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Bless Hotel Madrid, a member of The Leading Hotels of the World

Choose dates to view prices

Luxury
5.0 star property
9.2

Wonderful

Elegant escape in Salamanca's heart

Chic and stylish, this Salamanca area hotel offers a serene yet bustling atmosphere near top attractions like Retiro Park and Plaza de la Independencia. Unwind in the rooftop pool and bar, indulge in a personalised bath experience, or savour exquisite cuisine at the excellent restaurant.

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service
The current price is NZ$848
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Blackout curtains
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room Velázquez View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Premium Room Velázquez View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Studio Suite Velázquez View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Studio Suite Velázquez View

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Family Room

7.8 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
Separate bedroom
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Premium Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Divine Suite Terrace Velazquez View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Divine Suite Terrace Velazquez View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Family Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Triple Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Blackout curtains
Memory foam bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room Single Use (Single Use)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Double Room Single Use (Single Use)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Blackout curtains
Memory foam bed
  • 30 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Salon Suite Patio View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Salon Suite Patio View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room Single Use Velázquez View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Premium Double Room Single Use Velázquez View

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Blackout curtains
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Studio Suite Velázquez View (Single Use)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Studio Suite Velázquez View (Single Use)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Blackout curtains
  • 41 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room Single Use

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Premium Double Room Single Use

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Blackout curtains
  • 38 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Divine Suite Terrace Velazquez View (Single Use)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Divine Suite Terrace Velazquez View (Single Use)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 63 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Salon Suite Patio View (Single Use)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Salon Suite Patio View (Single Use)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 45 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Superior Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
Separate bedroom
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Single Use)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Superior Room (Single Use)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Blackout curtains
Memory foam bed
  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Penthouse (Bless Couture)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Penthouse (Bless Couture)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse (Bless Couture, Single Use)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Penthouse (Bless Couture, Single Use)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 57 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Villa, Jetted Tub (Bless Wellbeing, Terrace)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Villa, Jetted Tub (Bless Wellbeing, Terrace)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Jetted Tub (Bless Wellbeing, Terrace, Single Use)

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Villa, Jetted Tub (Bless Wellbeing, Terrace, Single Use)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 48 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About the area

Map
62 Velazquez St, Madrid, Madrid, 28001

What's nearby

  • Gran Via - 3 min drive - 1.8 km
  • Prado Museum - 4 min drive - 2.2 km
  • Puerta del Sol - 4 min drive - 2.5 km
  • El Retiro Park - 6 min drive - 3.6 km
  • Plaza Mayor - 7 min drive - 3.6 km

Getting around

  • Velazquez Station - 5 min walk
  • Madrid Recoletos Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪La Maruca - ‬1 min walk
  • ‪El Pimiento Verde - ‬3 min walk
  • ‪Solo Specialy Coffe - ‬2 min walk
  • ‪Mallorca - ‬1 min walk
  • ‪Balbisiana - ‬1 min walk

About this property

Bless Hotel Madrid, a member of The Leading Hotels of the World

Luxury family-friendly hotel renovated in 2019 and located near Gran Via
Located close to El Retiro Park and Prado Museum, Bless Hotel Madrid, a member of The Leading Hotels of the World provides an adjacent golf course, a bowling alley and a poolside bar. Get out on the links at this hotel and enjoy amenities such as golf caddies. Treat yourself to a massage, a body treatment or a facial at Beldon Wellness, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and designer shops on-site.
Additional perks include:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
  • A lift, concierge services and smoke-free property
  • Tour/ticket information, a banquet hall and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All 111 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Changing tables, highchairs and children's books
  • Egyptian cotton sheets and memory foam beds
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, LED light bulbs and childcare services

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 42 for adults and EUR 27 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Blessed Breakfast
  • Fetén by Salvaje
  • Picos Pardos Sky Lounge
  • Pinzelada Lounge
  • SALVAJE

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Books
  • Bowling alley
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Seasonal outdoor pool

Family friendly

  • Bowling alley
  • Changing table
  • Children's books
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (1,884 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - January 2019
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per day, plus a one-off cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 42 for adults and from EUR 27 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 5)
  • Nearby parking fee: EUR 45 per day (213 ft away)
  • Pet fee: EUR 30 per pet, per day plus a one-off EUR 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Hotel Velazquez Madrid
Gran Velazquez
Gran Velazquez Hotel
Gran Velazquez Madrid
Hotel Gran Velazquez
Hotel Velazquez
Velazquez Hotel
Gran Hotel Madrid
Bless Hotel Madrid a member of The Leading Hotels of the World

Frequently asked questions

Does Bless Hotel Madrid, a member of The Leading Hotels of the World have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Bless Hotel Madrid, a member of The Leading Hotels of the World?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Bless Hotel Madrid, a member of The Leading Hotels of the World on 8 Dec 2025 start from NZ$848.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bless Hotel Madrid, a member of The Leading Hotels of the World pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 30 per pet, per day. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Bless Hotel Madrid, a member of The Leading Hotels of the World?

