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Novotel Madrid City Las Ventas

4.0 star property
Travelers cool off at the seasonal pool with sun loungers, umbrellas, and a swim-up bar, then savor dinner at INSOLITO with attentive multilingual staff.

Choose dates to view prices

Novotel Madrid City Las Ventas, near Santiago Bernabéu Stadium, offers a refreshing escape with a seasonal pool and swim-up bar. Relax in the garden with a book from the library. Enjoy delicious meals at INSOLITO restaurant and multilingual staff for a smooth stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$261
includes taxes & fees
24 May - 25 May

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About this property

Novotel Madrid City Las Ventas

  • Upscale hotel near Bernabéu Stadium
  • A swim-up bar, a poolside bar and a terrace are just a few of the amenities provided at Novotel Madrid City Las Ventas. The on-site restaurant, INSOLITO, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
  • Additional perks include:
    • A seasonal outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
    • Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
    • A computer station, tour/ticket information and 1 meeting room
    • A front desk safe, luggage storage and a lift
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 156 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and hairdryers
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located on the 4th to 8th floors of the Novotel & ibis Styles Madrid City Las Ventas establishment on Calle Albacete, 1.
Guests travelling with a pet must contact the property prior to arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 September to 18 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22.5 per person
  • Self-parking fee: EUR 27.50 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 29 May to 15 September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Madrid City Las Ventas have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from September 16 until May 18.

How much does it cost to stay at Novotel Madrid City Las Ventas?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Novotel Madrid City Las Ventas on 24 May 2026 start from NZ$261, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Madrid City Las Ventas pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Novotel Madrid City Las Ventas?

Self-parking is available for EUR 27.50 per day.

What time is check-in at Novotel Madrid City Las Ventas?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Madrid City Las Ventas?

Checkout is at noon. Late check-out is available for a fee.

Where is Novotel Madrid City Las Ventas located?

Located in Ciudad Lineal, this hotel is 0.7 mi (1.2 km) from Calle de Alcalá and 2.3 mi (3.6 km) from Bernabéu Stadium. Arturo Soria Plaza Shopping Center and Movistar Arena are also within 2 miles (3 km). Barrio de la Concepcion Station is 8 minutes by foot and Parque de las Avenidas Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 307 out of 501 reviews
Rating 8 - Good. 149 out of 501 reviews
Rating 6 - Okay. 31 out of 501 reviews
Rating 4 - Poor. 6 out of 501 reviews
Rating 2 - Terrible. 8 out of 501 reviews

Reviews

Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for families with kids and the staff was so respectful and accommodating.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was excellent. Very good customer service and Sarah, and the entire staff.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Ajay

Liked: Cleanliness, amenities, property conditions & facilities
It was good hotel / location. Breakfast was good .
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, amenities
Cool. Unbeatable price. Bus right outside 25 to center. Taxi 10 euros 10 minutes everywhere to. Nice spot. Good breakfast n bar.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable and good value
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for city stay with option to relax by the pool
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Rashid

Liked: Cleanliness, property conditions & facilities
Helpful staff. Clean room. Nice location. Good breakfast. Great pillow but mattress was not the best.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Claire

Liked: Staff & service, property conditions & facilities, room comfort
Good stay, functional hotel which worked for our family city break.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, nice rooms, friendly staff and good breakfast
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with friendly staff
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place and lovely staff - great place!

Lovely friendly staff - easy check in and out. Good local knowledge. Restaurant was lovely - food was good and breakfast was really nice and v reasonable - free for kids too! Pool was lovely, indoor and outdoor spaces lovely. Really great stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good location…great staff, location cleanliness.
Verified

10/10 Excellent

AJAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good breakfast, friendly staff well recommend.
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family amazing breakfast
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful. They were genuinely friendly, very helpful, and they seemed happy. Happiness is contagious/
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tu Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a quick stay. The breakfast was great and the pool was perfect for kids and teenagers.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Nawal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Satish

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Convenient, clean and quiet. Overall enjoyed the stay
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

youngsoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect location if u are traveling by car and need parking facility. It is clean and staffs are friendly.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Great lobby and staff are fine. But not very well-located for public transportation. Website claims it has a business center, but it does not.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

foad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, and overall we enjoyed our family trip. Everywhere was clean and tidy
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Payam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is not very good. But easy access to airport, which is what we needed.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Menelik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near perfect

Beautiful hotel, really lovely staff. one of the cleanest places I've ever stayed in. Great location, Amazing breakfast, great facilities... I will most definitley make a point of staying here again
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We left our luggages at the hotel few days before checkin, the staff was very helpful.
Stayed 2 nights in Mar 2025