi throughout your stay. The hotel's location near Royal Palace of Madrid and Plaza Mayor is just one reason guests rave about this upscale retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
The current price is NZ$351
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, Non Smoking, City View

8.8 out of 10
Excellent
(61 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, City View (High floor)

Premium Room, City View (High floor)

Premium Room, City View (High floor)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Terrace

Deluxe Room with Terrace

Deluxe Room with Terrace

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Gran Via 80, Madrid, 28013

What's nearby

  • Plaza de EspaƱa - Princesa - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Puerta del Sol - 13 min walk - 1.1 km
  • Prado Museum - 3 min drive - 2.2 km

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas) - 24 min drive

Restaurants

  • ā€Ŗ360Ā° Rooftop Bar - ā€¬1 min walk
  • ā€ŖStarbucks - ā€¬1 min walk
  • ā€ŖVIPS Plaza de EspaƱa - ā€¬1 min walk
  • ā€ŖGinkgo Restaurant & Sky Bar - ā€¬1 min walk
  • ā€ŖBurger King - ā€¬1 min walk

About this property

Dear Hotel Madrid

Upscale boutique hotel near Plaza de EspaƱa - Princesa
Located close to Royal Palace of Madrid and Plaza Mayor, Dear Hotel Madrid provides a swim-up bar, a poolside bar and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Nice To Meet You, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3ā€“5 people or up to 10 devices), and guests can find other amenities such as a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers and a swim-up bar
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Babysitting (surcharge), luggage storage and tour/ticket information
  • Smoke-free property, concierge services and 1 meeting room
  • Guest reviews speak highly of the helpful staff and location
Room features
All 162 rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

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9.4 out of 10, Exceptional, 4,460 reviews
The price is NZ$381
includes taxes & fees
11 Nov - 12 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3ā€“5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 36 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 22 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities will be closed during May, October, November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.00 per night.
Cots (infant beds) are available for EUR 20.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 36.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 70.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 5:00 PM

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Does Dear Hotel Madrid have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 5:00 PM.

How much does it cost to stay at Dear Hotel Madrid?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Dear Hotel Madrid on 30 Nov 2025 start from NZ$350.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dear Hotel Madrid pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Dear Hotel Madrid?

Check-in start time: 3 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Dear Hotel Madrid?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Dear Hotel Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.

Where is Dear Hotel Madrid located?

Located in Madrid Centro, this boutique hotel is within a 10-minute walk of Plaza de EspaƱa - Princesa and Royal Palace of Madrid. Puerta del Sol and Plaza Mayor are also within 15 minutes. Plaza de Espana Station is only a 2-minute walk and Santo Domingo Station is 4 minutes.

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Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to tourist spots and train station
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a bargain and lovely location. Would stay here over and over!
Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Dear Hotel. Itā€™s very central to lots of things in Madrid, most importantly it looks over Plaza de EspaƱa. I appreciated the water filter/fountains on every floor. Will definitely be staying again.
Stayed 6 nights in Jul 2025

8/10 Good

Brea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Staff was great, we checked in late at night. Misleading about amenities like coffee and snacks (all in vending machines, not free.) No staff at the bar by the pool from 12:00-14:00 while we were visiting. We were placed in a room on the first floor and it was extremely noisy & bright being so close to the street.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suite on the 12th floor! Beautiful and spacious. Super friendly and helpful staff at the front desk.
Stayed 1 night in Apr 2025

8/10 Good

Mingwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2024

6/10 Okay

Maria Isabel

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
No coffee facilities in the room
Stayed 1 night in Sep 2025

6/10 Okay

Monica

Liked: Cleanliness, staff & service, amenities
The hotel is in a safe, convenient location ā€” great for shopping, public transportation, and walking around the city. However, the room was disappointing: the bed was uncomfortable, there was noticeable dust throughout (including on the eucalyptus plant), and the bathroom had an unpleasant smell upon arrival with stains on the shower floor and walls. Breakfast was also underwhelming, with limited options and overly oily fried eggs despite the staffā€™s friendly service. On a positive note, the gifts provided (tote bag, sandals, and wine) were a thoughtful and rare touch that we truly appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for tourists! The hotel was extremely clean, and had a great rooftop!
Stayed 3 nights in Sep 2023

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities
Great place, great location, great rooms, great service. Highly recommend this hotel
Stayed 1 night in May 2023

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Madrid with lots of charm
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

ARTEMIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third year staying at this hotel and will repeat without a doubt
Stayed 2 nights in May 2024

10/10 Excellent

Jacquie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely and friendly, rooms bright and clean, beautiful rooftop bar and excellent location- we will definitely be back.
Stayed 4 nights in Sep 2022

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
Front of house staff very helpful, breakfast waiting staff friendly and helpful, rooms very clean and well equipped. Location very accessible for shops, taxis, metro .
Stayed 3 nights in Aug 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small but very comfortable accommodations in the heart of Madrid. The restaurant terrace was gorgeous and dinner was fabulous.
Stayed 1 night in Sep 2022

10/10 Excellent

Kraig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Excellent service. Best location

Excellent all around. Eunice was very accommodating for us at check in and even gave us recommendations for our stay
Stayed 3 nights in Oct 2022

10/10 Excellent

Anna Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent family room. Lovely roof top bar. Great breakfast. Easy location to walk and get around.
Stayed 3 nights in May 2023

8/10 Good

deepak

Liked: Staff & service
Good hotel but I wish they had the pool heated in winter

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern hotel in an excellent location. Our flight was delayed, and the hotel was quick to respond to our message about the delay and the need for a late check-in. Hotel is convenient to local transportation and parks. Will stay again.
Stayed 3 nights in Sep 2022

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
A lovely place. Clean and cosy envirememt
Stayed 3 nights in Jul 2023

10/10 Excellent

Peining

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a friendsā€™ retreat. We are four high school friends and luckily we found a conjoined two rooms to fit out needs. And.. it is 10 min walk to the palace, plaza mayor, and the shopping destinations off Gran Via. Metro stops for theee lines, 2,3, and 10 right outside of the hotel door. Very nice stay for us
Stayed 7 nights in Apr 2023

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As Close to Perfect as It Gets

This hotel comes closer to perfection than anywhere Iā€™ve ever stayed. Every aspect feels thoughtfully considered, and it truly delivers on all fronts. The location is excellent, placing you within walking distance of everything worth seeing, yet itā€™s wonderfully quiet and peaceful inside. The staff are genuinely warm and attentive, making you feel welcome from the moment you arrive. Thereā€™s a subtle, pleasant scent throughout the hallways, which immediately sets a calming tone. The design is clever and cohesive, with smart solutions in every detail ā€” clearly the result of intentional and meticulous planning. The rooftop pool is a highlight, offering a serene spot to relax with a beautiful view. The bed was exceptionally comfortable, with no gap in the middle, which is surprisingly rare and deeply appreciated. If I had to mention one small flaw, it would be that the duvet cover was open at both ends ā€” not a major issue, just a minor note in an otherwise outstanding experience
Stayed 3 nights in Jun 2025

8/10 Good

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a very good location, walkable distance from interesting places. Hotel needs some maintenance, replace carpets, etc. Breakfast is good, however the area is small compared with hotel size and you need to reserve a time. Front desk Adrian and Paula were very helpful. Raul and the guys at restaurant were also very polite and attentive.
Stayed 3 nights in Nov 2023