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Outdoor pool
Outdoor pool
Indoor spa bath
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.7 out of 5 Exceptional
151 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationTorre de Santa Maria3 min walk
Popular LocationUniversity of Alcala3 min walk
Popular LocationColegio de San Ildefonso3 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)32 min drive

Choose dates to view prices

  • Standard Twin Room Single Use

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 1
    More detailsStandard Twin Room Single Use
  • Standard Double Room (2 Adultos + 1 niño)

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsStandard Double Room (2 Adultos + 1 niño)
  • Standard Double Room (3 Adultos)

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsStandard Double Room (3 Adultos)
  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Double Room
  • Standard Double Room, Accessible

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Double Room, Accessible
  • Superior Double Room Single Use

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 1
    More detailsSuperior Double Room Single Use
  • Standard Twin Room, Accessible (Sigle Use)

    Room amenities

    • 24 sq m
    • Sleeps 1
    More detailsStandard Twin Room, Accessible (Sigle Use)
  • Standard Double Room

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsStandard Double Room
  • Standard Twin Room

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsStandard Twin Room

About this area

Alcalá de Henares

Located in Alcalá de Henares, Parador De Alcala is in the city centre and near a train station. Parque Europa and Diversion en la Granja are local attractions and those in the mood for shopping can visit La Garena Plaza Shopping Center and Plenilunio Shopping Mall. Looking to enjoy an event or a game while in town? See what's happening at Karting Club Los Santos or Karting Cabanillas. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.
Visit our Alcalá de Henares travel guide
View map
Popular Location

What's nearby

  • Torre de Santa Maria - 3 min walk
  • University of Alcala - 3 min walk
  • Colegio de San Ildefonso - 3 min walk
  • Corral of Comedies Theater - 4 min walk
  • Plaza Cervantes - 5 min walk

Getting around

  • Alcalá de Henares Station - 14 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas) - 32 min drive

Restaurants

  • Santo Tomas — 1 min walk
  • Hosteria del Estudiante — 1 min walk
  • Plademunt - 4 min walk
  • Restaurante Sexto Sentido - 4 min walk
  • Olor y sabor selección - 4 min walk

About this property

Parador De Alcala

4-star hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 128 rooms offer free WiFi, dining areas and flat-screen TVs with satellite channels. Other amenities available to guests include minibars, room service (during limited hours) and pillow menu.
Parador De Alcala offers 128 forms of accommodation with minibars and a safe. This accommodation offers separate dining areas. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Alcalá de Henares hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

Guests under 7 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 14 per night
  • Parking height restrictions apply

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 18 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Hot tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Separate dining area

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Dining room
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 18 per person (approximately)
  • Self-parking fee: EUR 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 7 years old are not allowed in the spa

Property is also known as

Parador De Alcala Hotel
Parador Alcala Alcala de Henares
Parador Alcala Hotel
Parador Alcala Hotel Alcala de Henares
Parador De Alcala Alcala de Henares
Parador De Alcala Hotel Alcala de Henares

Frequently asked questions

Can I cancel my reservation for free at Parador De Alcala and receive a full refund?
Yes, Parador De Alcala offers free cancellation on select room rates, because flexibility matters! Please refer to Parador De Alcala cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Parador De Alcala?
As of 21 Oct 2020, prices found for a 1-night stay for 2 adults at Parador De Alcala on 22 Oct 2020 start from NZ$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Parador De Alcala have a pool?
Yes, this property has an outdoor pool.
Is Parador De Alcala pet-friendly?
No, pets are not allowed at this property.
How much is parking at Parador De Alcala?
Self-parking is available for EUR 14 per night.
What time is check-in at Parador De Alcala?
Check-in is from 2:00 PM to midnight.
What time is check-out at Parador De Alcala?
Checkout is at noon.
Where is Parador De Alcala located?
Located in the heart of Alcalá de Henares, this spa hotel is steps away from Torre de Santa Maria, Colegio de San Ildefonso and University of Alcala. Corral of Comedies Theater and Plaza Cervantes are also within 5 minutes. Alcalá de Henares Station is 14 minutes by foot.
4.7
Exceptional
5 - Excellent
116
4 - Good
26
3 - Okay
6
2 - Poor
2
1 - Terrible
1

4.8/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 10th stay at this hotel, always a pleasure to be there
Stayed 5 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing facilities and room. Breakfast also really good. Perfect location in the heart of Alcala.
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Rooms and building are very nice. But it is very far from Madrid. And there is no free breakfast, which I would expect when paying $130+ per night. Also the beds were 2 twins rather than 1 queen, and extremely low quality for such an expensive hotel. The rooms were super fancy but the beds had cheap, uncomfortable mattresses and very poor quality sheets.
Stayed 2 nights in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern paradore near the airport
This is one of the modern paradores. Majority of the rooms are below ground level which is a bit unusual. Rooms are comfortable but not as spacious as those historical paradores. Breakfast is nice. The 14 Euro charge for parking is steep considering most patrons would need to come by car and there is no street parking nearby.
Stayed 1 night in Oct 2019

2/5 Poor

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Nice property. Horrible service
The property was great. However, my family's experience in the restaurant was horrible. The four of us arrived at 8:30pm, with reservations. First, we were seated near the entryway of the restaurant, a location decidedly not in the main dining area. Interestingly, everyone else who subsequently arrived for dinner were seated in the main dining area. I would also note, that we were the only diners in that area of the restaurant. Once seated, we had to endure a full 45 minutes of waiting before we were able to order our first round of drinks. To add insult to injury, our meal arrived at least another 30-45 minutes late. Furthermore, upon arrival, it was incorrect. Essentially, while the food was good enough, no meal is worth the level of service/disrespect we received. It took a significant effort of self-restraint to resist simply canceling our dinner order and immediately walking directly to the hotel manager's office to deliver a personal complaint. During check-out, I was asked about our stay. I provided the information presented above. (synopsized version). The person at the front desk expressed sympathy while simultaneously asking for my credit card to pay for our dinner. As this was our last night of a ten-day trip to Spain, I had hoped for much more.
Stayed 1 night in Oct 2019