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Hotel Puerta América
5.0 star property

Luxury boutique hotel near Santiago Bernabéu Stadium
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Puerta América

Photo gallery for Hotel Puerta América

Porch
Terrace/patio
Deluxe Room
2 restaurants, breakfast served
2 bars/lounges, poolside bar

Overview of Hotel Puerta América

VIP Access
Reviews
8.6

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
The price is NZ$242
Price available on 12/5/2024

Explore the area

Map
Avenida de America, 41 or, Corazón de María,10, Madrid, Madrid, 28002
  • Popular LocationPlaza de Toros de Las Ventas3 min drive
  • Popular LocationWiZink Center4 min drive
  • Popular LocationSantiago Bernabéu Stadium5 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)11 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!
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Room options

View all photos for Zaha Hadid Space Club

In-room safe, desk, blackout curtains, soundproofing

Zaha Hadid Space Club

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Deep-soaking bath
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite | City view

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Terrace/patio
Barceló Imagine
Pool
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (828)
The price is NZ$429
for 1 night
includes taxes & fees
3 May - 4 May
Barceló Imagine

About the area

Madrid

Hotel Puerta América is located in Chamartín, a neighbourhood in Madrid, and is in the entertainment district and near the airport. The area's natural beauty can be seen at El Retiro Park and Casa de Campo, while Madrid Zoo Aquarium and Madrid Amusement Park are popular area attractions. Looking to enjoy an event or a game? See what's going on at Santiago Bernabéu Stadium or WiZink Center.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Plaza de Toros de Las Ventas - 3 min drive
  • WiZink Center - 4 min drive
  • Santiago Bernabéu Stadium - 5 min drive
  • Gran Via - 6 min drive
  • El Retiro Park - 7 min drive

Getting around

  • Cartagena Station - 3 min walk
  • Nuevos Ministerios Station - 5 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive

Restaurants

  • Nem & Nem - 7 min walk
  • La Taberna del Cardenal - 4 min walk
  • Marmo Bar - 1 min walk
  • The Thirty Three - 3 min walk
  • El Reblochon - 4 min walk

About this property

Hotel Puerta América

Luxury boutique hotel near Santiago Bernabéu Stadium
Consider a stay at Hotel Puerta América and take advantage of a nightclub, a poolside bar and a rooftop terrace. Make sure that you enjoy breakfast, lunch, dinner and light fare at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and wedding services
  • Free newspapers, a gift shop and 5 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 315 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks such as free WiFi and air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • Free toiletries and hairdryers
  • Digital channels, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 26 per day)
  • Extended parking on site (EUR 26 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: EUR 25 for adults and EUR 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Karrara Terrace
  • Lobby Bistro
  • The Observatory

Things to do

  • Gym
  • Library
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Building
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 2 2023 to June 15 2024 (dates subject to change):
  • One of the bars/lounges
The following facilities are closed seasonally each year. They will be closed from 2 October to 15 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 11 for children
  • Self-parking fee: EUR 26.00 per day
  • Extended parking fee: EUR 26.00 per night
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 18 June to 02 October
Pool access available from noon to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Silken Puerta
Hotel Silken Puerta America
Puerta America
Silken Puerta
Silken Puerta America
Silken Puerta America Madrid
Hotel Silken Puerta America Madrid
Hotel Puerta America Madrid
Puerta America Madrid
Hotel Puerta América Madrid
Puerta América Madrid
Puerta América
Hotel Puerta America
Silken Puerta America Hotel Madrid
Silken Puerta America Hotel
Hotel Puerta América
Hotel Puerta América Hotel
Hotel Puerta América Madrid
Hotel Puerta América Hotel Madrid

Frequently asked questions

Does Hotel Puerta América have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon to 7:00 PM. The swimming pool is closed seasonally each year from October 2 until June 15.

How much does it cost to stay at Hotel Puerta América?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Puerta América on 12 May 2024 start from NZ$242.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Puerta América pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerta América?

Self-parking is available for EUR 26.00 per day. Extended parking is available for EUR 26.00 per night.

What time is check-in at Hotel Puerta América?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Puerta América?

Checkout is at noon.

Where is Hotel Puerta América located?

This family-friendly Madrid hotel is located near the airport, within 1 mi (2 km) of National Auditorium of Music and Paseo de la Castellana. Santiago Bernabéu Stadium and WiZink Center are also within 2 miles (3 km). Cartagena Station is only a 3-minute walk and Prosperidad Station is 10 minutes.

Hotel Puerta América Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 624 reviews" "
Rating 8 - Good. 184 out of 624 reviews" "
Rating 6 - Okay. 49 out of 624 reviews" "
Rating 4 - Poor. 33 out of 624 reviews" "
Rating 2 - Terrible. 17 out of 624 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Alexander

Liked: Cleanliness
Stayed 4 nights in Apr 2024

6/10 Okay

michael

Liked: Staff & service
Good
Stayed 4 nights in Apr 2024

8/10 Good

Michael Anatole

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

6/10 Okay

Jiawen

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , perfect location .interesting design.
Stayed 7 nights in Feb 2024

8/10 Good

Nuno

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Feb 2024

10/10 Excellent

Essie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this hotel!! Five-star quality and very special interior design ❤.

10/10 Excellent

Diogo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very interesting hotel. Each floor has a unique design. Food was great. Breakfast well worth the extra charge.
Stayed 3 nights in Dec 2023