Limited spots are available.

What time is check-in at Bless Hotel Madrid, a member of The Leading Hotels of the World?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Bless Hotel Madrid, a member of The Leading Hotels of the World?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Bless Hotel Madrid, a member of The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 145 per vehicle applies.

Where is Bless Hotel Madrid, a member of The Leading Hotels of the World located?

This family-friendly Madrid hotel is located in a shopping district, within 2 mi (3 km) of Gran Via, Prado Museum and El Retiro Park. Puerta del Sol and Plaza Mayor are also within 2 mi (3 km). Velazquez Station is 5 minutes by foot and Serrano Station is 6 minutes.

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Reviews

Bless Hotel Madrid, a member of The Leading Hotels of the World Reviews

9.2

Wonderful

9.4

Cleanliness

9.8

Location

9.2

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 443 out of 594 reviews
Rating 8 - Good. 75 out of 594 reviews
Rating 6 - Okay. 45 out of 594 reviews
Rating 4 - Poor. 13 out of 594 reviews
Rating 2 - Terrible. 18 out of 594 reviews

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a legit 5 star gem in a great area
Stayed 1 night in Jul 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Sharif Hamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, funky hotel in a great location
Stayed 6 nights in Feb 2025

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Mar 2025

8/10 Good

Ana sofia

Liked: Staff & service, amenities
The service on the rooms was a little slower than usual, no turn down service on the whole stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Jungwhan Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staffs
Stayed 4 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecable room, great location and very friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 3 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ofir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me the best hotel in Madrid
Stayed 2 nights in Mar 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good, the room very comfortable and the location is great! I recommend the hotel and definitely will consider to stay there in my next visit to Madrid.
Stayed 1 night in Jul 2023

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I visit Madrid, it’s one of the best hotels.
Stayed 5 nights in Jul 2022

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean and rooms well stocked, access to floors was limited as they were refurbishing the lobby. Great location and rooftop pool is small but a real gem.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Truly excellent property - faultless stay. Stunning rooms, stylish design, wonderful staff.
Stayed 3 nights in Jul 2022

10/10 Excellent

amelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. It was unfortunate that they did renovations during my stay which resulted in lobby restaurant to be closed for most of my stay
Stayed 5 nights in Jun 2024

10/10 Excellent

Marzouq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Excellent customer service.
Stayed 3 nights in Feb 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely property; valet parking was easy, staff was warm and friendly, room was gorgeous, rooftop pool was very relaxing (note: this is a sophisticated “slide in or sit on the edge to cool off, then get out and sip and drink pool - not a swimming / kids kind of pool.) Beautiful blend of classic, historical touches and hip, quirky decor. Also excellent location - close to shopping, park, and restaurants, and extraordinarily easy drive to airport. So glad we picked this one… will definitely stay again when back in Madrid.
Stayed 1 night in Aug 2022

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very confortable room, lively lobby. Location. Service. Decor
Stayed 5 nights in Oct 2022

2/10 Terrible

Che

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not too friendly for the price

For the price I paid, hotel wasn’t very friendly
Stayed 1 night in May 2023

6/10 Okay

Pinar

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’ve stayed at this hotel before. The property is in a great location but post Covid, the restaurant changed and it’s terrible and the staff is indifferent and their housekeeping took my personal hair towel and put in zero effort to return it. I was very disappointed
Stayed 3 nights in Sep 2022

6/10 Okay

Faisal

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Beautiful hotel and room but not sure about staff and maintenance. Front desk staff are great. Housekeeping are not. Woke me up twice and were pushy. Worst part is my wall was making a strange and nonstop sound. Told the hotel about it on day one and no fix or explanation provided. Other than that the room was beautifully designed.
Stayed 2 nights in Feb 2024

4/10 Poor

Jacqueline

Disliked: Amenities, property conditions & facilities
Great location, very large rooms, in fact did not need 2 rooms for a family since a deluxe room has a king size bed and a full size bed pull out. I had booked 2 rooms but only needed one due to this reason, but they were not able to accommodate my reservation to just one room and credit for another occasion. The bad part of this hotel is that is has a lot of humidity in the bathrooms and has some mold, also strong smell of sewers, and bathroom fixtures quality is bad, most of them are broken or working properly. Also, they give so much chocolates they could do fruit instead. Who could eat 10 bon bons a day!
Stayed 2 nights in Jan 2024

10/10 Excellent

Angel Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Me gusto
Stayed 4 nights in Oct 2025